I need to get in touch with Dollarsdirect asap. The have sent my account to multiple collection agencies . Even after i have settled the account . I need the oficial phone number of this company or an... See more
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See what reviewers are saying
Even after paying these people many years ago, they still keep sending this so called account of mine to collections agencies. I think I am at 10 different places now.
I use the Dollars Direct website periodically . Its kind of like borrowing money from your Dad. It is short-term and you know that it is straight forward and there are no tricks or hidd... See more
I cancelled my loan with u within 2 days and u debt my account. Than 5 days later charge me interest that is illegal.. Do not ever deal with this company I have never had a bounced check from them in... See more
Company details
Information provided by various external sources
As a responsible payday lender, we are dedicated to offering you quick and convenient services from the privacy of home. Your satisfaction is important to us. That's why we're making it our top priority to provide you with solutions for your immediate money needs.
Contact info
1 Yonge Street, Suite 1801, M5E 1W7, Toronto, Canada
- 1-866-770-7165
- Support@DollarsDirect.ca
- www.dollarsdirect.ca
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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dollars direct
have always been great to deal with and work with.. wish there were more discounts for consecutive clients as it does show loyalty by the client as well does it not..
Excellent trustworthy with prompt service.
Other than having to wait short periods of time for loans, all 5 star service.
Solid Customer Service
Overall, the Customer Service has been fast and efficient. I feel like they value my business more than some of their competitors
Excellent service and fast loans
Money same day! Excellent customer service.
Excellent Customer Service!
Would recommend to anyone that needs a quick loan!
Great service, but same day deposit on a Friday would be BETTER!
Same day deposit, or the next day deposit, on a Friday would be really great. Having to wait 2-3 days, is really frustrating and takes away from the quality service!! Get better!
Helpful
They have a fast loan approval and no worries for the customer as well.
You guys Rock the loan world !!
Always helping me when I need it most with a simple way of getting fast money when I need it without all the paperwork the other companies ake you fill out !! Highly recommend you !
Thanks for all your help
Excellent service , I am very satisfied
I am very happy with the surface. The speedy response and courtesy
very easy to apply
To apply is fast and friendly. Also the communication is quick and your end. ( love the e-mails sent to let you know where the stats are in the process of the loan. Thank you for making getting a loan a lot less stressful. I also love the trust factor they give back to you as a customer.
Over all a great to trust and feel respected.
Fast, Effecient and Customer care is great.
Dollar direct is very good with their loans and giving you a chance to organize your budget and pay back your loan when it works best for you.
Excellent Service
They are one of thee best companies I have ever dealt with.Very polite,understanding ..A pleasure to do business with :-)
Ok but a few annoying things
Why would u take the repayment money out of my account the day before my next paycheck gets into the bank causing me to pay overdraft fees? Also why do u send me notification that I am preapproved but I am still waiting 4 to 5 days for it to arrive. So I am not really preapproved?
Other than that not to bad
great staff and always ready to help
helped me out on more than one occasion when short on funds
quick easy and convenient
Terrible experience
I cancelled my loan with u within 2 days and u debt my account. Than 5 days later charge me interest that is illegal.. Do not ever deal with this company I have never had a bounced check from them in over 10 loans and they go and do this to me... Unacceptable and I am going to my manager at a national newspaper and asking them to run this story...
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