Dreams - Blackpool Reviews 

184
TrustScore 5 out of 5

4.9

Unit 1/C 270 Vicarage Lane, FY4 4ND Blackpool, GB


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See what reviewers are saying

Rated 4 out of 5 stars

We are still coming to terms with the new bed we don’t believe it happens over night it ales a few weeks to brake a new Ben in we are still in that process it’s not the best bed we ever bought but ma... See more

Rated 5 out of 5 stars

We highly recommend this store and staff and delivery service..... From start to finish nothing but 5 star treatment..... Were allowed to potter round until we'd come to choice of several then M... See more

Rated 5 out of 5 stars

Stacey at the Blackpool branch was so helpful and knowledgeable. After trying the sleepmaster and trying out a few mattresses, I was able to choose one without any pressure and in my own time. My new... See more

Rated 5 out of 5 stars

Shopping at Dreams was indeed a Dream, our visit to Blackpool Dreams was made a pleasant experience with the friendly professional and courteous team Aaron and Mel. They left us alone to browse and... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 1/C 270 Vicarage Lane, FY4 4ND, Blackpool, United Kingdom

  • 01253489347

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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1-star

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4.9

All reviews

(184)

13,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

The ladies in the shop when I bought the bed were brilliant.
On delivery day I was kept up to date, it arrived on time and the gentleman delivering were brilliant. They worse shoe covers in the house, were respectful, and built the bed as Intended.
Excellent experience all round, would definitely recommend

28 January 2026
Rated 5 out of 5 stars

Fantastic experience at Dreams

Fantastic experience at Dreams! The staff were friendly, knowledgeable, and helped us find the perfect mattress through the Sleepmatch system. The whole process was smooth, and we’re really happy with our purchase and the service from start to finish.

29 October 2025
Unprompted review
Rated 4 out of 5 stars

I gave a four star rating as the bed…

I gave a four star rating as the bed delivered was not the bed I was sold in the shop but as it fitted in I didn’t make a complaint the delivery men were fantastic and very helpful so was very pleased with the service I have bought two beds from Dreams and I would buy from the company again

18 September 2025
Rated 5 out of 5 stars

The Dreams store Blackpool

The Dreams Blackpool store staff are so helpful and lovely very helpful and kind there is no hard sell just advice when needed for which they have extensive product knowledge and take the time to listen to what you want not just trying to sell you the most expensive bed which is appreciated. The product selection is plentiful and although it's not the biggest or newest Dreams I have been to it is definitely worth a visit.

28 September 2025
Unprompted review

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