Dreams - Bracknell Reviews 

Excellent Service from Patrice

I bought a bed yesterday at Dreams Bracknell and was served by Patrice, who was incredibly helpful and patient throughout. He clearly knows his products and took the time to explain the different types of beds, mattresses, and storage options in great detail. His friendly and professional manner made the whole experience easy and enjoyable. I really appreciated his expertise and genuine care in helping me find the right bed. Excellent customer service, thank you, Patrice!

My new mattress has been a revelation, I've not slept so well in ages.

What an amazing shop and the best staff I’ve seen in a long time. So helpful and knowledgeable. I did have to use their customer service and they were amazing as well. What an absolutely perfect shopping experience. Thank you Dreams in Bracknell.

Helpful with us to make the right decision and we didn’t feel under pressure as regard choice

Delivery on time staff members in store were very helpful

We were welcomed by Shirley who was very attentive, friendly and patient as we were slow to make our final decision. Shirley was also very knowledgeable on all the options available to us. We were offered a drink (twice) and invited to lay on the analytical mattress to assess our needs. This was bit weird but apparently gave them the information needed to make the correct recommendations.

Helpful information given and useful attentive

Attentive staff but not pushy
Knowledgable on what promos had on made sure they had the best deal for me

Bracknell very nice new shop. All the staff were very helpful, friendly efficient help
Me to choose the right bed and mattress to suit my needs, budget, and decor. Would
Highly recommend.

Well after several months of crappy sleep we had enough and as a wedding anniversary present to ourselves we decided it's time to change our bed and mattress.

We went to the Bracknell store and was attended to by Ollie. He was beyond helpful, highly knowledable and his customer service was exemplary. I never thought I'd have fun buying a bed but here I am writing a review about it! He spent loads of time with us and was attentive to our needs and millions of questions we had. He explained the process of the bed analysis tool (which is weird but seriously so cool) and explained what the results indicated and what options would work.

Genuinely excited about the bed and mattress arriving. Thanks again Ollie, your an absolute legend.

Excellent service from Jasmine which made choosing a bed frame and mattress so much easier.

Complete experience from setting foot into shop to delivery of goods was fantastic. The sales assistant was pleasant, helpful and knowledgeable and made sure I was able to obtain exactly what I needed. The delivery gentlemen were fantastic. All in all a very pleasant experience.

really good 👍

Good customer service, Alex explained everything very well.

This mattress that we purchased is the most uncomfortable we have ever slept on, can not wait to change it.

The service from the store to the delivery and assembly of the bed has been fantastic.
Staff in store were very helpful and friendly. Delivery was on time and they assembled the bed promptly and took all packaging away with them. Would highly recommend.

Assistant that served was very nice and helpful.

Friendly and knowledgeable staff was a pleasure to shop at the store.