All you need to do to convince yourself these pods are a joke is open one, empty into a cup and pour hot water... It's just a mild coffee and whitener. No machine required. To make it stronger just... See more
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Excellent tastes and machine convenience. Only problem is there's lately just too much choice of flavours - while my old favourites seem to be discontinued! I don't find the new ones to be any be... See more
Coffee is good and pods easily available. However, a lot of the servings are very small and the pods are very drippy compared to my last brand. If you like to do the right thing and recycle used po... See more
Absolutely brilliant service! I spoke to Lynne in Customer Engagement Services and she was excellent. Dealt with our problem straight away and told us what we need to do. She said she would follow u... See more
Company details
Written by the company
With over 50 different varieties, discover coffee-shop quality coffee in the comfort of your home at the simple touch of a button.
Contact info
Haxby Road, YO91 1XY, York, United Kingdom
- 0800 707 6066
- dolcegustoCESmailbox@uk.nestle.com
- www.dolce-gusto.co.uk
3.2
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great product great taste (Espresso)…
Great product great taste (Espresso) easy to use and a very good price .
20 April 2024
Reply from NESCAFÉ Dolce Gusto UK
We currently offer Americano Decaf, Café au Lait Decaf, Espresso Decaf and Lungo Decaf.
You can view our decaffeinated range at https://www.dolce-gusto.co.uk/coffee-pods/decaf-drinks
We will be sure to share your comments with the rest of our team that you would like to see more decaffeinated varieties available in the near future.
Very good selection of coffees although…
Very good selection of coffees although my favorite lungo intense seems to have disappeared. Price and service is excellent so all good
23 April 2024
I don't always buy large quantities as…
I don't always buy large quantities as smaller bundles are more affordable
23 April 2024
Reply from NESCAFÉ Dolce Gusto UK
It is great to hear you enjoy Nescafé Dolce Gusto pods. Have you subscribed to our newsletter and emails? We share exclusive offers direct to your inbox, you can subscribe at: https://www.dolce-gusto.co.uk/
So simple to make a brilliant mug of Great Coffee…
So simple to make a brilliant mug of great coffee
23 April 2024
they make good products,we love them.
6 April 2024
It's quick and easy to use
It's quick and easy to use, and I'm addicted to the flat white coffee.
23 April 2024
Loving my Dolce Gusto machine after…
Loving my Dolce Gusto machine after trying out different pod types
23 April 2024
Quality product and value for money
The product is value for money and simple to use. Stylish and blends well in a modern style kitchen. The variety of capsules can allow all tastes to be satisfied.
8 April 2024
Happy longstanding customer
Used you many times and the delivery is very quick. Excellent service
7 January 2024
On time consistant quality
23 April 2024
Time for change
The decaf coffee isn't readily available in the supermarkets, the coffee I drink black and don't find it to be very smooth. Also we are planning to replace your non-recyclable pods with quality ground coffee that can be used in the garden. It is cheaper and takes longer to make, but, being retired, that is irrelevant if the results are much better.
23 April 2024
Reply from NESCAFÉ Dolce Gusto UK
Thanks for your feedback, we have contacted you directly in regard to our PODBACK recycling service.
Easier than popping to the shops!!
Always easy to order, super fast delivery, great offers and savings
18 April 2024
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