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Dorotheesausset Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Terribile esperienza con questo marchio: PACCO VUOTO

Terribile esperienza con questo marchio di gioielli di lusso francese.
Dopo aver atteso 9 giorni la spedizione dalla Francia, arriva finalmente il (minuscolo) pacco tanto desiderato con il gioiello.
Ebbene, scarto tutto e…. VUOTO! c’è la garanzia, un messaggio prestampato della creatrice, la sacchetta, ma del gioiello nemmeno la traccia.
Contatto subito il servizio clienti (solo mail, chiaramente alcun telefono…) allegando le foto del pacco e descrivendo accuratamente la vicenda e ancora, trascorse 24h da questa scoperta, NON MI HANNO NEMMENO CONTATTATA.
Sono delusa e shockata, è stato terribile considerando l’affidamento che si ha verso marchi di lusso. E ancora non so come recuperare i 130€ spesi.

28 April 2025
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