Dollar General Reviews 

670
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the staff and customer service, often encountering rude and unhelpful employees. Consumers also found prices to be unexpectedly high, frequently differing from advertised shelf prices at checkout. Additionally, some stores were described as dirty, disorganized, and having issues with product availability or quality, such as mold in freezers. However, some customers also noted positive experiences with staff, describing employees as helpful, kind, and providing excellent customer service. A few other people also felt that some locations were clean, well-organized, and had merchandise properly displayed.

What people talk about most

Staff

Clients share negative opinions on staff, with many reviewers reporting rude, obnoxious, and unprofessional... See more

Product

Customers had ambiguous experiences with product, with some expressing long-standing affection for the brand... See more

Price

Reviewers express significant dissatisfaction with pricing, citing that many items are extremely expensive... See more

Customer service

People report negative experiences with customer service, with many describing it as horrible and expressing... See more

Location

Customers consistently note ambiguous experiences with location, often highlighting the convenience of nearby... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Dollar General on Oak Street, Eastman, GA, the cashier, Kasey, acted like it was a bother to check me out this morning. She was removing items from box to put on shelf, I walked up to register, she j... See more

Rated 2 out of 5 stars

I was shopping at the dollar general on Old Iowa park road in Wichita Falls Texas on 10/06/25. I saw some laundry baskets that said buy one get one free so I looked at the price and it said $15. When... See more

Rated 1 out of 5 stars

DG stores bleach and other highly dangerous chemicals on the top shelves. I just retired from industry that forbids storing any chemical above EYE LEVEL. Store paper products, etc. on top shelves a... See more

Rated 1 out of 5 stars

On September 1ni stop on dollar general store to make a paper 500 deposit to my cash app and cashier or dnt know wat happen till now dnt apeance the money on my cash app acount this happen on 1323 Ram... See more


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1.7

Bad

TrustScore 1.5 out of 5

670 reviews

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No recent history of asking for reviews

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1.7

All reviews

(670)

132 reviews in the last 12 months

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Rated 1 out of 5 stars

Didn’t do crap

As I expected after contacting customer service they have done nothing to help…was just a waste of my time…corporate office doesn’t care as long as the money keeps coming in…stop using dollar general stores…

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Nope

Most of them are like walking into a hoarders house, employees are few and far between and finally, I'm 63 gray as hell and need ID to buy a damn lighter.
Fold up and leave this game to adults.

28 June 2026
Unprompted review
Rated 1 out of 5 stars

The Macungie store is absolutely beyond…

The Macungie store is absolutely beyond the worst Dollar general around. The store never has anything in stock, and if you ask for help, forget it. You ask for a manager and get a big time "BAD ATTITUDE" , no way to treat customers. RUDE, and OBNOXIOUS, management and most employees. HORRIBLE STORE. STOCK THE SHELVES and LEARN HOW To TREAT CUSTOMERS with RESPECT. This store has been this way since I moved to Macungie 7 years ago, and has only gotten WORSE. What a shame, because Macungie really needs a decent small store that actually stocks shelves and knows how to treat customers like humans. 🤬🤬🤬😡😢

25 June 2026
Unprompted review
Rated 3 out of 5 stars

Dress Code???

Not really a complaint but I just wonder why DG no longer has a dress code. I remember when they wore black polo shirts with the DG logo on them with black slacks. IMHO it seemed much more professional than the short shorts and t-shirts they wear now looking like they just rolled out of bed and came to work.
IDK call me old fashioned I guess.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Awful

We had a great employee and we had the most beautiful store with a great shopping experience. That manager left and the store is trashed, restroom disgusting. Have to wait for checkout. Shelves empty. Horrible.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

This refers to corporate finances- unauthorized charge

This refers to corporate finances. A local manager told us about an ap which would allow a customer to receive discounted purchases.
I went online, 6/23/2026, to the service and began the application. After I completed all the information, including a credit card number, a statement said there would be -0- charge.
Then the system repeatedly said "processing", over and over, finally disconnecting the process. I assumed that it failed and that would be the end of it.
Today, June 24th. 2026 I discovered a $34.96 debit charge on my account!
I called the bank and filed a dispute for an unauthorized charge.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

