If i can give them negative stars I…
If i can give them negative stars I would. My experience picking up the car was great, super fast and efficient. Returning the car was a different story. I dropped the car off at the exact time and day it was due, there is zero guidance on how or where to put keys where to go who to talk to ect. I parked the car in the stall I picked it up from and asked the front desk lady what to do for returns and she told us to leave the car there and leave the keys in the car which we did. The next few days I started to receive texts saying my car was never returned followed by multiple charges to my card. I get being super busy at this location and not having enough hands but at least be diligent, how can you not see the car is parked right in the stall.
