The service we received was very helpful from the moment we entered the shop to the moment we finished paying. Anthony was very attentive, informative and gave us the time we needed to make a decision... See more
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I along with my wife and daughter visited West Ealing Dreams’s Store bought bed, mattress and wardrobe served by a charming professional well trained staff called Mr Irfan. He was great, amazing won... See more
We were served by Mohit, who is a real asset to Dreams. Really polite, friendly and informative. We have purchased a Hyde and Sleep mattress and a king size bed, which were delivered within few days a... See more
I bought an elevating bed and mattress from 'Dreams' store in Ealing and my sleep has been best in years. The staff were polite and knowledgeable about the products, I was advised on everything I nee... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
96-122 Uxbridge Road, W13 8RB, Ealing, United Kingdom
- 02085 664419
4.5
Excellent
128 reviews
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First time visiting Dreams and it was…
First time visiting Dreams and it was great! Mohit helped us to find what we are looking for. He was honest, reliable, genuinely helpful and answered all of my questions patiently. The product quality is the best and pricing is fair and transparent - definitely value for money. I highly recommend them.
6 July 2024
Friendly environment and helpful staff.
29 June 2024
Unprompted review
Firm mattress
The staff were really helpful and I chose a firm mattress because I was always waking up with a bad back with my old one. What a difference! Haven't had a bad back since! Would highly recommend using Dreams.
21 June 2024
Very nice and very comfortable and very…
Very nice and very comfortable and very nice staff
14 June 2024
Good product and excellent service from…
Good product and excellent service from order to delivery and installation
1 June 2024
Our bed came on time & the bed is so…
Our bed came on time & the bed is so comfortable. The Delivery lads were so charming & helpful.
1 June 2024
Ealing Dreams store
We had a great time at the Ealing store. The store team gave excellent assistance and information, which was helpful in deciding which mattress to purchase. The items were well displayed and laid out. Some of the items were quite pricey, but I think that's to do with the product itself rather than with the store having particularly high prices (and indeed, for the item we purchased the store had one of the better prices).
28 April 2024
Unprompted review
Everybody was very helpful at the shop…
Everybody was very helpful at the shop very patient and giving us good advice at home very helpful and giving advice I recommend Dreams to everyone
3 March 2024
Great products and lovely advice.
Great products and lovely advice.
25 February 2024
Unprompted review
Mohit was extremely helpful in this…
Mohit was extremely helpful in this store and I’ve walked away with a deal better than I found elsewhere - and taking everything home with me on the day. Incredible service!
18 February 2024
Unprompted review
I have an outstanding experience with…
I have an outstanding experience with Dream I. West Ealing.
Nice service
Friendly
Full of experience
Full explanation
9 February 2024
Great range and good value for money
I made the mistake of buying a bed from John Lewis and then returned it and went to Dreams. What a difference it was. A much better range and more reasonable prices. Specialist testing solutions, a 100 day trial and much better value fo money not to mention expert advice!
9 February 2024
Buying a bed was a Dream!
I was expecting a 2-3 hour visit, with the possibility of having to call back a 2nd time. It took only 30 minutes to acquire a new bed frame and mattress, along with my complimentary duvet! Hats off to my sales advisor, MOHIT!
27 January 2024
Unprompted review
I chose Dreams bed because of the exceptional quality
I chose Dreams bed because of the exceptional rating and lovely sales team at Ealing showroom.And we chose a beautiful bed for my teenage daughter for a staggering price.The delivery team was amazing and very professional. The ottoman beds base for storage is not a single board for a double bed and it has gaps which my delivery person said is to avoid marking d velvet cover. But I find it not sturdy like my Daniel bed I have which cost me just a little more.
6 January 2024
Really excellent customer service
Really excellent customer service and advice from Richchy. We now have pillows that we can actually sleep on. Thank you!
19 December 2023
Unprompted review
Professionalism
Professionalism. Excellent customer service from the moment I went in to dreams. Follow up superb. Delivery excellent with such care.
16 December 2023
Dreams matress The assistant in shop was wonderful and…
The assistant in shop was wonderful and he answered all our questions very competently and with expertise
7 December 2023
amazing job
23 November 2023
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