purchased hi vis jacket on 30/06/25 its 19/08/25 stitching on zip already coming apart cheap rubbish my last jacket lasted 2 years cant return if worn
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We would give DNC Direct 10 stars if we could, their Customer Service is impeccable, their website is excellent and products are high quality. Very, very highly recommended. Wish more companies were l... See more
Excellent company to buy work boots from. Got them for a cheaper price and posted out immediately! Asked them to resend the invoice today (I accidentally deleted it) and they did it straight away. I l... See more
Online purchase, using paypal, took about 3 mins to choose and pay for my order, and the items arrived the next day with a follow up email from Nick thanking me and offering any assistance i might nee... See more
Company details
Written by the company
DNC Workwear has been making workwear for 20 years. We have sold millions of garments and we have tens of millions of dollars worth of stock in our Sydney warehouse sending stock all over the world.
Contact info
4.4
Excellent
281 reviews
No recent history of asking for reviews
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Haven’t received my order
Haven’t received my order. I find it unprofessional that you want me to rate your service when it’s not existent. Ordered 6 weeks ago…
2 April 2022
Items ordered came very quick and…
Items ordered came very quick and return's l had was easy and prompt. Quick turn around times was great.
16 March 2022
Great Service
Have ordered a couple of times & both times order was easily placed & delivered within three/four days. Great service.
12 March 2022
Such a professional online service
Such a professional online service. My workwear arrived well within the expected time. Couldn't be happier.
8 March 2022
fast efficent and accurate
28 February 2022
hi via work shirt
I ordered this online. I received an email explaining the delay in back orders and was given the option to wait or cancel the order.
I canceled the order. I received confirmation of the cancellation 2 weeks after I received the shirt in the mail?
The customer service was good, the quick email and response times was appreciated. The website was easy to navigate.
The 2XL is quiet big. It fits me everywhere but the arms (I’m 6’3 medium build) it’s a good length, the arms are just very wide. It’s seems quality is good, I’ve only worn it once and am yet to put it through the wash.
24 February 2022
Good service with good quality product
21 January 2022
Good product fits well .size and…
Good product fits well .size and description was good
8 January 2022
Good service great product
6 January 2022
I waited the Ten days as quoted for my…
I waited the Ten days as quoted for my shirts to arrive, when they didn’t I contacted DNC and was told that they where still four weeks away( backorder). Disappointing that I was not notified. Then I was told that a larger size was on hand and that these could be dispatched and make my deadline which never happened. Now I have had to start a new position as a firebombing pilot with out the correct attire. I still haven’t received my incorrectly sized shirts. I will never shop here again I am not used to such poor service.
Matthew Mckean
5 January 2022
Very accommodating and fast shipment.
4 January 2022
Ordered the 6th of Dec and still…
Ordered the 6th of Dec and still haven’t received it
31 December 2021
Very happy
I was very pleased with the service. I inadvertently ordered the wrong blouses , my email was promptly answered and i was given a full refund and able to then order the correct ones, which were delivered very quickly.
11 December 2021
Reply from Dncdirect
Hi Julie, I’m really glad the team could help out but you have left a 1 star review. Would you be able to adjust this? 5 is good, 1 is bad! 😀
Exceptional service
22 November 2021
I bought the clothes two weeks ago and…
I bought the clothes two weeks ago and I haven’t received it.
24 September 2021
Never delivered
I bought a uniform to work on 05/09/2021 and today it's 22/09/2021, I still haven't received my purchase , I sent several messages and email nobody returns me and they don't send a tracking code, very disappointed
22 September 2021
Reply from Dncdirect
Hi Renata,
Thanks for your note. Apologies for the delay in getting your items to you. Your items were posted on the 8th September via Fastway/Aramex under tracking number IZ0030304285. I have tried to chase this with Aramex however they are experiencing an overwhelming number of deliveries in and out of Sydney so our customers have been experiencing delays. I have raised this with them as your tracking number is not working either.
I will respond to you as soon as possible and many apologies for the delay.
Nick
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