Dog & Field Reviews 

2,452
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 372 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and durability of the items, explaining that they are well-made and built to last through regular use. Buyers also highlight the fast delivery times, noting that purchases arrive very quickly and in secure packaging. Furthermore, consumers appreciate the responsive support team and the straightforward online ordering experience. However, some people mentioned issues with delivery services, such as receiving crushed boxes or experiencing unexpected shipping delays with external carriers. A few reviewers also noted occasional sizing discrepancies or missing items in their overall orders.

What people talk about most

Product

People report positive experiences with product, noting that items arrive quickly, are well packaged, and are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising fast dispatch times and... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with items that feel well made and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting prompt delivery, efficient... See more

Order

Customers had positive experiences with order processes, frequently highlighting the quick and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience with Dog & Field. I’ve recently bought the Trainer belt, Advanced Training Kit and as always, the quality of the products is excellent. Everything is really well made and fe... See more

Company replied

Rated 5 out of 5 stars

Ordered some dummy launcher blanks form Dog & Field when these arrived in the envelope the boxes were crunched so I had 200 loose blanks in an envelope !. After emailing D&F the photos I got a lovel... See more

Company replied

Rated 5 out of 5 stars

The slip lead is perfect - light, strong, flexible and just the right length for my biggish dog. The long training lead is similarly good quality and should be a great help. Nice website, fast deliv... See more

Company replied

Rated 5 out of 5 stars

Great shopping experience. Website very user friendly. Easy to order and product was despatched the same day and delivered next day. I have used Dog and Field previously and will continue to do so. No... See more

Company replied



Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

Manufacturer and Supplier of Specialist Gundog Training Equipment and Working Dog Food. Providing Quality and Expertise at Competitive Prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,452)

374 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, amended order last minute as done an order wrong. Quick prompt response! Thank you!

31 August 2026
Dog & Field logo

Reply from Dog & Field

Thank you for sharing your positive feedback with us.
Rebecca

Rated 4 out of 5 stars

Products really good quality

Products really good quality - bought a couple of leads and a training dummy, all really good. Super rapid dispatch too, which was well communicated but let down by Royal Mail who took longer to deliver than they should have (absolutely not D&F’s fault I’d add). Will definitely use D&F again.

30 August 2026
Dog & Field logo

Reply from Dog & Field

Thank you for your feedback and your patience whilst experiencing a delay with Royal Mail. This is something we always try to avoid happening, but on this occasion it was out of our hands. Thank you for your understanding and custom, it is most appreciated.
Rebecca

Rated 5 out of 5 stars

Ordering is quick and easy

Ordering is quick and easy, with prompt confirmation of ordering and dispatch.

31 August 2026
Dog & Field logo

Reply from Dog & Field

Thank you for sharing your positive feedback with us.
Rebecca

Rated 2 out of 5 stars

Change your delivery company 👎

Great company.great products
Unfortunately they use royal mail to deliver.(Enough said)😞

28 August 2026
Dog & Field logo

Reply from Dog & Field

I sincerely apologise for the experience you've had regarding the delay with Royal Mail delivering your parcel, due to the bank holiday. Your feedback is important to us, and I am committed to addressing your concerns by raising this with my account manager at Royal Mail. It is my goal to provide the highest standard of service to our customers and would like to thank you for your patience.
Rebecca

Rated 5 out of 5 stars

Dog food arrived promptly

Dog food arrived promptly. Thank you

25 August 2026
Dog & Field logo

Reply from Dog & Field

Thank you for your feedback. Punctuality and efficiency of our deliveries are essential to us, and I am delighted to learn that you were satisfied.
Rebecca

Rated 5 out of 5 stars

Delivered very quickly

Delivered very quickly and a quality product.
Teal slip lead looks great on my labrador and feels soft, yet strong!
Very pleased, thanks.

25 August 2026
Dog & Field logo

Reply from Dog & Field

Thank you for sharing your positive experience and feedback with us.
Rebecca

Rated 5 out of 5 stars

Very good delivery

Very good delivery, I found my item on the website straight away. Ordered a slip lead. The new lead is great, comfortable for my dog, easy to adjust and the right length.

25 August 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to leave us a 5 star review, it is most appreciated.
Rebecca

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. My initial order for a Rabbit Fur Ball failed due to a payment problem but my Rewards were still debited. Contacted CS by phone and paid for order over the phone with Rewards reinstated. Well pleased!

25 August 2026
Dog & Field logo

Reply from Dog & Field

I sincerely thank you for your valuable feedback. Your satisfaction is our priority, and I am delighted to know that our customer service was able to meet your expectations.
Rebecca

Rated 5 out of 5 stars

I always enjoy the experience…

I always enjoy the experience of scrolling through the site and discovering something new. Any and all products I’ve bought from Dog & Field have always been of high-quality material, that does last! I recently indulged in getting the Handler hoodie and it’s the best thing on a cold morning. I’ve never had so many people ask me where i got the hoodie from. A brand that will definitely continue to keep custom.

29 July 2026
Dog & Field logo

Reply from Dog & Field

Thank you for sharing your positive experience with us. We value your feedback and are committed to maintaining this standard of excellence.
Rebecca

Rated 5 out of 5 stars

Great service & great value

Very quick delivery, good tough dummy that's standing up well to 'accidental' attempts to chew it and the training treats are apparently very tasty. The treats are in a small bag but that's because there's no air filling the bag. There's loads in the bag so they're very good value

26 July 2026
Dog & Field logo

Reply from Dog & Field

Your 5 star review is important to us, thank you for sharing your feedback.
Rebecca

Rated 5 out of 5 stars

Reliable company.

Having dealt with this company previously I knew they were reliable and very efficient.

26 July 2026
Dog & Field logo

Reply from Dog & Field

Thank you for sharing your positive experience with us. We value your feedback and are committed to maintaining this standard of excellence.
Rebecca

Rated 5 out of 5 stars

Excellent dog food

Ordering online couldn’t be easier and delivery is usually within two days. My dog can be a bit fussy with his food and I have had to change what he is eating after a couple of months but he absolutely loves the food and I like that you can change the flavour every month. Its a great product with great service.

28 July 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to share your feedback. I am delighted to hear about your positive experience.
Rebecca

Rated 5 out of 5 stars

Excellent service

Every thing was as I’ve come to expect from Dog and field excellent service

26 July 2026
Dog & Field logo

Reply from Dog & Field

Thank you for sharing your wonderful feedback.
Rebecca

Rated 5 out of 5 stars

Great products

Great products, ordering easy from website. delivered on time & undamaged.

5 August 2026
Dog & Field logo

Reply from Dog & Field

Thank you for your 5 star review, it is most appreciated.
Rebecca

Rated 5 out of 5 stars

Excellent Quality

My order arrived in just 3–4 days, and the product quality is fantastic. It’s exactly what I expected. Really pleased with this purchase!

5 August 2026
Dog & Field logo

Reply from Dog & Field

Thank you for sharing your positive experience with us. We value your feedback and are committed to maintaining this standard of excellence.
Rebecca

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look