Extremely helpful staff. Answered all my questions without any drama or any greed like some high street solicitors’ shops that I came across. Very honest and helpful people whose help I received to ge... See more
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Divorce-Online is the UK’s original online divorce service, founded in 1999 and operated by Online Legal Services Limited. For over 25 years, we have helped more than 200,000 people across England and Wales obtain a quick, affordable divorce without paying traditional solicitor hourly rates.
Low-cost divorce. Fixed fees. No surprises.
Clear upfront pricing with no hourly charges, no hidden extras, and no unexpected bills.
Divorce-Online specialises in fixed-fee online divorce services designed for straightforward, uncontested cases. Our model keeps costs low, so clients can access a cheap divorce in the UK — done properly and professionally.
Our secure digital systems help clients manage their case online, making the process efficient and easy to follow. While court timelines are outside anyone’s control, we ensure applications are prepared accurately and submitted promptly to avoid unnecessary delays.
Since launching in 1999, Divorce-Online has become one of the UK’s longest-running and most recognised online divorce brands. We combine specialist experience, transparent pricing and dedicated support to help clients move forward with confidence.
If you’re looking for a quick, low-cost divorce handled professionally, Divorce-Online provides a proven and trusted solution.
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Unit 3 The Meads Business Centre, Ashworth Road, SN5 7YJ, Swindon, United Kingdom
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Always replied quickly to my enquiries and dealt with things efficiently.

Reply from Divorce-Online
It’s important to give reviews not only when things goes wrong, but also when they’re go right. I had a great experience with full support during a process that can be unpleasant, received quick reply by emails or phone when needed, and the process went exactly by the timeline given. Great to have a service with that level of respond and dignity. Thank you.

Reply from Divorce-Online
Very helpful with any questions I had & when above & beyond to make sure it goes as easy as possible

Reply from Divorce-Online

Reply from Divorce-Online
All team members of Divorce Online were helpful and supportive in my divorce case. I did not have to wait long for an answer over the phone. If there was a score rating I would rate Divorce Online 9 out of 10 for prompt, efficient and supportive service.

Reply from Divorce-Online
My experience today, 9 June 2026, with the advisor on the phone was very disappointing.
I called to chase an update regarding the Consent Order application submitted by my ex-husband. The advisor was not helpful and did not provide any meaningful update on the progress of the case or explain what actions had been taken. Instead, I was simply told that my ex-husband needed to contact the pension company to obtain approval.
When I relayed this information to my ex-husband, he informed me that the pension company had already been contacted and that they were currently waiting for a response. This raises the question of why I was not given this information during my call in the first place.
I found the advisor to be arrogant, abrupt, and dismissive. He showed little interest in assisting me or providing clear and accurate information about the status of the application. Overall, the level of customer service I received was poor and left me feeling frustrated and unsupported.

Reply from Divorce-Online
Brilliant service. Very easy process from start to finish. Thank you guys

Reply from Divorce-Online
Found the service really good. There was always an option to talk to someone, I found emails after the initial conversation ample. I always got updates and things explained to me.

Reply from Divorce-Online
Absolutely fantastic service. Kept me in the loop every step of the way up until the Final order was successfully completed. Every interaction with members of staff throughout the process was great. They are friendly attentive and very informative. I would 10000% recommend this company if you are about to embark on a divorce.

Reply from Divorce-Online
Everything was straight forward, and they did all the work. Only thing I couldn't stand is how long these courts take to do their job there was always some long waiting period in between each stage. But great job by legal team

Reply from Divorce-Online
Divorce -Online has been such an amazing help during my divorce. Thank you for making it as easy as it could be by organising and sending all the paperwork - showing where I needed to sign and then sending the documents off to the courts - plus keeping me informed at all times. From beginning to end it took around 9mths
When I wasn’t sure of something I would email my case manager who was Stuart May and he was always quick to reply whether email or phone call , and could answer my queries always - so please do mention to him how helpful he was.
Divorce is a sad time as an ending to what you hope it going to be a forever partnership. But sometimes it breaks up due to no fault of our own and to have your company help guide you at one of most stressful periods of an adults life is amazing and the overall cost is very low for all the hard work and support that Divorce -Online give. Many thanks 🌟🌟🌟🌟🌟

Reply from Divorce-Online
Hello. This was a good service and lots of help with explaining at the end of the phone or email if I didn’t understand anything. Thank you Stuart May also gave me loads of help. Thank you for being so patient.

Reply from Divorce-Online
I was quite apprehensive about getting divorced especially as my ex lives in a different country. Divorce Online made everything incredibly simple, smooth, and anxiety-free for me. Everyone I had contact with was kind, straightforward, and very helpful. Especially Stuart May, who always sent me exactly the information I needed to understand the process and guide me through. This service is frankly phenomenal and I highly recommend it to anyone who qualifies and is in need of a hassle-free divorce.

Reply from Divorce-Online
Always happy to help and so professional fast service and stress free

Reply from Divorce-Online
Very positive overall experience and would 100% recommend. Did feel the key stage timings could have been clearer on occasion

Reply from Divorce-Online
Efficient and extremely helpful and also very patient with no pressure applied, not the cheapest but you pay for what you get.
Hassle free and more than happy with the outcome.
Thank you

Reply from Divorce-Online
the process was smooth, efficient and bang on time. Once I commenced the process and studied the time line, I put a date in my diary of the earliest date the divorce would be concluded. it was completed on that date some 9 months later

Reply from Divorce-Online
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