I placed an order for a game key (Solasta). 24hrs later, the order had still not gone through. I received an email cancelling the order. Here is the text of the email: "We would like... See more
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See what reviewers are saying
Bought a game in 2019 (activation code on Steam). Then suddenly got a message from Steam in 2022 saying the game had been removed from my inventory. When I contacted Steam support they said the activa... See more
Very good experience buying here. Quick delivery and everything. I have had a couple issues which have been sorted out quickly and even better than I expected and wouldn't think twice before coming ba... See more
Company replied
i bought a key. after 5 hours of "waiting up to 30minutes for your first order" i havent got my key. order needs to be "verified by the team". i asked them to cancel, and besides being supposedly 2... See more
Company details
Written by the company
support@dlgamer.com
Contact info
94100, Saint maur
- support@dlgamer.com
- www.dlgamer.com
3.3
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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my game did not get delivered
my game did not get delivered and had to ask for a refund. the refund process is still going on right now. they are quick to respond though.
20 October 2022
Fast and cheap
12 October 2022
Fast and easy
Easy to find what I was looking for.
Good price for the item.
Easy checkout and fast delivery.
8 October 2022
The best!!
My first purchase on this service, so far I like everything, great people in the support service, helped me figure everything out
29 September 2022
Unprompted review
Takes 1-2 days to process an order
The purchase on DLGAMER requires a manual validation by their human employee, which means it can take several hours, or even a day or two, to go through (especially on a weekend). In my case, it took a day to process and even then it was cancelled, because when they finally asked me to confirm my paypal email, it took me more than 5 minutes. Buy elsewhere. This service doesn't belong into this century. The only good thing I can tell about DLGAMER is that it's probably not an intentional scam.
18 September 2022
Unprompted review
Reply from DLGAMER
Dear customer,
We are sorry to hear about your experience. Your complaints have been noted and we are already investigating the issue. We are commited to improving our automated systems to prevent the false flagging of legitimate orders.
We apologize for the inconvenience.
DLGamer Staff
Got game..ez
7 September 2022
Feeling scammed
I bought Tekken 7, payment went through, validation went through and after less than 3 minutes my order was "completed" but sadly there's no cdkey to be found. On the product page I can see the game, I can see the invoice and instructions on how to activate the game on steam but there no key anywhere on that page. I sent message to support but after a couple of hours there's still no response. If tomorrow I get an answer for them I will update this review.
Edit. I got a response from DLGamer, the order appears to be refunded, they say there was a problem with their supplier, they were out of stock but now the item is in stock again. I could try again if I wanted... I did and got the same situation. Payment went through, no key. Now I really feel scammed but I guess is on me now (Fool me once, shame on you. Fool me twice shame on me)
28 August 2022
Unprompted review
Reply from DLGAMER
Dear customer,
We are very sorry to hear you experienced the same issue twice. Your order has been refunded and some credit has been issued to your account, as compensation.
Apologies for any frustration this might have caused.
DLGamer Staff
Everything worked as advertised.
Everything worked as advertised.
Received the steam code for the game right away at the best price.
Satisfied!
28 August 2022
Could of made it a bit easier then it…
Could of made it a bit easier then it was but overall good service.
26 August 2022
Great customer service
I made a wrong purchase and wrote to DLGAMER and within hours my money was back in my account. Kudos!
25 August 2022
My first experience
I found this website on isthereanydeal.com and decided to give it a chance and loved my first experience, was fast in all stages of the purchase. Would and will shop here again.
12 August 2022
Great customer service
Great customer service
Couldn’t fault them really helpful and quick response
22 July 2022
Great service at all times
I enjoy all the sales DL Gamer has and payments / purchases are done easy
18 July 2022
Fast and simple process
8 July 2022
Generally smooth experience
Managed to buy a game with no issues, all went well generally smoothly. Not sure why they need so many verifications, had to receive a code on both email and phone for the transaction to go ahead.
Instructions on how to redeem the code were helpful and code worked, as expected.
11 June 2022
Unprompted review
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