Simon was extremely helpful,advising us on quality and good value .He was very patient, we will of course going to Dreams again.
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Excellent service from Simon on finding the right mattress and base for my new bed. Would highly recommend.
From going into the store , thinking of purchasing a mattress , to it being delivered , it was a very professional service. Would recommend Dreams without any reservations!! A great team , from the... See more
Excellent purchase. Simon the advisor was extremely helpful, guided me through the range of mattresses suitable to my needs until I found the best for me.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit L Croft Retail Park, CH62 3PN, Bromborough, United Kingdom
- 01885498243
4.7
Excellent
238 reviews
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Excellent service both in store and…
Excellent service both in store and delivery. Very happy with al aspects of service received.
18 April 2023
Excellent service in your shop on Croft…
Excellent service in your shop on Croft Estate Brombrough. Used the machine to choose a mattress which was a bit strange but I have a very comfortable mattress and enjoy my sleep.
26 April 2023
This
This is our 2nd purchase from Bromborough Dreams and only because our mattress was over 8 years. From start to finish we walked in the store and staff very friendly and helpful - gave us advice on each mattress and we decided on the one we wanted. Arranged for delivery and collection the following week. The delivery team texted and also rang us with an approximate time then again rang us when they were 30 minutes away. Came in removed the old mattress which we had bagged in the provided bag and then delivered our new mattress and removed all rubbish.
Both teams in the store and on delivery were friendly and helpful. The mattress is a dream - the best one we have had. So comfortable - 5* all round.
22 April 2023
Very pleased with this company no…
Very pleased with this company no problems from ordering to delivery and assembly.
14 April 2023
All went very well
All went very well. Bought the Jacobs mattress and now sleeping extremly well.
14 April 2023
Great bed and great quality
Great bed and great quality, bromborough store was great and very helpful, delivery was on time and the 2 guys put all the parts exactly where I asked them without any issues.
7 April 2023
Delivered and good Service
7 April 2023
Excellent service
Lindsey in the sales room was brilliant. No high pressure sales, she was confident and very knowledgable about the products. The delivery by Sean and Christian was faultless; on time very courteous they wore over shoes and places the mattress where requested.
18 March 2023
Friendly knowledgeable and very …
Friendly knowledgeable and very helpful kind staff. Indicated offers guided to correct bed for me. Answer all questions. No pushing for a quick sale.
15 March 2023
Unprompted review
Happy Customer
Met with a friendly welcome at your Bromborough store staff were very informative we were allowed to browse taking our time upon speaking to Simon who showed us the range of mattresses that we could choose from Identifying the pros and cons of each one happy to say we made a purchase and we will recommend the store to our friends and family
10 March 2023
Unprompted review
The Gents that brought the new mattress…
The Gents that brought the new mattress and took the old one away really good guys and in my eyes keep the customers happy. The shop was a bit dirty and dated.
27 February 2023
Very happy very friendly staff carnt do…
Very happy very friendly staff carnt do enough for you
20 February 2023
A lovely, comfortable bed!
A lovely, well made, comfortable bed. The only issue we had was that we had to build the bed! No offer of having that done for us, despite spending £1600 on the bed!
17 February 2023
Absolutely made up it's a beautiful…
Absolutely made up it's a beautiful comfortable mattress ☺️☺️☺️☺️☺️☺️
17 February 2023
Dreams beds
A fantastic bed frame and beautifully comfortable mattress,staff very knowledgeable and very efficient will definitely use them again
11 February 2023
Slee0 like a baby
1 February 2023
Great experience with Dreams Bromborough
From choosing our mattress in the store to delivering it on time we found their service excellent and the staff friendly and knowledgable. Couldn't have wished for a better experience.
9 January 2023
From going into the store
From going into the store , thinking of purchasing a mattress , to it being delivered , it was a very professional service. Would recommend Dreams without any reservations!! A great team , from the lovely man who helped me with my purchase in store , including the delivery men , well done to all involved !!
26 January 2023
A really enjoyable shopping experience
A really enjoyable shopping experience, I don’t say this often when I have my two special needs children with me. I purchased exactly what I was looking for without being made to feel like the children were an issue, they were even offered juice and biscuits.
28 December 2022
Unprompted review
Dreams Bromborough
Dreams Bromborough
Helpful, friendly, decent sales staff who understood exactly our requirements and worked to fulfil them. We spent a long time with the chap, discussing what we need, our aches and pains and issues with our current bed and what options were available that would solve the problems. We opted to purchase the bed on finance, which was a smooth process too with a different staff member. Simon, in particular, deserves our thanks.
If you've visited this store, you'll know there is a Bensons for Beds immediately next door. We actually visited there first and left empty handed. The sales experience in Dreams was just much better.
4 December 2022
Unprompted review
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