Poor, basic service
Although fast to reply and 'recover' the issue, there are so many issues that appear everyday with the system. There is rarely a reason or explanation for the issues and the service is very basic.
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Dotbooker is a cloud-based fitness, salon, spa & wellness business management solution that allows business to automate their major tasks and helps them grow their business. Dotbooker offers an integrated solution to manage clients, membership, sales, revenue, employees, payroll, inventory and a lot more. Business owners can list their products and services, create a schedule and allow customers to make bookings or purchase products. Owners can also create and manage their website via Dtbooker and its fully loaded with online payments, reservation system, client logins and more...
122-123 Cannon Place, KY1-1208, George Town, Cayman Islands
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Although fast to reply and 'recover' the issue, there are so many issues that appear everyday with the system. There is rarely a reason or explanation for the issues and the service is very basic.
Everything has gone wrong. This is an appalling and pathetic system with numerous unexplained back end issues.
There is limited reporting and audit trail available requiring much manual reconciliation processes.
Examples:
Emails to tell people they have been moved from the wait list were sent 5 days after the class.
Class schedules are not is a friendly or viewable format on a web page and even worse on a mobile device.
Not able to see the number of people booked into a class.
Poor communication between dotbooker and the payment system.
No saving of card details.
Processing of credits around waitlist cancellations.
Lack of contact with clients through the system.
I have been using dotbooker.com for my fitness business for the past few months and I can honestly say that it's the best online scheduling system that I have ever used. It makes the process of scheduling my clients and accepting payments incredibly easy. The user interface is simple and easy to navigate, and I love that I can easily add or remove classes to the schedule.
The customer service team at dotbooker.com is also top notch. They are always available to answer any questions or concerns I have and are always willing to help me out with any issues that I may be having.
I highly recommend dotbooker.com to anyone looking for an online scheduling system for their fitness business. It's a great system that makes the process of scheduling and accepting payments incredibly easy.
I've been using Dotbooker for the past 3 months and I'm amazed at how easy it is to use. The payroll system is incredibly efficient and the staff management feature is incredibly useful. I love that I can customize the system to fit my exact needs and the online payment processing is secure and fast. I've never experienced any issues or delays and I'm very impressed with the overall service Dotbooker provides!
I've been using Dotbooker for over a year now and I must say, it's one of the most useful and convenient tools I've ever used for my business. With its cloud-based system, I can access all my data at any time and I also have the ability to customize my system. With Dotbooker, I can manage my staff, process payments online, and schedule in real time. It's been a great asset to my business, and I highly recommend it to anyone looking to make their business run more smoothly!
DotBooker is a top-notch reservation system that is perfect for businesses of any size. The system offers an incredible amount of flexibility, allowing users to easily manage their reservations with ease. Furthermore, DotBooker also features seamless integration with online payment processing, giving businesses a great way to take advantage of secure and reliable payments.
DotBooker is an amazing online reservation system that makes it incredibly easy to manage your reservations. The system is incredibly intuitive and user-friendly, and it also features seamless integration with online payment processing. With DotBooker, businesses of all sizes can easily and quickly manage their reservations with confidence.
DotBooker is an incredible online reservation system that offers tremendous flexibility and ease of use, allowing you to take advantage of online payment processing with ease. The system is incredibly intuitive and user-friendly, making it great for businesses that need to quickly and easily manage their reservations.
DotBooker.com has been the ideal online scheduling system for my fitness business. The user interface is easy to use and navigate, allowing me to quickly create appointments, classes, and even private sessions. With its integrated payment system, I have been able to streamline the payment process for my clients, making it easier for them to pay for their sessions. Additionally, the customer support team is always available to help out with any questions or problems I may have. The automated reminders that DotBooker sends to my clients have been a great help in keeping them informed of their upcoming appointments. Overall, DotBooker.com has been a great asset to my business and I would highly recommend it to anyone looking for an easy-to-use online scheduling system.
I recently had the pleasure of trying Dotbooker, an online booking software for businesses in the Caribbean. I must say, I was truly impressed by the features and functionality that this software offers. It has saved me so much time and energy, allowing me to quickly and easily manage my daily tasks such as scheduling, payroll, online payments, and reporting. All of these tasks are handled automatically, saving me at least 20 hours a week.
I love how user-friendly the interface is and how easy it is to navigate. The customer service and support team is also incredibly helpful and friendly, making it a great experience overall. I would highly recommend Dotbooker to any business in the Caribbean looking for an efficient and reliable online booking software.
I love using Dotbooker and extremely happy with their product.
We normally have small things to do such as adding photos or client questions and feel that it takes several days to get it all sorted. If there is something urgent I am not sure that the response would be adequate.
Best online booking software on the market! Integrates with all payment processors to support non-US/European markets.
My experience working on Dotbooker has been exceptional. I had used Mind Body online before and one of the biggest issues was that I was unable to actually process payments through their system but I was referred to Dotbooker by a friend and I am so glad I changed my provider. My work has reduced significantly as its processing all my memberships and payments automatically and I just have to view the reports and help grow my business.
I also love their payroll tool which is much more powerful than Mindbody online and all the other systems I have used.
Over all I am extremely confident and happy to recommend Dotbooker to anyone who is looking for a robust reservation system.
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