Draper of Glastonbury Reviews 

1,026
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the beautiful craftsmanship and warm materials. Consumers consistently note the wonderful comfort and superior quality of the footwear, observing that parcels always arrive safely and promptly. Purchasing items online is described as a smooth and straightforward process, while the customer support staff are always exceptionally helpful and polite. Some people were dissatisfied with the sizing, mentioning that the footwear felt a bit too snug or narrow in the toe area. Reviewers also noted that certain soles felt significantly thinner than previous versions or that delivery tracking updates were occasionally unclear.

What people talk about most

Product

Consumers find product to be deeply satisfying, frequently praising the excellent quality, beautiful... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship, comfort,... See more

Delivery service

People report positive experiences with delivery service, highlighting that parcels arrive promptly, safely,... See more

Order

Reviewers highlight positive satisfaction with the online order process, describing it as easy,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional delivery speeds and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, delivered within two days on standard service. Excellent product - still wearing my last pair after three years daily wear. Still seem to be same quality. Price has risen slightly b... See more

Rated 5 out of 5 stars

Always the same quality of goods and customer care - the very best you can buy. So good that you don’t need to buy their goods often, great for customers but maybe not for their business so support t... See more

Rated 5 out of 5 stars

Easy & straightforward ordering online. Parcel arrived safely, properly packaged & promptly. This is my second pair of these slippers, same style & colour. This pair is for best!

Rated 5 out of 5 stars

I love this company. They listened patiently to my concerns and I am looking forward excitedly to shortly getting the Camilla 2 slippers in the size and colour to suit. I needed to size up from the fi... See more


Company details

  1. Shoe Store

Written by the company

We are an 80 year old family owned manufacturer of high quality sheepskin products, including slippers, boots, gloves, coats and rugs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,026)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Have just received my first order from…

Have just received my first order from here after lots of googling for sheepskin boots and slippers. Order arrived within couple of days and well packaged. The boots and slipper are both beautiful, very well made with good soles. True to size. Extremely warm and comfortable and look so smart. The prices are totally justified by the quality of the items. Absolutely worth every penny. Website was easy to use and I was kept updated on delivery and dispatch. Highly recommended and lovely to buy quality British made goods. Thank you.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Best Customer Experience

Always had these slippers for years, thanks to my Mum who bought a pair for me every Christmas. She passes away sadly in December, so for the first time I had to buy my own. Pair I bought were wonderful and comfortable as always, but developed loose thread. Customer services were excellent and replaced them with no fuss. A real gem of a company. Will gladly buy more.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Lovely slippers

Website easy to use, slippers arrived promptly, they are things of beauty, soft, comfortable- and I’m wearing them

1 June 2025
Rated 5 out of 5 stars

Very fast delivery and good quality…

Very fast delivery and good quality product, have worn church's slippers for many years but the style I prefer has been discontinued by them. These are very similar style and quality appears to be just as good.

26 May 2025
Rated 2 out of 5 stars

Ordered slippers size 9.

Ordered slippers size 9 (which I've been all my adult life). Arrived quickly after ordering, but they were too small although they were marked as size 9 they could of been 8s or smaller.
Did call their office after receipt to discuss (as it suggested in their delivery paperwork) but nobody called back. Returned for a full refund which did come through quite quickly.
I did expect better form an English company.

29 April 2025
Rated 5 out of 5 stars

Another purchase of slippers - love my purple moccasins

Phoned my order through as I wanted to pre-order a pair that are currently out of stock.
Was all dealt with efficiently and in a friendly manor, with the first pair arriving far quicker than expected.
Once again a lovely pair of slippers well made and very comfortable. Because of problems I have with my feet I need ease of putting on and warmth and these have both.

2 May 2025

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