I got Doozycards because there are a lot of family birthdays coming up in August - November, and I think these are terrific cards. My first one (to Aunt Jane) fell flat. In fact, she implied it was a... See more
Company replied
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I sent one Doozy card in early September - on other e-card sites this would have cost me around $5. I have now been charged AUD32 with no explanation as to what this covers, or how to avoid any furthe... See more
Company replied
Free trial? Cancelled immediately after sending a single free card and still being charged a monthly fee 0f £14.99 that I never wanted and was informed had been successfully cancelled. Bank are now i... See more
I thought the selection of cards was pretty low quality and I won’t be ordering again. This is such a huge market I am surprised that the market isn’t stronger. But they delivered the card I chose wit... See more
Company replied
Company details
Information provided by various external sources
With 1,900 original animated greetings cards, Doozy has delighted card senders and their card recipients since 2003 with originally composed music, scripts, and characters here in our studios in Hollywood. From the heartfelt sentiments to the edgy humor to lively musical, we cover every occasion with love, joy and mirth.
Contact info
5225 West Second Street, 90004, Los Angeles
- 323-939-1115
- info@doozycards,com
- www.doozycards.com
1.9
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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First experience with e-cards
First experience with e-cards. The first site I tried was not sufficiently user-friendly so I gave up and tried Doozycards instead - very happy!
4 August 2021
Reply from Doozycards
Welcome to the wonderful world of animated eCards! We are very happy you enjoyed our service! If you ever require any assistance, please feel free to contact us at Support@doozycards.com. We'll be happy to help.
Words could be clearer.
4 August 2021
Reply from Doozycards
Hi Jan, Thank you for your thoughts; we value our customers' input. Could you please tell us which words you are referring to? We'd like to address any lack of clarity on our site. Feel free to respond here or to let us know what you encountered via email. We are at Info@doozycards.com. Thank you!
I want to cancel
4 August 2021
Reply from Doozycards
We will be happy to help you cancel your trial or membership. Please reach out to our (free) Customer Support people at Support@doozycards.com. They will respond within 24 hours.
Thank you for the quick response. I'll do better next time
I couldn't find the spot where I could specify what date to spend the card and I forgot to do it. So I will need to learn more about the site to use it correctly.
4 August 2021
Reply from Doozycards
Hi Sharon, The scheduling calendar is located at the end of the card preparation page, right above the button you click to send the card. If you would like more (free) tech support to help you schedule your cards, please feel free to contact us at Support@doozycards.com. Also, here is our video with details on how to send a card, including the scheduling feature: https://www.youtube.com/watch?v=uUsNK8ZY7kQ
Clever cards but some minuses
I couldn’t open the reply to my card after cutting and pasting the code. Tried several times. Also I would be more willing to pay by the card than to pay $24 a year.
2 August 2021
Reply from Doozycards
Hi Linda, we are sorry to hear you had trouble with cutting and pasting the URL for your ecard reply. If you would like some (free) Tech Support with that, please feel free to contact us at Support@doozycards.com.
The process went smooth
The process went smooth, but I would much rather have made a single payment than signing up and going through the process of canceling a subscription.
10 July 2021
Reply from Doozycards
Hi Jim; thank you for the review. We are concerned about your note because our membership is designed to be a single payment without having to cancel anything. Do you mean cancelling the Free Trial? If you wish to remain a member, simply let the free trial expire and it will roll over into your membership and the payment will go through at that time. You don't have to do anything.
If we can assist you further or you have more questions, please feel free to contact us. Our Customer Support is free and can be reached at Support@doozycards.com.
Reply from Doozycards
Hi Cheryl, if you ever feel you'd like to try our service again, Here is a simple video tutorial for how to send a Doozy eCard: https://www.youtube.com/watch?v=uUsNK8ZY7kQ
Here is one on how to set up a Free Trial to send a card free of charge (or sign up for a membership if you want one): https://www.youtube.com/watch?v=c-d_32wbzis
And you can always ask for free technical assistance by contacting us at Support@doozycards.com.
You failed in getting my e card to my… to get my card accepted. I will not use you again. Please cancel my payment
You failed in getting my e card to my brother in the UK. IT was so difficult. I tried 2 or 3 times. I wanted to send the Queen e card I typed the words twice. So I gave up and now I will have to cancel PayPal because will probably charged me regardless. So👎
6 July 2021
Reply from Doozycards
We are very sorry to hear you had trouble with getting our card to your brother, Vanessa. If you ever decide to give us another try, please know that we do have free technical support at Support@doozycards.com. We are having our Customer Support dept. cancel your free trial which will avoid any payments. So far, no payments have been made that we can see. If you do see any issues with payments, please contact us and we'll be happy to assist you.
