NESCAFÉ Dolce Gusto UK Reviews 

1,226
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

Excellent tastes and machine convenience. Only problem is there's lately just too much choice of flavours - while my old favourites seem to be discontinued! I don't find the new ones to be any be... See more

Rated 3 out of 5 stars

Coffee is good and pods easily available. However, a lot of the servings are very small and the pods are very drippy compared to my last brand. If you like to do the right thing and recycle used po... See more

Rated 3 out of 5 stars

I have always enjoyed the Nescape Dulco range especially the decaf cafe aulait, but I have had to stop buying them know as they have become far too expensive. I can buy a large jar of instant coffee... See more

Company replied

Rated 3 out of 5 stars

I love my machine and the coffee and I order regularly. However, they send you vouchers for discounts eg10%/15.% off your order which sounds great BUT you have to buy a certain size box only to get th... See more

Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop

Written by the company

With over 50 different varieties, discover coffee-shop quality coffee in the comfort of your home at the simple touch of a button.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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3.3

All reviews

(1,226)

19 reviews in the last 12 months

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Rated 4 out of 5 stars

Good but expensive

whilst there are several flavours which I like, they are expensive. I can buy original Dolce Gusto pods elsewhere for 20% less and compatible pods at 50% less which are just as good. As a loyal customer I would expect some sort of price reduction to even out with the competition.

24 April 2024
Rated 5 out of 5 stars

Good quality pods

These pods are of good quality and the price is reasonable compared to other suppliers. Ordering is easy and delivery is fast

24 April 2024
Rated 3 out of 5 stars
NESCAFÉ Dolce Gusto UK logo

Reply from NESCAFÉ Dolce Gusto UK

Our pods are available on our webshop, where you'll also find a number of online exclusives: www.dolce-gusto.co.uk/coffee-pods

Many of our pods are also available in most supermarkets, in the hot drinks aisle.

You can read more about our drinks on our website. Be sure to subscribe to our newsletter to be the first to hear of our latest promotions.

Rated 3 out of 5 stars

Pricey pods

Pods are expensive for what they are. Also a limited range of drinks other than coffee available. Nice occasionally for a little treat though.

24 April 2024
NESCAFÉ Dolce Gusto UK logo

Reply from NESCAFÉ Dolce Gusto UK

We are sorry to hear you are disappointed with the price of Nescafé Dolce Gusto pods.

Raw materials such as coffee beans or milk powder form only part of the cost of producing our pods. We aligned the prices of all pod boxes in our Webshop in the hope that this would keep things simple. We can assure you that we are doing our best to keep the price to a minimum.

Please note that when you are buying pods from your retailer, the resale prices are at their sole discretion.

Rated 3 out of 5 stars

Sadly found I could buy cheaper in the…

Sadly found I could buy cheaper in the supermarket although there wasn’t such a varied choice

24 April 2024
NESCAFÉ Dolce Gusto UK logo

Reply from NESCAFÉ Dolce Gusto UK

We are sorry to hear you are disappointed with the price of Nescafé Dolce Gusto pods.

Raw materials such as coffee beans or milk powder form only part of the cost of producing our pods. We aligned the prices of all pod boxes in our Webshop in the hope that this would keep things simple. We can assure you that we are doing our best to keep the price to a minimum.

Please note that when you are buying pods from your retailer, the resale prices are at their sole discretion.

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