My wife was fired after she was forced…

My wife was fired after she was forced to work 23 hrs straight doing inventory. She passed out and hit her head causing a severe concussion. Dollar general denied her FMLA. She was not cleared to return to work by (2) drs. The district manager didn’t care and fired her. These people are evil.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

My purchase was $5.60 but I had a $5…

My purchase was $5.60 but I had a $5 bill so I was short so I asked if I could just use the rest Apple Pay instead the guy told me it was just 60 cents I didn’t have to worry about it

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Why does it say “DOLLAR” general but…

Why does it say “DOLLAR” general but all the products are over priced please grow some balls or a brain and fix the prices…. It isn’t a big chain store so why can’t you make the items affordable and relatable to the name? Why make a store and name it “DOLLAR” tree if it’s gonna be the same prices as a regular grocery store please make it make sense. People can barely afford anything nowadays and it even harder walking into a store you think is going to be affordable but it’s just the same. People have no heart and it’s so sad.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

RUDE EMPLOYEES

Stopped at the Dollar General on Hwy 421 in Bristol tn to pick up a few things. Everything I needed was there but the cashier was rude. She needs more training or moved to stocker. Her initials are AJA. This store is close to my home but I will not spend anymore money or time at that store.

11 June 2026
Unprompted review
Rated 2 out of 5 stars

I stopped in at 19 15 Stockton Hill…

I stopped in at 19 15 Stockton Hill road in Kingman Arizona went into buy a snack they always sell the chocolate bars from the school for a dollar but now they got a marked up to $2 Dollar general is starting to rip people off

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Clean Aisles & Cheap Drinks!!!

always clean aisles, not cluttered and prices are cheaper than a lot of other places! Especially on their soft drinks, Coke and Pepsi. They even have fresh markets now some Dollar General’s have a gas station at the store and if you buy a gift card, you get three cents off each gallon is always easy shopping in and out no time spent. And is a FedEx drop spot too.

7 June 2026
Unprompted review
Rated 2 out of 5 stars

Employee told me both bathrooms and…

Employee told me both bathrooms and toilets in restroom did not flush, but didn’t have an out of order sign on them. Don’t lie bc you do not want customers to use them, honestly goes a long way Savannah. All I did was load my Cash App card and ask could I please you your restroom.Address: 2568 HWY 43 South Picayune, MS 39466

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Organization and Cleanliness

Stopped by Dollar General in Donalsonville, GA and was amazed at how clean and organized all of their products were and their restroom was clean, too. Wow! I would recommend using that store as a model store. Great job and way to go Management for leading an awesome team!

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company that does not care…

Terrible company that does not care about their customers. Consistently don’t apply coupons that you have in your app and have inappropriate priced signage on their shelves. If you want to spend way more than you’re expecting to because they don’t have things priced accordingly then shop here otherwise don’t waste your time.

23 May 2026
Unprompted review
Rated 4 out of 5 stars

Dollar General at 8156 Spring Hill Dr…

Dollar General at 8156 Spring Hill Dr in Florida. Love the convenience. CANNOT STAND HOW MIRANDA places all of my bags on the small counter as I’m getting stuff out of my cart, rather than using the circular bag corral. There is a reason they made the bag corral, so we can unload our cart! Annoys me to the top everytime.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

I go to or have gone to two of them in…

I go to or have gone to two of them in Claremore ok, the one on west will Rogers Blvd and the one on Lynn riggs Blvd Claremore the manager Chris is a complete liar they give you coupons but when you try to use them says don't work for milk they sell stamps lies we don't sell stamps always trying to instigate a fight so he can cry to the cops Morgan s female is also a liar so is Kimberly who works at the one on east. will Rogers Blvd called corporate she had a accent said she doesn't under stand the employees know this that's why they don't care and bite the hand that feeds them they also like to gossip like att small town mentality that's all I'll say for now!!!!!!!!!!!!!!!!!!!

20 May 2026
Unprompted review

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