Unfortunately after buying and installing door stop doors for probably 15-20yrs the standard has dropped immensely. Every other door that arrives is damaged or assembled wrong. For example cracked... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Unfortunately after buying and installing door stop doors for probably 15-20yrs the standard has dropped immensely. Every other door that arrives is damaged or assembled wrong. For example cracked... See more
Company replied
We have had two Door-Stop composite doors for over 12 years & they look as good today as they did when they were first fitted. Recently the end caps of the drip bar at the bottom of the door fell away... See more
Company replied
First class customer experience! I must admit I had low expectations when I first reached out to the Door-Stop team, simply because our door was outside warranty and had been installed by the previou... See more
Company replied
Needed some replacement bottom door seals for both my doors as these had perished after 10 years of being fitted. Emailed Door-Stop International and got a reply and pricing quote back the next day fr... See more
Company replied
With the online door designer any of the 940 billion different configurations can be configured in just 1 minute. We calculate and certify the thermal performance of every door, making Door-Stop composite doors ideal for energy efficient homes. Our range of Dual Certificated Fire and Security Doorsets has been designed and manufactured with Best Practice in mind. With dual or single certification options, timber core and GRP facings, this is a specification that provides extra peace of mind for building owners, landlords, residents and contractors.
Written by the company

Export Drive, Huthwaite, NG17 6AF, Sutton-in-Ashfield, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awful service - door faded and cracked, they agreed to replace, failed to deliver numerous times then said they had delivered when they hadn't, provided a signed delivery note from an unknown person. Re-arranged delivery but failed again. Customer service dreadful, they really don't care. Avoid this business. They are a nightmare. Waiting for a response from them to re-imburse my costs, will update this review if I get anything positive from them
very unreliable customer service , you have to pay upfront then they don't want to know when there's a problem
Our door leaks through glass panels lock cover falls off and Door stop won't help. They say nothing to do with them contact supplier. Yet they made the door.
I advise anyone who is getting a new door DON'T get ONE MADE BY DOOR STOP!!!!!!!!!!
PLEASE DO NOT BUY !! We are having the same problem as everyone else. Our 1 year old doorstop door keeps dropping and hits on the side and does not shut properly. I contacted their customer service who said the 10 year warranty is only valid with the fitter. So unless you can guarantee your fitter will not die , go into liquidation or refuse to keep coming out to adjust it your warranty is worthless. DO NOT BUY !!!
My door is less than two years old and the locking mechanism has broken. The door and and panel is generally of low quality. Frame is flimsy. The company claims item has no warranty with end user, and will not help.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.