Dreams - Finchley Reviews 

From the moment I set foot in the store I was greeted by a friendly, smart and professional gentleman by the name of George. Prior to coming in I had done my homework, but thanks to the exemplary product knowledge from George it was clear he knew everything there was to know and I learnt a lot in a short space of time.

George took the time to walk me through different ranges based on the sleep machine assessment (which was second to non btw). It was not a hard sell, more informative. He knew I was on a budget and did everything within his means to get me the most competitive price.

Probably spent the good part of an hour with George. I couldn’t believe I was close to buying my bed and mattress online prior to walking in that day. What a nightmare that would have been on reflection.

The in person customer experience really puts the online experience into perspective. Given this is such an important investment, I am thrilled with the choices I have made and can’t wait to enjoy my new purchases.

Really good service from dreams it was a few weeks till the bed was available to be delivered. We paid for assembly and it was all very smooth. The delivery was actually early.

Bed satisfactory Salesperson helpful and efficient Smooth delivery

I was looking for a reasonably priced matress. Although I checked online, i found that the store assistant was so much more helpful, and did a fantastic job signposting me to a top quality product. I still can't believe what I ended up with for the money. Delivered to the frame: up stairs and round corners. Really saved me so much work! Fantastic value and service.

From Showroom Sales to Product Delivery, service was 5-Star all the way ! Keep up the excellent work ' Dreams ', I'll be back to buy more ...

Very quick and painless purchase and delivery. The lady was extremely helpful in store and the delivery men were great at taking it up all the stairs for us. We are very pleased with our mattress- we chose a cheaper one that suits our budget and it’s great.

Excellent service from Oliver at Dreams in Finchley. Not pushy, very attentive. Perfect.

George was very helpful at the Finchley store - we experienced all the mattresses we wanted to before making up our minds and buying them

I bought a mattress and the store staff were knowledgeable and helpful. There were some good offers too. £40 for taking my old mattress away to be recycled was well worth it. The 2 hour delivery slot was convenient. Delivery was hassle free and quick. Highly recommended!

Great service, very happy with product. Would definitely recommend Dreams. The staff were helpful in the shop, very patient showing me the different products after I took the sleep test. I wanted an eco friendly product and that’s what I’ve bought

Really good experience in store in London, Finchley. The sales rep listened to what I needed and helped me choose the mattress that was most suited to me. He also explained the delivery options. I have yet to trial the mattress but the store experience was good.

From the start I was given professional and courteous service. Everything went smoothly and efficiently including the delivery within the time given.

Dreams sold me a lovely bed. However the customer service department does not maintain the excellent reputation of the shop. My bed was missing a couple of screws so I called and explained. Wrong item arrived. Called again and asked very kindly if they would send the screws. This time several brackets arrived with no screws. Third time lucky? No delivery at all! Can it really be so difficult?

So they called once again and after a couple of days wait I have my screws! So thank you Dreams, anyway I can’t fault the bed.