Doglistener Reviews 5

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointed.

I sent off for the jingler, lead, DVD, collar and other dog treats after watching a preview. It wasn't cheap but if all had worked then |I would have been very happy. Unfortunately in our case our puppy immediately set off the bells as soon as they were attached and it would have been comical if I wasn't concerned it might frighten her. I tried once more but concluded they were definitely not for puppies, maybe it says that somewhere but I didn't see it.. I watched the video again and noted the dogs were apparently all adult dogs. I contacted Stan to ask for advice but was disappointed not to receive any reply. I am sure it must have worked for other people and dogs and he obviously has his own dogs well trained. My real disappointment was that he didn't contact me.

1 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Excellent top quality dog treats. Even got a call from Stan
Rawlinson! to check my address and had a great chat with him!.
The Doglistener website has some amazing information and its really worth reading if you want to give your dog the best life possible.
Very highly recommended 👍👍👍

14 November 2019
Unprompted review
Rated 1 out of 5 stars

Outrageous customer service!

Appalling. Customer service zero to none. I've purchased an online video and the jingler. After watching the video, which was £9 and only 45min long, it demonstrated 5 commands and over 5 min promoting his products(of course very relevant!), I emailed Mr Rawlinson some feedback. I was stunt what a professional response I received! Throughout Mr Rawlinson's email I was literally barked everything that I didn't do or didn't understand. Well, perhaps you shouldn't film educational video if you don't have the ability to get the message across. Frankly, I am shocked, no idea where all these 5 stars reviews come from but mind you they are all from 6 years ago. I was also informed that I am blocked, again very professional, so now I have to contact Citizen Advice Bureau for my consumer rights. After digging around on Google I have found some interesting information on some forum, which I was stupid enough not to before even getting involved with this individual. Please do your research first!

22 January 2018
Unprompted review
Rated 1 out of 5 stars

Duplicate purchase not refunded

I purchased a jingler, lead, DVD and whistle from this website online. The bells on the jingler came off within two weeks of purchasing this item. I tried emailing, ringing with no success. I have now realised I authorised the transaction twice but cannot get my money back. Mr Rawlinson advertises his phone numbers and email addresses on the website but doesn't respond. I have paid twice and am unable to get my money back. Buyers be ware.

6 November 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look