DOT Compliance Group, LLC Reviews 138

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They charge $199.00 to file something that you can file completely for free!! And you can file it easily for free online. In my opinion they're scammers, I'd stay far away from them. Not only do the... See more

Rated 5 out of 5 stars

DOT Compliance Group has been amazing to work with. Patricia is incredibly quick, efficient, and reliable, everything you could want in a rep and everything in between. She makes the entire process sm... See more

Rated 5 out of 5 stars

Our experience under the guidence of agent Patricia Moore, who has worked consistantly with the filings and even extra research. We at E.R.K TRANSPORTS LLC are very satified with her help and we recom... See more

Company replied

Rated 5 out of 5 stars

Lashaunda was amazing, every time I call, she answers and is always very patient with my inquiries. Her kindness should be noted as well. Lashaunda is eager to explain processes and instruction for se... See more

Company replied

Company details

  1. Drug Testing Service

Written by the company

ABOUT US DOT Compliance Group LLC provides essential services to the trucking industry, enabling businesses to remain compliant with USDOT regulations. We pride ourselves on being a compliance-needs based company, offering an extensive range of services such as registering for Clearinghouse, Hazmat, SCAC, Compliance Trainings, Drug and Alcohol Testing (C/TPA) and more. We are committed to ensuring that your business meets applicable regulatory requirements while providing an efficient and cost-effective way of doing so. Whether you are an owner operator or manage a fleet of trucks, DOT Compliance Group offers comprehensive and needs-based compliance solutions. We help your business stay on the road! OUR MISSION At DOT Compliance Group LLC, we have assembled a team of USDOT compliance and technology specialists to provide essential services to the trucking industry. We are dedicated to ensuring your business remains compliant with applicable USDOT regulations. Our mission is simple - we help your business stay on the road. With our needs-based compliance services, we offer streamlined and cost-effective solutions. Streamline your compliance process by entrusting your trucking compliance requirements to our team of dedicated specialists. Focus on your business, while we take care of the red tape.


Contact info

3.6

Average

TrustScore 3.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent help from Asley

Excellent help from Asley . I really appreciated her time and help getting my update done. Even working on a Saturday. I appreciated her calling me back later in the week and also bringing to my attention a class i had to take which i didn't know i had to have but was able to complete through Dot Compliance. Thanks for answering the phone as well. i was on hold for 30 minutes waiting trying to get through to another company. Many thanks.

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Lashunda is an amazing rep that…

Lashunda is an amazing rep that instantly made me feel comfortable do to her keen sense of humor and her brilliance 360 within the compliance organization! In summary; Poise, compassion, confident and competent! The Michael Jordan of the Compliance industry! Thanks "MJ" you're the real "Compliance GOAT".

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Nothing could have gone better

Nothing could have gone better. The way LaShunda was knowledgeable and her professionalism I know she’ll go far in this business. I will definitely recommend her to all of my colleagues in this transportation business. She reassured me that any further assistance needed was just a phone call away. I gladly let her know I ONLY want to speak with her. It’s such a pleasure to have someone on the other end of the phone who has patience and is very helpful in what’s trying to be accomplished. Seems rare now of days. I look forward to speaking with her again.

Her name was LaShunda Wiggs

28 December 2023
Unprompted review
Rated 5 out of 5 stars

A great represenative

A couple of months ago I received a phone call from DOT Compliance Group and asked me if I had any questions. Jim Alberts was the representatives name and he helped make sure that all of my forms and need paperwork was up to date. Before ending the call he told me to contact him any time I had a question. I have know contacted him twice this year along and he has solved all my questions.

27 December 2023
Unprompted review
Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing! They emailed me back right away! I’m so happy . I will definitely hire Lashunda if she wasn’t currently employed thanks so much for the lovely experience.

16 December 2023
Unprompted review
Rated 5 out of 5 stars

Jamie Glen With DOT Saved Our A**

We have been in business 2 years and finally got our first audit and I panicked because I really didn't have anything in order EEEHH I called DOT Compliance Group, they paired me with a lady name Jamie Glen, she looked over what I had, got me enrolled in a drug testing program and proceeded to explain to me what they were saying i needed to pass my audit... the Inspector passed me with flying colors all thanks to Jamie with DOT Compliance!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

The service that I receive is outstanding

The service that I receive is always outstanding. Allison Smoot goes above and beyond to support the needs of Sutter Health. She is always there to answer questions and provide guidance to ensure that our fleet is in compliance.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

The Best

I have to write this review because the person I deal with is the ABSOLUTE best an his name is Tommy OMG. We have become friends an he knows my voice when I call so I don’t even have to say who I am lol. I want to say thanks so much to him because he has helped me from beginning to end an he’s always available when I need him.
I will not stand to deal with anyone else besides him
Thanks Tommy!!!

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Why go anywhere else????

Jim provides the best service ever! I seek him out every year. He's patient and understands our specific needs. He goes beyond what is expected. I appreciate the kind and excellent service!

19 July 2023
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Walter,
Thank you for taking the time to leave a 5-star rating

Rated 5 out of 5 stars

Working with Jim to renew our DOT…

Working with Jim to renew our DOT Compliance Form is easy and swift. Very knowledgeable in assisting with how our company works to fill the form correctly.

17 July 2023
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Rosalind,
Thank you for taking the time to leave the 5-star rating

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look