Discount Watch Store Reviews 

494
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Shame I can't rate them 0 stars. Ordered watch, fine. Delivery time? fine. Watch quality? I wouldn't know. The watch arrived but didn't work, and by didn't work I mean completely dead (it was a digita... See more

Rated 1 out of 5 stars

Despite me previously inquiring if there was a 'Swiss Made text on the dial and as per website pictures I was sent a watch without 'Swiss Made' text on a dial. Typical 'mouse and cat' game where 1 ou... See more

Rated 2 out of 5 stars

They replied after placing order that the watch failed their inspection and no more available. They offered to try and find me another but shouldn't that be automatic to fulfill the order? Simple p... See more

Rated 1 out of 5 stars

Watch delivered and didn't work correctly so I could properly set correct time. They said it was working properly and if returned I would have to pay shipping. Further discussion made clear they wou... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop over 3000 styles of fine watches from over 50 name brands including Bulova, Casio, Citizen, Fossil, Hamilton, Invicta, Luminox, Michael Kors, Marc Jacobs, Orient, Seiko, Swiss Army, Timex, Victorinox, and many more. We also carry name brand handbags and sunglasses from brands such as Kate Spade, Michael Kors, and Ray-Ban.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

494 reviews

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No recent history of asking for reviews

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1.3

All reviews

(494)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shame I can't rate them 0 stars!!

Shame I can't rate them 0 stars. Ordered watch, fine. Delivery time? fine. Watch quality? I wouldn't know. The watch arrived but didn't work, and by didn't work I mean completely dead (it was a digital). After 4 emails with 0 replies I gave up trying. Absolutely disgusting. AVOID!!

28 August 2022
Unprompted review
Rated 5 out of 5 stars

Great store

Great store. Good prices. Had a watch problem they
took it back right away refunded me very quick.
Email support very good Michelle was very quick and
gave very good support. Ordered another watch they
price matched and sent it really nice watch wife loves it!!! Will be using them again great store!!

18 August 2021
Unprompted review
Rated 1 out of 5 stars

DiscountWatchStore CUSTOMERS you have been WARNED!

Despite me previously inquiring if there was a 'Swiss Made text on the dial and as per website pictures I was sent a watch without 'Swiss Made' text on a dial. Typical 'mouse and cat' game where 1 out of 10 customers won't sent the item back and here we got 10% increase in sales. Misleading advertisement and 'misinformed' customer service to say at least. Avoid at all cost.

6 November 2020
Unprompted review
Rated 1 out of 5 stars

Discount truth store

This despicable enterprise should be shuttered!!! Nothing but lies and deceit from the minute you place your order to the minute you realize you cannot get a refund, that you have in fact been HAD!!!!!!

15 August 2020
Unprompted review
Rated 1 out of 5 stars

Horrible

I ordered a G-Shock watch from DiscountShop through Walmart’s website. The estimated arrival date came and went and my watch still hadn’t shown up. I contacted my post office and they said the watch had been delivered. I then contacted my apartment office and they said there was absolutely no record of my watch being delivered. I proceeded to contact DiscountShop about the situation, and they told me there was nothing they could do. They refused to give me a refund or replacement. This happened back in June - I still don’t have the watch. That’s $107.80 I’ll never see again. Be careful with this company.

20 September 2018
Unprompted review
Rated 1 out of 5 stars

Bait and switch

I received an email from discount watch store advertising a price for a watch I wanted. When I clicked on the link I was sent to their website. Once there the price was close to $150.00 more then the email stated. I reached out to the company and was first told they would fix it and get back to me with a way to order it at the advertised price. I was then contacted by the company and told me the watch was not available. I explained that the watch was available at many other retailers. Discount watch store refused to honor their advertised price and offered me no other option.

5 December 2017
Unprompted review
Rated 1 out of 5 stars

Fake business, bad customer service, unprofessional, fake offeri

Fake system, bad customer service, manipulate the prices, their answer check terms and conditions!!

It is black Friday, they sent me coupon and offer for 97% off. I went to their website. I found a couple of nice prices watches for me and my wife. I was lucky enough to capture screenshot to share with my wife.

After I added the watches to the bag, I noticed the price much higher that I expected. I'm not person to review the order and their system doesn't do that. I smelled something fishy here, so I reviewed the order and I found almost duplicate the price of one of the watches.

I contacted them and hope they understand what is the situation and explain to me, but they said it a system glitch and the high is the right one. I'm working on this industry and I know when a mistake happened as a company like to have food business practices in the field. They have to honor the prices they offered to attract the client with. Their basic answer, it a system glitch and we are sorry we will not be able to honor the price published and you can reach the terms and conditions!!

Unprofessional, bad experience, discountwatchstore.com review, manipulate prices, fake, bad reply.

22 November 2017
Unprompted review
Rated 1 out of 5 stars

I learned my lesson

Watch delivered and didn't work correctly so I could properly set correct time.
They said it was working properly and if returned I would have to pay shipping. Further discussion made clear they would find a way not to refund my money.
I am out the purchase price and having a watch maker give me an estimate to repair.

18 February 2017
Unprompted review
Rated 5 out of 5 stars

fossil watch

discount pricing,fast shipping,quality brands.

what else is there to say?

8 June 2016
Unprompted review
Rated 2 out of 5 stars

Reorder discount was not applied

Hi Team,

Order no: 234458
earlier i have ordered one more order and u guys told that you cannot ship to the shipping address rather u ship to the billing address i was not expecting this hence im not satisfied with your service.

Thanks
Supraja

7 June 2016
Unprompted review

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