The service I received at Dreams was excellent. I was given the chance to find my perfect mattress match via their in house machine, and given all the information i could need to make my choice. Ronni... See more
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Staff (Ciaron) was very patient and helpful when supporting my selecting the most suitable bed and frame for my needs .
After years of never really getting that proper comfy mattress we spent some time weighing up comfort against cost and with help and location of our local Dreams store in Aberdeen we finally found a c... See more
I bought a new mattress November 24, but was extra firm thought it would soften over time. For last 10 months had excruciating lower back pain. Went to dreams, used the sleep finder machine, recom... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 6a Kittybrewster Retail Park, AB24 3LJ, Aberdeen, United Kingdom
- 01224016202
4.9
Excellent
247 reviews
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Great service and friendly staff
Great bed and matrass. Price and comfort all perfect
13 December 2025
Unprompted review
Absolutely a dream to deal with and bed…
Absolutely a dream to deal with and bed is fantastic
14 December 2025
everything went to plan as we were…
everything went to plan as we were advised by tghe Dreams Team
12 December 2025
Mattress is great
5 December 2025
Was very helpful and got me the right…
Was very helpful and got me the right mattress for me getting a good nights sleep
29 November 2025
From the beginning
From the beginning, when we bought the mattress. We have been impressed by the great service given. From the salesman to the guys who delivered it. Really professional.
22 November 2025
Great service at the store in Aberdeen
Great service at the store in Aberdeen. Great service with delivery and quality beds that are comfy.
15 November 2025
Shop staff very helpful.
Shop staff very helpful.
Delivery staff also very helpful and friendly. Gave us some good tips and took away all the packaging.
3 November 2025
Knowledgeable & helpful
Friendly, helpful service, the Salesman explained everything clearly. Great choice of beds. Fast delivery
31 October 2025
Dreams Aberdeen first class service
First class attention from morag the sales lady on buying a bed to the delivery men Alistair and Jack on their handling of the bed on delivery. Dreams gave me a first class service .
26 October 2025
Kind knowledgeable and very friendly…
Kind knowledgeable and very friendly staff in store delivery on time and delivered with a friendly smile excellent service all round
10 October 2025
Spot On !!!!!!
Everything went great from ordering to the delivery. Delivery guys phoned before to say they were on way, explained the return policy if there was any issues, wore feet covers entering property, were very polite and friendly. Said best way to air mattress, let it settle on bed frame before putting on covers etc.
11 August 2025
I bought a new mattress November 24
I bought a new mattress November 24, but was extra firm thought it would soften over time. For last 10 months had excruciating lower back pain.
Went to dreams, used the sleep finder machine, recommended 3 mattresses one I purchased was second choice but best out the lot. Had it maybe 14 days, lower back pain is a thing if the past, unbelievably conformable, it was mattress I needed and price was very reasonable.
Questioning why I never got one sooner 10 months was too long.
Would highly recommend
5 October 2025
Was a very easy process to find out…
Was a very easy process to find out which type of mattress would suit us and helpful staff
3 October 2025
A fabulous experience from start to…
A fabulous experience from start to finish. The showroom was daunting when entering, so much to choose from. But Shannon guided us towards the body scanner and thus helped to narrow our search. We tried about 6 beds and quickly narrowed it down to 2. Now that we have our bed at home we are completely delighted. We both agree it was the perfect choice. Let’s not forget the delivery team of Garry and James. The whole process of removal of the old and in with the new was perfect! ⭐️⭐️⭐️⭐️⭐️
28 September 2025
New Bed Purchase
Went into Aberdeen Branch to look for a new bed. Were treated professionally and courtesly and made a purchase. Date agreed for delivery which happened as arranged. Delivery men were very helpful and professional.
26 September 2025
Extremely comfortable mattress.
12 September 2025
Great in store experience , brilliant delivery lads and a lovely bed and comfy mattress. ,
Nice, friendly sales staff, knowledgeable and not pushy, decent priced bed & mattress. Delivered exactly when arranged with good communication. Really nice & helpful delivery men. Very pleased.
12 August 2025
Good purchase
Delivery and set up was punctual and efficient. Both mattress and bed frame are good.
14 August 2025
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