While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Data Recovery Service

Information provided by various external sources

Providers of: Data Recovery, RAID Data Recovery, Computer Forensics, Mobile Phone Forensics, Certified Data Erasure for Enterprise Storage. ISO9001, and ISO 27001 ISO 14644. Est 1997


Contact info

3.3

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A faraday bag that works

I bought a Faraday bag from a reseller but tagged as Disklabs. It works. I put my phone in it (switched on) and I can’t ring it from another phone. There are a lot of fake ones. This works and I can fit my iPhone 11 with battery case in it.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

What a miserable company.

Rang for a quote on a damaged disk. They might have certification for excellence in data recovery but customer service was rude, abrupt and unhelpful. Good news travels fast but bad news travels faster. I’ll be sure to tell all of my business contacts. Thanks for nothing.

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic, fast service!

Disklabs were able to provide a rapid speed recovery process for a very mission critical and senstive hard drive. I was fully informed of the progress and the service was fantastic. Highly recommended and will use them again if I need recovery services.

30 August 2012
Unprompted review
Rated 5 out of 5 stars

All my data recovered, and quickly!

Excellent service. We had a dead SCSI drive which none of our systems would even see present.
Disk Labs not only recovered all the data in its original format, they did so quickly & at a very competitive price.

All round great service, thank you!

29 August 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Good, informative service. Could maybe do with more regular updates as the hard drive in question took a couple of weeks to recover. All data was recovered though and for a reasonable price I can't complain.

29 August 2012
Unprompted review
Rated 2 out of 5 stars

Limited data recovery with expensive and miss-leading price

Data recovered was minimal. Of around 1Tb of information only about 3.5Gb was recovered.
Pricing structure is good (i.e. one price for everything) but I was mislead at the beginning. Before I committed to the recovery I was assured that all I would pay was £399 and then delivery, at about £12. I triple checked this price before finally committing. When the bill came, the amount I thought I would be paying was minus the VAT, making the final price considerably more expensive. This was not made clear in the initial stages and would have been an important factor in my decision process, considering I am a private customer and can not reclaim the VAT back like a business can!!
Having said this, the service was swift and professionally done allowing me to return the hard drive under warranty.

27 August 2012
Unprompted review
Rated 5 out of 5 stars

Simply the best!

I am so happy with Disklabs! They restored all my Data! I could not put a value on their service. Everything they promised was done in a professional and timely fashion. I hope I never find myself in a position needing data recovery again...but if I did I would call Disklabs without hesitation.

24 August 2012
Unprompted review
Rated 5 out of 5 stars

super mega awesome friendly disk restore win epic I love them

Disklabs are great, they restored our hard drive full of music which was recorded by a friend who had died suddenly. We thought we had lost his music forever, but they restored all of it onto an external drive.
Disklabs are very reliable and friendly, the process was super easy and they explained everything every step of the way. If you use any other company, you are stupid and you smell and I will find you and give you a right telling off.

24 August 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look