One of the best companies I have ever dealt with. Placed order a Saturday, cancelled Sunday. Monday email received to say money refunded to my PayPal. Reordered filament lamps which were £7 cheaper ea... See more
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Bought some downlights - which failed to turn up. Complained. Apparently courier tried to deliver - no they didnt - we have cameras. So weeks later still no show - numerous emails - oh sorry - we will... See more
Ordered 19x LED GU10 3000k Warm Bulbs after calling for a bit of advice. Bulbs arrived promptly. Unfortunately 10x of the Bulbs were the wrong colour temperature (wrong box picked off shelf), I instal... See more
Company replied
This company made a mistake with my order however it’s the professional way they quickly dealt with it & sorted it out that’s the reason I’ve given a full 5 star review for them Great strip light... See more
Company details
Information provided by various external sources
Downlights.co.uk is a bite sized lighting website devoted to the sale of premium downlights. As an experienced seller of downlights, we’re fully aware that choosing the best downlights for the job can be an overwhelming task as there are so many options to choose from. Options ranging from cheap imported downlights to high-quality, branded ones. This website has been designed with the customer in mind. We’ve purposely narrowed down the downlights and lamps we feature so you can be sure on the quality, no matter which option you choose.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale
- 01706 521188
- sales@downlights.co.uk
- www.downlights.co.uk
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, excellent fast and friendly service - wouldn't hesitate to recommend.
4 June 2017
Unprompted review
I knew what I wanted so ordering was …
I knew what I wanted so ordering was easy. Excellent quality products with good installation instructions. Good colour temperature which was very important to me. I have been in the lighting industry for 35 years so I can recognise good service.
2 June 2017
Unprompted review
Very impressed with quality of product …
Very impressed with quality of product and service. would not hesitate
to buy again from this company
2 June 2017
Unprompted review
Excellent company.
Very good company to deal with. I rang them for advise and they couldn't be more helpful. Ended up buying all my lights and sockets from them. Also cheaper than screwfix. Delivery was spot on. I would recommend them to anyone.
1 June 2017
Unprompted review
easy transaction and very reasonably …
easy transaction and very reasonably priced. Already used this site twice within the past 3 weeks.
31 May 2017
Unprompted review
Satisfied customer
Help and advice - excellent.
Prices - excellent.
Service - excellent.
Delivery - excellent.
5 Star all round - definitely recommend.
31 May 2017
Unprompted review
Easily ordered and prompt delivery
Easily ordered and prompt delivery. Thanks.
30 May 2017
Unprompted review
New user.
This was the first time I had used this site. Items ordered were delivered promptly and in prefect condition. Excellent service.
30 May 2017
Unprompted review
Great service
Great service. Took paymnet, sent items, they arrived and was what I ordered.
29 May 2017
Unprompted review
Good range of downlighter and speedy …
Good range of downlighter and speedy delivery.
29 May 2017
Unprompted review
top service
My second time using downlights and same as first time, first class service will be using them again thank you
29 May 2017
Unprompted review
Great service.
Great service.
Products all arrived on time and when I needed some technical help on the phone I received good support and advice.
28 May 2017
Unprompted review
Good price and prompt delivery
Good price and prompt delivery. Would have been 5 stars but one out of the three led lamps ordered was faulty.
27 May 2017
Unprompted review
Reply from Downlights.co.uk
Hi,
I'm sorry to hear that one of the lamps on your order has failed. You'll be happy to know these are backed by a 3 year warranty, so I have emailed you across a returns note and our returns procedure to get this rectified.
Anything else, just let me know!
Kind regards,
Matt
I purchased some downlights from this …
I purchased some downlights from this company. They arrived very promptly and well packaged. The electrician who fit them for me said that the lights were of very good quality.
27 May 2017
Unprompted review
Great stuff good prices and good …
Great stuff good prices and good service too.
27 May 2017
Unprompted review
Bought under-cupboard Culina Legare LED …
Bought under-cupboard Culina Legare LED light. Not fitted yet but looks a good product. Excellent price, excellent customer service, arrived almost before I had ordered it!
26 May 2017
Unprompted review
I found this company via a google …
I found this company via a google search, their prices were very competitive and they had the product i wanted. I placed an order smoothly. I needed to contact them as my builder wanted a clear idea of a delivery date - found their customer services extemely helpful and delivery date was determined with no problem. The order arrived on the correct day and packaged well.
Whilst not yet fitted, they are exactly what I expected and wanted.
I would have no hesitation in using this company again.
25 May 2017
Unprompted review
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