Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... See more
Company replied
Location
Switch locationHuntingtower Park, Crieff Road, PH1 3JJ Perth, GB
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See what reviewers are saying
Good experience .Restaurant much better staffed .Everyone very friendly and helpful .Also decided at home I wanted 4 garden chairs and could not get them on line without buying a table , so sent messa... See more
Went to the centre in Perth, the cafe is in a disgusting state tables and floor strewn with detritus. Cutlery? Good luck the prices are insane the cakes are now bought in and £4 a slice of cake? Sandw... See more
Company replied
On purchasing a pressure sprayer I discovered on reaching home the nozzle was missing. I returned this - a round journey of some 25 miles . I was given a refund but no compensation for the time and tr... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Huntingtower Park, Crieff Road, PH1 3JJ, Perth, United Kingdom
2.8
Average
297 reviews
Hasn’t replied to negative reviews
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Restaurant visit
Enjoyed my birthday treat of two free coffees and scones, which you get for being a member.
26 January 2024
What has happened to the coffee?
We go to Dobbies about once per month for a coffee and for a look round.
A few months ago we noticed that the coffee tasted different from usual and it has not improved in the following months. We think that it is now weak and watery with no "head" on the cappuccino.
Consequently we can no longer give you 5 stars
18 January 2024
Speedy service
22 January 2024
Perth store toilets
Perth store - went for food. Toilets need a good regular clean and would benefit from a total refurbish. Not in the same class as your other stores.
20 January 2024
Reply from Dobbies Garden Centres - Perth
Hi,
Thanks for your rating and review.
I'm sorry that you didn't enjoy your recent visit to our Perth store and that the toilet cleanliness standards were unacceptable.
I'll share this feedback with the store so that they can address immediately.
Team Dobbies
We enjoy going to Dobbies
We enjoy going to Dobbies. It’s an attractive store to visit and have lunch in.
11 January 2024
Exceptionally poor restaurant…
Exceptionally poor restaurant facilities, looked like low staff numbers which subsequently led to poor choice of food
19 December 2023
Reply from Dobbies Garden Centres - Perth
Hi Jim,
Thanks for leaving your feedback.
I am sorry to hear of your disappointment on your recent visit to the Perth restaurant.
I have passed the points that you have raised to the management team so they can look into this situation for the future.
Best wishes
Karen
Slow Slow service for breakfast
Slow Slow service for breakfast. Eggs way overcooked. Rest dried out.
Toilets absolutely disgusting. Hordes of football supporters using them then leaving.
Never ever again.
3 December 2023
Unprompted review
Reply from Dobbies Garden Centres - Perth
Hi David,
Thanks for your review.
I'm sorry that you experienced a slow service and poor food quality at our Perth restaurant.
Your feedback is very important to us and I'll make sure I share with the team.
I hope that should you give us another chance you will see improvements.
Team Dobbies
A good choice of plants
A good choice of plants at reasonable prices. We enjoyed a coffee and scone in the nice big restaurant with plenty seating. We are regular visitors to Perth Dobbies and enjoy the relaxed atmosphere
14 November 2023
Pleasant visit
Nice store & well maintained. Don’t think the supermarket in store is a good idea.
28 October 2023
Visited Perth Dobbies for lunch today…
Visited Perth Dobbies for lunch today and were very disappointed. Both decided on a portion of chips and a roll to make a chip butty. Chips were lukewarm and by time we were halfway through eating them they were cold. Rolls were cheap and nasty and cost £2.29 for each plain roll. Cannot believe they have the cheek to charge that amount for 1 plain roll!!! I'll be cancelling my Dobbies card when it's due for renewal as I cannot think of any justification for this kind of markup in price. Receipt shows as bread and butter as they don't have a button on till for plain rolls. plain rolls.
4 November 2023
Unprompted review
Reply from Dobbies Garden Centres - Perth
Hi Helen,
Thanks for your review of our Perth restaurant.
I'm sorry for your disappointing experience. Your feedback on the quality and temperature of the food is valued. I understand your concern about the pricing and assure you that we'll share your comments the management team.
I hope that you reconsider to renew your membership and visit us again as we would welcome the chance to make amends. Thank you for bringing this to our attention.
Thanks again
Team Dobbies
Very good choice of goods
Very good choice of goods. Nice restaurant. Everything in one place.
6 October 2023
Food
Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when I returned for a further item that food wasn’t very hot but I didn’t get much response, shrugging his shoulders. Obviously hot lamps insufficient along with cold plates. Not very happy
16 October 2023
Unprompted review
Reply from Dobbies Garden Centres - Perth
Hi Gordon,
Thanks for sharing your feedback.
I'm sorry that your food was lukewarm and that this was not resolved for you whilst in the restaurant.
I'll make the restaurant team aware of this situation and hope that your next visit is more satisfying.
Thanks again,
Team Dobbies
Bit of everything.
Good selection of plants so got what I needed and also spotted a plant pot I liked. Also had a look at gifts gor xmas.
9 October 2023
Suits my needs but why do I get so many…
Suits my needs but why do I get so many surveys?
9 October 2023
Helpful young man on pet food.
Helpful young man on pet food.
Reasonable price for dog biscuit.
6 October 2023
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