Great experience, super fast delivery, excellent communication. I ordered shoes for my son who is living in London. I live in New Zealand and I couldn't fault anything, except one small suggestion, ma... See more
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
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Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
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Missing parcel.
My parcel was due to arrive 18th July. Delivery was attempted at the completely WRONG ADDRESS. Luckily the occupants weren't home. Otherwise my daughters new scooter would have been give freely to strangers. The parcel was sent back to Dagenham due to be delivered today 19th July. Now at 1609 and zero update on my delivery. My daughter is gutted and I'm furious. The most unhelpful customer service. Nobody could tell me why my parcel wasn't sent out for delivery today as PROMISED by DPD customer service. I will certainly avoid using DPD in the future. 0 stars.
The young man was pleasant and put my…
The young man was pleasant and put my heavy parcel on a pine ottomans in my hallway
Actually rang door bell and waited for…
Actually rang door bell and waited for us to answer. Very rare these days. Very polite
Everything from help given at shark…
Everything from help given at shark office to the delivery today.
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