Everything about my experience was great. People were helpful, polite, efficient, kind - everything nice. I asked if possible for a delivery by January 8th and it arrived on about December 26th. My... See more
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See what reviewers are saying
This company has the best customer service of any online retailer I have ever ordered from. A custom order got hung up by USPS (tracking status just stopped and never progressed). I reached out to D... See more
I've ordered custom socks from here twice now and will likely use them again. Unlike some other companies offering similar things, these socks are actually comfortable, durable, normal fitting real so... See more
Socks arrived a scheduled. They are terrific. They were a surprise gift for our son who took the beautiful photograph of 2 colorful birds.He had given us a large copy of this on canvas so this was a... See more
Company details
Information provided by various external sources
The Custom Sock Company
Contact info
32310, Tallahassee, United States
- support@divvyupsocks.com
- www.divvyupsocks.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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I LOVE LOVE LOVE the socks
I LOVE LOVE LOVE the socks. I bought them as gifts and also received two pair as gifts. The colors and the photos are vibrant. The quality of the socks is excellent.
And just as outstanding as the socks is the customer service. Thank you, Aileen!
I will happily continue to be a loyal customer.
They look AMAZING
They look AMAZING! Super Fast Delivery and they did NOT disappoint, the Print looks Fantastic..!! I will definitely be ordering some more.!!!
Fantastic!
Oh my gosh - these blew my expectations! These are amazing and such good quality. I am definitely buying more. I am obsessed with these socks and they make such a great gift!
AMAZING product and customer service
After placing my order I was notified that there may be a shipping delay. I reached back out to Divvyupsocks and told them that I had a need to receive them prior to the expected date, as they were a gift for a grad party. They immediately created a new order and fulfilled it THAT DAY! I had the socks 2 days prior to the party and the recipient loved the wonderful product. I sing the praises of this company 100% and will definitely be a repeat customer.
AMAZING!!!!!!!
I truly don’t have the words these are the cutest socks I’ve ever seen 1000% exceeded my expectations. The picture of my granddaughter on the socks is perfect there is no doubt that’s what the picture is !! They are just amazing. If you are in need of a personalized gift this is it!!!!!! Love Love these!!!!
Awful delay and CS/Co-founder experience.
Placed an order early for a single item (birthday gift) so it would be enough time for it to be processed and arrive well within their 5-10 day window.
Gave it another week and reached out to their team to check on the status since I hadn't received any email updates.
Get a boilerplate message saying they would check as it's an an issue with USPS and will get a response in 24-48 hours.
Just got an email and they said it would be shipped AT THE END OF NEXT WEEK. But then says if I need it sooner I can give a date of when I want it. Well I want and needed it when you said or in your email. This says a lot about how they treat their customers with regurgitated and insincere responses. And they kept spelling my name incorrectly too. There's no care or consideration. Will never order from them again and do NOT recommend.
Update 2:
They did fully refund my order, but still could not ship the item out on time. Super disappointed as this was a birthday gift with a picture of our dog who had passed away last month.
Plus the insulting explanation from the co-Founder was even worse.
Jason, the co-founder, emailed me back and tried to tell me that I confused him and his CS person "Jaysonn”. Not only was that insulting, but then proceeded to tell me that FedEx Overnight couldn't ship something until next week. I use Fedex often and know that if the socks were ready today, they can ship it out before end of day and it would arrive tomorrow.
I’ve worked in CS before and understand this can be difficult to communicate, especially when they're working hard and dealing with irate customers and it’s another department that dropped the ball or something. If things just feel through the cracks and they hadn’t even started on making the socks, that would have been so much better than to read through the gaslighting copy and pasted between templated responses.
I see the attempt of having someone at the top respond to you to show they care at all levels, but this just fell so flat and did the opposite. Avoiding this company at all costs, but you know they don’t care by the way this was all handled.
Update 1: Shortly after I wrote this review, I received a message from the CS person I've been interacting with. Now they say they can FedEx overnight ship it not USPS, only for it to arrive on Tuesday and not sooner because of the federal holiday. I placed this order early enough knowing there was a holiday coming up. If they can overnight it, why not just do it now? At least if there's a delay with the order because it's not ready yet, just say it, don't come up with other bs. To make it worse, I also got an email from their "co-founder Jason" who promised it would arrive before the Father's Day Holiday, which I didn't need it for that and he just said the same things and asked the same questions the CS person asked me in their initial response. Again, no care or consideration for customers!

Reply from DivvyUp
Great gift idea!
I bought several pairs of these as small gifts for friends on Christmas Eve. The socks were easy to order and to upload the photos, and it was fun to choose the different colors. They looked great when they arrived! I only wished I could have used multiple images of different pets without it increasing the cost so much.
Great quality, amazing gift idea!
Socks turned out great, just as expected and the recipient loved them. Quality was great and shipping was fast and accurate. Would order from Divvy Up again for sure!
I ordered socks for my Dad with his…
I ordered socks for my Dad with his dog's face on them. The socks are high quality, soft, comfortable, and the picture is perfect. He loves them!
Highly recommend - easy to use website ordering, fast and accurate shipping.
Great item
The website was very easy to use. The shipping came exactly as expected. The socks were great quality. My husband loved the socks with our kid's drawings on them for his Christmas gift. Our whole extended family was really impressed with them and thought it was such a unique gift idea.
I have been ordering from divvyup every…
I have been ordering from divvyup every holiday for over a year! Every pair has been exactly what I wanted! I’ve only had one issue with a pair being lost in the mail, but they sent me a new pair right away! Can’t wait to continue buying socks from them!
Quality custom socks, always a hit!
I've ordered custom socks from here twice now and will likely use them again. Unlike some other companies offering similar things, these socks are actually comfortable, durable, normal fitting real socks and the image turns out great. Such a fun gift! A little pricey but the quality is worth it.
A great gift
I got my husband socks with one of my daughters drawings. They came quickly and he loves them.
Cute, fun gift that is also a great product! You'll love them!
I bought "Girl Dad" socks for my son-in-law for Christmas with my grandbaby's darling headshot. What great socks and what a cute, fun gift that everyone enjoyed watching him open and wear. Great product, great company with on-time delivery. Highly recommend.
Love these!
These socks are beautiful, well made, and arrived quickly even during the holiday season.
Fantastic!!
This was my second time ordering socks from DivvyUp. The first had our dog’s face and now the children of the family. I was worried that my picture didn’t *exactly* match their recommendations (because…infants) but they did a great job! These socks look as good as the first pairs I ordered, and I’m sure will hold up just as well! Highly recommend!
New Favorite Sock
Great quality sock. My husband LOVES them. They are his new favorite sock. He wears them as soon as they come out of the wash. Got them as a stocking stuffer for Christmas. The family thought they were awesome. Will be purchasing more in the future.
Perfect gift!
They were perfect. They were exactly what I expected. The quality was good, the pics were clear and they launder well. My son was over the moon on Christmas morning.
Great shopping experience
Right on time, artists took the anxiety right away from us because it looked better than we'd expected! Comfy socks too.
Best Partner Gift Possible
Absolutely loved the look on my partner's face when he saw the socks with our daughter's face on them. They're a prized possession of his now!
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