dotmalls.com Reviews 

204
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Product was not as advertised. Extremely cheap and of poor quality. No way to contact company for return and refund... DO NOT ORDER FROM THIS COMPANY! Waste of money!

Rated 1 out of 5 stars

Horrible product. Not as advertised . Lacks of any foot or arch padding. Feels like walking on a board . Very uncomf. Tried to return..Want $80. to$ 100.for return shipping!!. Ships in Hong Kong . S... See more

Rated 1 out of 5 stars

1 Star - Terrible Experience! I ordered four of the Artisan Stone Crystal Coffee Mugs. One in blue, one in green, one in pink, and one in gray/black. If I could give a negative 100 stars, I wou... See more

Rated 1 out of 5 stars

Do not buy from this company. Lost pack- Apparently the package was delivered with a signature. That's not possible. We were still working- no replacement or a refund. No Paypal Buyer protection- They... See more


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1.5

Bad

TrustScore 1.5 out of 5

204 reviews

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No recent history of asking for reviews

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1.5

All reviews

(204)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

I would never do business with this…

I would never do business with this company again the quality of this product is inferior and the return postage is more than the product. I will be sending a copy of your return policy to the Better business bureau here in the USA and also the customer review on the website here in the USA and fair Trade Commissioner.

14 August 2022
Unprompted review
Rated 1 out of 5 stars

Same description as the Sursell brand shoes I and others purchased!!

I haven’t purchased this brand of shoes. However, I did purchase fake Ortho sandals from a company called Sursell and it sounds EXACTLY like this Dotmalls products. Look great in pics, save the more pairs you buy, but when you get them they are in a bag, cheapest kind of plastic shoes possible with very ugly cheap stitching. I even got one pair with two right foot sandals!! Check out comments on the Sursell brand and it matches the descriptions here. Rip-off scam places. Probably all connected.

31 July 2022
Unprompted review
Rated 1 out of 5 stars

First let me start by saying the shoes…

First let me start by saying the shoes look so cute online , very tempting ! I ordered a pair of black rhinestone work shoes , I never got a tracking number I never got anything after I paid , so u had to reach out to customer service and asked them Whare is my shoes ! Finally I got a hold of someone and the sent out my shoes ! When I received my shoes it was in a Wierd packaging !! And when I tried them on they were plastic looking and 2 sizes bigger than my foot ! The fit was horrible ! I recently reached out to them for a refund!! Let’s see how that goes ! I will keep you all posted !

23 July 2022
Unprompted review
Rated 1 out of 5 stars

Fraudulent orthotic shoe claim

Fraudulent orthotic shoe claims. I ordered 3 pair of sandals from this company $93.98 (each additional pair lowered price) -Click bait on social media. Delivered was 3 pair squished and wrinkled in a bag, no box and no invoice as to how to return. Inferior plastic materials used & glue drips all over the glued sole. Worst craftsmanship I have ever seen in a shoe. The top sole and bottom sole are dangerously slippery and there is nothing "orthotic" about this cheaply made shoe; false marketing ploy. It took me 4 emails to get a refund. First they said it would cost me $80 to return them to China even though the package had a New Jersey warehouse return address. They offered only $15 refund after that, then $45 refund. After telling them I will continue my dispute for full refund with credit card and PayPal, they finally refunded me and told me to give shoes away or throw them out.

27 June 2022
Unprompted review
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