Doriscctv Reviews 

186
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff, noting that expert advice, polite support, and extensive product knowledge make every single interaction remarkably smooth, welcoming, and pleasant. People consistently highlight the outstanding customer service, highly competitive pricing, and remarkably fast, reliable delivery service across a very wide range of security and surveillance products. Some reviewers were not entirely happy with occasional stock shortages that required alternative ordering solutions, higher delivery costs, longer international shipping times, or situations where prompt product replacements became necessary to resolve initial equipment concerns.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional helpfulness,... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast and speedy delivery along... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting consistently helpful staff and... See more

Product

Clients share positive opinions on product quality, frequently praising the reliable supply of high-grade... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast, reliable, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Doris for the past few years and can honestly say we’ve never had any issues. Fantastic company to work with and Rob is always on hand to help process our orders — especially when... See more

Rated 5 out of 5 stars

Each time Ive rang Doris whoever ive spoken to is so polite and helpful. Everything is explained in detail and very clearly. Every question asked is answered in detailed guidance making choosing the... See more

Rated 5 out of 5 stars

Doris CCTV were able to supply a Door Bell system with the required features for an edge use case. Because they had an office I could visit, I was able to ask questions which were answered immediate... See more

Rated 5 out of 5 stars

Paul has been very supportive setting us up on the system and advising on stock levels and delivery times and checking in whenever I've forgotten something or just making sure everything is going ok.... See more


Company details

  1. Security Equipment Store
  2. Electronics Store

Written by the company

Established in 2016 and headquartered in London, Doris CCTV is a trusted leader in the UK security industry. With nearly a decade of experience, we supply a wide range of professional CCTV, intercom, and alarm systems to installers, resellers, and end-users across the country. As a Tier 1 distributor for Uniview and Dnake Intercom, and a key supplier of Texecom, Pyronix, and CCTV Accessories products, we pride ourselves on offering high quality, NDAA compliant solutions that meet the needs of modern security applications. We currently stock over 2,500 products and offer expert training through our dedicated facility to help installers stay ahead in a fast changing market. Our recent expansion includes a new branch in Birmingham, reinforcing our commitment to nationwide service and support. At Doris CCTV, we don’t just sell security products we build long term relationships with our partners, providing technical support, fast delivery, and competitive pricing to help their businesses grow.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(186)

148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I came in to buy a new CCTV Camera…

I came in to buy a new CCTV Camera because my current one was not working properly. I spoke to Farah, who was at their front desk. She was extremely polite, pleasant and very welcoming. I felt at ease and discussed my problem with her. My current camera is six years old. She took the time and trouble to find out what the replacement camera was and then asked her colleague to come and help me with a few technical questions. She is a credit to Doris CCTV.

3 March 2026
Rated 5 out of 5 stars

1st class service

Can’t fault the customer focus of the Doris CCTV team. Very helpful and nothing too much trouble. Special shout out to Farah. This type of customer care is pretty rare these days and is the reason I will go back in the future.

26 February 2026
Rated 5 out of 5 stars

Doris CCTV have been an excellent…

Doris CCTV have been an excellent supplier — always reliable, responsive, and very knowledgeable about their products. Orders are handled efficiently and they’re always willing to help with advice or sourcing specific equipment when needed.
Special mention to Rob, who consistently goes the extra mile. His support, communication, and willingness to assist — even at short notice — really makes a difference.
Highly recommended as a trusted CCTV supplier.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional technical support and project delivery

I’ve been working with Doris CCTV for a while now, and their support is consistently top-tier. Recently, I had a complex site requirement that needed a specific technical configuration to meet the client's needs. Rob was instrumental in helping us spec the right gear and ensuring the deal closed smoothly. His technical knowledge and follow-up during the maintenance phase have made a huge difference to our workflow. Highly recommend the team here, especially Rob for going the extra mile.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

As the lead installer at Satfocus…

As the lead installer at Satfocus Security Solutions, I rely on DorisCCTV for our Hikvision, UNV, Texecom, Ajax, Pyronix deployments. Their genuine stock and fast shipping allow us to complete our security projects in Greater London and Home Counties without delays. We highly recommend their service.

22 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look