Not happy with card selection
3 July 2021
Reply from Doozycards
If you are looking for a specific style or occasion for a card, please let us know and we will be happy to help find what you need. We have 2,000 animated ecards in many styles, so it can be a lot to pour through. You can reach us at Support@doozycards.com. All help is free of charge.
I was in a hurry otherwise I wouldn't…
I was in a hurry otherwise I wouldn't have chosen this site. It was ok but not great. Very overpriced though!
1 July 2021
Reply from Doozycards
We sincerely hope your card recipient enjoyed their Doozy card.
Reply from Doozycards
Thank you, Larry, and welcome! We're glad you are a Doozy!
I want to cancel immediately
I want to cancel immediately. Doozy cards is nothing short of a scam. Easy to input credit card info. Impossible to generate an ecard.
6 June 2021
Reply from Doozycards
You can easily cancel your free trial or subscription at any time using "My Profile" and "My Account" on the website. Or we would be happy to help you cancel your account if you contact us at Support@doozycards,com. At that address we also offer free technical assistance with sending our ecards or any other function of our website with which you may want help. Also there are easy to use videos that walk you step by step through the ecard sending process on our YouTube channel and in our Help pages.
Reply from Doozycards
Thank you for your compliment and feedback, Chris. We offer free technical support if you would like help with the font and typeface issues. Our support contact address is Support@doozycards.com.
Beware!
Beware!! After signing up for a trial immediately I had 2 unauthorized charges for 18.00 from this company and ON TOP of that .. that site your card will get compromised.. within an hour I was getting alerts from my bank that there was 3 fraudulent charges on my credit card for LYFT .. so BEWARE when giving your credit card info to this company
4 June 2021
Reply from Doozycards
We are sorry to hear this alarming event happened to this customer. Credit card fraud is awful and should happen to no one. We are unassociated with Lyft or any other company. When this customer contacted us, we scanned our code and found no malware nor viruses nor evidence of hacking of our site by nefarious operators. We have had no other complaints of this nature.
We believe the two instances of the $18 the customer saw may have been the normal credit card authorization and voiding of the authorization. Many online businesses perform a quick authorization of credit cards to be sure they are not fraudulent and are in good standing. A smaller amount of money than the actual purchase price is tapped on the card and returned within 8 to 24 hours. No money is ever received by our firm.
Needed a fun card for a child's birthday
Needed a fun card for a child's birthday. Doozycards had the perfect fit, lots of choices, and easy to send.
12 May 2021
Reply from Doozycards
Thank you very much for your endorsement, RM! As you said, we have many cards designed specifically for children. We also have cards perfectly suited for adult family and friends as well.
I was happy to find these cards
I was happy to find these cards. They're creative and different than others I have found. The best part was that the recipient said the card "made her day"!
5 May 2021
Reply from Doozycards
AW! Thank you so much for posting your recipient's response! That makes us extremely happy!
BIRTHDAY CARD DELETED
Set up card for delivery today and it was deleted when I completed the signup process.
5 May 2021
Reply from Doozycards
That sounds very frustrating; we are sorry to hear it happened. If you would like some free technical assistance, please feel free to contact us at Support@doozycards.com.
When I had trouble signing up for the…
When I had trouble signing up for the 10 day free trial, my email was quickly responded to. I have only sent one ecard out so far, but I didn't see any place to send the ecard at a future date. I am inquiring if this is a possibility, however even if you can have the card sent at a future time, the website was not clear.
2 May 2021
Reply from Doozycards
Thank you for your feedback, Susan. You can absolutely set a card to go out at a future date, up to a month ahead. At the bottom of the page on which you prepare your card to be sent, there is a drop down menu with the future dates for you to select. It should be right above the "Send" button.
Having only used this site for one…
Having only used this site for one event- my granddaughter's 6th birthday- my review might be premature. Nonetheless, for my first time, I am pleased. The site was easy to navigate and the variety & number of choices and options are fine for my needs.
1 May 2021
Reply from Doozycards
Thank you for taking the time to say so, Barbara! Happy sending!
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