Dobbies Garden Centres - Andover Reviews 265

I am here a Dobbies,
we joined the que got our tea and sat down waiting on the food order 45 mins have passed and still no food.
should of read previous reviews.

I bought Bramblecrest rattan garden furniture from Dobbies, for over £1600, which subsequently started breaking down after very light usage. Following customer service enquiries with Dobbies and Bramblecrest, they were entirely unhelpful and refused to do anything about the broken furniture, even though it was under a 3 year guarantee. Absolutely useless, total lack of customer service, and would NOT recommend buying any expensive furniture from them OR Bramblecrest. Totally not fit for purpose and guarantee is about as much use as a chocolate teapot so don’t rely on it.

Do not recommend. Spend your money elsewhere.

We arrived just before 11.30 for coffee and pastries. Whilst joining the queue we spotted croissants for sale and determined to have some. Despite a very small queue it was very slow and by the time I was served I was told that some magic time border had been crossed and due to a head office dictat I could no longer be sold croissants! To be fair the member of staff agreed it made no sense but was bound by the senseless ruling. After an appeal to a manager with common sense we were allowed croissants which were retrieved from under the counter. The coffee and food was actually very nice but why did I have to fight for it? Get a grip Dobbies Head Office. Incidentally, during the debate a long queue of frustrated customers formed who all agreed with my position.

I was a guest of friends who had made an Afternoon Tea Reservation. On arrival, no table was allocated or laid up for this 50th Wedding Anniversary celebration. No serviettes were supplied and I had to ask twice for them. They were eventually handed to me all scrunched up like you would take tissues out of a box. A very disappointing experience but the food was very nice.

Was able to get runner bean plants as I've had a problem with seed germination this year

Customer service as always excellent

Fantastic staff, so helpful & knowledgable - special thank you to the young lad who helped me lift my topsoil into the car!

Very polite staff. Restaurant clean and staff friendly

Excellent visit, well laid out plants and a good variety and reasonably priced. Very clean, and helpful staff.

Pleasant staff always helpful

Really helpful till staff when there was a problem with my Dobbies bonus card

I was able to buy exactly what I needed, at an acceptable price. Thank you!

The staff are always friendly and helpful.

We arrived n it was lovely to see all the pots with flowers n greenery felt so welcome. The whole shop was well everything was displayed so lovely I bought a yellow orchid
We went to the cafe we had a cappuccino and a tea the cakes were out of this world n not expensive
The cafe was very clean

Every member of staff is very friendly and helpful. Everyone always goes the extra mile in Dobbies. Much appreciated, thank you.

Staff were knowledgeable and very helpful.

Lovely place.
Sell a good variety of plants.
All very tidy.
Got always the help I needed.
A pleasure to shop in this place.

It Is a pleasant experience when you visit the store.

Just came for look around, always enjoy a visit.