We are still coming to terms with the new bed we don’t believe it happens over night it ales a few weeks to brake a new Ben in we are still in that process it’s not the best bed we ever bought but ma... See more
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We highly recommend this store and staff and delivery service..... From start to finish nothing but 5 star treatment..... Were allowed to potter round until we'd come to choice of several then M... See more
Stacey at the Blackpool branch was so helpful and knowledgeable. After trying the sleepmaster and trying out a few mattresses, I was able to choose one without any pressure and in my own time. My new... See more
Shopping at Dreams was indeed a Dream, our visit to Blackpool Dreams was made a pleasant experience with the friendly professional and courteous team Aaron and Mel. They left us alone to browse and... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 1/C 270 Vicarage Lane, FY4 4ND, Blackpool, United Kingdom
- 01253489347
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Great product and the sale price was…
Great product and the sale price was excellent.
Delivery guys were brilliant, respectful of my property.
Excellent experience
The ladies in the shop when I bought the bed were brilliant.
On delivery day I was kept up to date, it arrived on time and the gentleman delivering were brilliant. They worse shoe covers in the house, were respectful, and built the bed as Intended.
Excellent experience all round, would definitely recommend
Very helpful team in store and…
Very helpful team in store and delivery team excellent service
Service and delivery service very good very happy from start to finish lovely sleep would recommend them
Very good service in the shop and Tom and is mate was very good
Friendly and efficient service
Friendly and efficient service. Very pleased with the quality of the bed.
Personal attention to detail and…
Personal attention to detail and ensuring that we got the right product were excellent.
Everything went well.The two girls were…
Everything went well.The two girls were brilliant.
Excellent morning
Signed Pamela Shorrock
Excellent experience from purchase to delivery
Excellent in store experience where our needs were assessed and our options fully outlined. Very courteous and professional delivery drivers. Advance warning of timing and actual delivery on time
Great experience from start to finish
From selecting our bed from the vast range of beds to delivery and erection, the staff in the shop the delivery lads and now enjoying a comfy nights sleep it’s been excellent
Friendly and helpful staff
Friendly and helpful staff
Top notch service.
Excellent quality and comfort
Well done 👍
The ladies who work in the shop are…
The ladies who work in the shop are lovely and were very kind to my kids as well. They took the time to help me find the best deal and go through all info with me.
Fantastic experience at Dreams
Fantastic experience at Dreams! The staff were friendly, knowledgeable, and helped us find the perfect mattress through the Sleepmatch system. The whole process was smooth, and we’re really happy with our purchase and the service from start to finish.
our fabulous new bed.
Every thing went smooth. From order to delivery.
We love the bed and mattress.
Our 2nd bed purchase from dreams
Our 2nd bed purchase from dreams , and as before it’s perfect .great service from store to delivery .
I gave a four star rating as the bed…
I gave a four star rating as the bed delivered was not the bed I was sold in the shop but as it fitted in I didn’t make a complaint the delivery men were fantastic and very helpful so was very pleased with the service I have bought two beds from Dreams and I would buy from the company again
The Dreams store Blackpool
The Dreams Blackpool store staff are so helpful and lovely very helpful and kind there is no hard sell just advice when needed for which they have extensive product knowledge and take the time to listen to what you want not just trying to sell you the most expensive bed which is appreciated. The product selection is plentiful and although it's not the biggest or newest Dreams I have been to it is definitely worth a visit.
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