Only given 4 fist plant arrived well packed and in good condition. Second plant was supposed to be honeysuckle and a sunflower was sent. Plant was not in great condition and box bashed.Evri -usual poo... See more
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About Dobies
Written by the company
Welcome to the official TrustPilot profile for Dobies
Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.
We are friends with, but not to be confused with Dobbies Garden Centre.
Our carefully selected range ensures that every gardener can find what they need to help their gardens thrive. From vegetable and herb seeds to fruit, flower plants and gardening equipment, we’ve got you covered.
Shop on our website today Our Latest Offers
Vegetable Seeds
Vegetable Plants
Soft Fruit
Seed Potatoes
Garlic Bulbs
Onions & Shallots
Flower Plants
Flower Seeds
Flower Bulbs
Join Our Gardening Club
Contact info
Long Road, TQ4 7SX, Paignton, United Kingdom
- 0333 240 5933
- info@dobies.co.uk
- www.dobies.co.uk
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Closed my account
I am so fed up with misleading delivery dates and quality of plants being sent out . Packaging not sufficient to cope with delays in postage services . I have closed my account.
Arrived quickly and as described
Not the best plants that I've received…
Not the best plants that I've received one plant had come out of the plastic container and very dry planted into pots I think it might survive
Order delayed twice…
The items I ordered have been delayed twice and now its not appropriate to receive them so late hence one star. Would have been better to show items out of stock on website. Refund requested.
Took 5 days for seeds to arrive
Took 5 days for seeds to arrive. This was my very first order. phoned on 4th day incase lost as order said dispatched within 24 hrs. Customer service woman was rude and basically they will be there when there. Won't be ordering anything again
The mirror has still not arrived yet I…
The mirror has still not arrived yet I am being asked repeatedly for reviews.
Plants still not arrived after two weeks
I ordered plants on 3 July and it’s now the 17th and still no delivery or updates on such. Emailed company about it and no reply. Super poor
Such a simple process
Such a simple process. Select the items i wanted to order on the app and pay for them. Job done! Delivery was super efficient too.
Only given 4 fist plant arrived well…
Only given 4 fist plant arrived well packed and in good condition. Second plant was supposed to be honeysuckle and a sunflower was sent. Plant was not in great condition and box bashed.Evri -usual poor service. Customer service were excellent in sorting error and dispatched another honeysuckle unfortunately delivery is delayed Evri again so not expecting a very healthy plant in this weather when it finally arrives
Great customer service
Pleased to be able to order some tomato seeds for next year at a special price. When an item was missing from my order, customer service was helpful and promptly sent the missing seeds.
Bought some plants only to find out…
Bought some plants only to find out after purchase they don't come until who knows when, tried to follow up but you can't get in touch anywhere. Will never buy from them online again. Still no plants and zero way to find any updates or ask for a refund.
Very disappointed all plants broken as…
Very disappointed all plants broken as not secured in box. Dry as bone and pot bound what little soil that we was in the pots just dust at the bottom of the box. If using evri you need to ensure packed more securely as had obviously been upside down on more than one occasion. I am hoping they will survive but don't hold out much hope. Date shows packed 10th but not received till 15th so would recommend being packed with some sort of moisture retentive material
Disappointed in the quality of the plant
Unimpressed with the size and condition of the Heucherella I have just received. I expected a much healthier plant for £17.99
Quick service and well packed
Plants arrived promptly
Plants arrived promptly in secure packaging. Despite the extreme heat they were in good condition, thank you.
GrSo far so goodeat range of seeds at very…
Great range of seeds at very competetive prices. Speedy delivery - hope they all germinate sucessfully.
a quick service and the plants are in…
a quick service and the plants are in excellent order
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