Shame I can't rate them 0 stars. Ordered watch, fine. Delivery time? fine. Watch quality? I wouldn't know. The watch arrived but didn't work, and by didn't work I mean completely dead (it was a digita... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Despite me previously inquiring if there was a 'Swiss Made text on the dial and as per website pictures I was sent a watch without 'Swiss Made' text on a dial. Typical 'mouse and cat' game where 1 ou... See more
They replied after placing order that the watch failed their inspection and no more available. They offered to try and find me another but shouldn't that be automatic to fulfill the order? Simple p... See more
Watch delivered and didn't work correctly so I could properly set correct time. They said it was working properly and if returned I would have to pay shipping. Further discussion made clear they wou... See more
Company details
Information provided by various external sources
Shop over 3000 styles of fine watches from over 50 name brands including Bulova, Casio, Citizen, Fossil, Hamilton, Invicta, Luminox, Michael Kors, Marc Jacobs, Orient, Seiko, Swiss Army, Timex, Victorinox, and many more. We also carry name brand handbags and sunglasses from brands such as Kate Spade, Michael Kors, and Ray-Ban.
Contact info
500 Bic Drive, Milford, CT
- 866-371-2330
- info@discountwatchstore.com
- www.discountwatchstore.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shame I can't rate them 0 stars!!
Shame I can't rate them 0 stars. Ordered watch, fine. Delivery time? fine. Watch quality? I wouldn't know. The watch arrived but didn't work, and by didn't work I mean completely dead (it was a digital). After 4 emails with 0 replies I gave up trying. Absolutely disgusting. AVOID!!
Great store
Great store. Good prices. Had a watch problem they
took it back right away refunded me very quick.
Email support very good Michelle was very quick and
gave very good support. Ordered another watch they
price matched and sent it really nice watch wife loves it!!! Will be using them again great store!!
DiscountWatchStore CUSTOMERS you have been WARNED!
Despite me previously inquiring if there was a 'Swiss Made text on the dial and as per website pictures I was sent a watch without 'Swiss Made' text on a dial. Typical 'mouse and cat' game where 1 out of 10 customers won't sent the item back and here we got 10% increase in sales. Misleading advertisement and 'misinformed' customer service to say at least. Avoid at all cost.
Discount truth store
This despicable enterprise should be shuttered!!! Nothing but lies and deceit from the minute you place your order to the minute you realize you cannot get a refund, that you have in fact been HAD!!!!!!
I would rank them lower and this is a…
I would rank them lower and this is a criminal enterprise who steals and cheats.
Horrible
I ordered a G-Shock watch from DiscountShop through Walmart’s website. The estimated arrival date came and went and my watch still hadn’t shown up. I contacted my post office and they said the watch had been delivered. I then contacted my apartment office and they said there was absolutely no record of my watch being delivered. I proceeded to contact DiscountShop about the situation, and they told me there was nothing they could do. They refused to give me a refund or replacement. This happened back in June - I still don’t have the watch. That’s $107.80 I’ll never see again. Be careful with this company.
Bait and switch
I received an email from discount watch store advertising a price for a watch I wanted. When I clicked on the link I was sent to their website. Once there the price was close to $150.00 more then the email stated. I reached out to the company and was first told they would fix it and get back to me with a way to order it at the advertised price. I was then contacted by the company and told me the watch was not available. I explained that the watch was available at many other retailers. Discount watch store refused to honor their advertised price and offered me no other option.
Fake business, bad customer service, unprofessional, fake offeri
Fake system, bad customer service, manipulate the prices, their answer check terms and conditions!!
It is black Friday, they sent me coupon and offer for 97% off. I went to their website. I found a couple of nice prices watches for me and my wife. I was lucky enough to capture screenshot to share with my wife.
After I added the watches to the bag, I noticed the price much higher that I expected. I'm not person to review the order and their system doesn't do that. I smelled something fishy here, so I reviewed the order and I found almost duplicate the price of one of the watches.
I contacted them and hope they understand what is the situation and explain to me, but they said it a system glitch and the high is the right one. I'm working on this industry and I know when a mistake happened as a company like to have food business practices in the field. They have to honor the prices they offered to attract the client with. Their basic answer, it a system glitch and we are sorry we will not be able to honor the price published and you can reach the terms and conditions!!
Unprofessional, bad experience, discountwatchstore.com review, manipulate prices, fake, bad reply.
Good quality watch although annoyed …
Good quality watch although annoyed about a slight box issue - resolved quick enough
I learned my lesson
Watch delivered and didn't work correctly so I could properly set correct time.
They said it was working properly and if returned I would have to pay shipping. Further discussion made clear they would find a way not to refund my money.
I am out the purchase price and having a watch maker give me an estimate to repair.
Excellent service. Great price for this quality and beautiful watch.
I'm greatly impressed with the service. Good prices, Amazing catalog and great watches.
super fast handling and speeeeeedy delivery!
very pleased with the gift of an Invicta watch for my hubby.
Discount Watch Store really delivers
The best experience ever, I plan on ordering again, I got the watch I ordered and I love it
Very slow shipping
Everything was good except it took five days to go one state over.
Tommy Hilfiger watch
I'm very satisfied with this purchase.Store send me with Swiss Post and I did not pay customs charges.
fossil watch
discount pricing,fast shipping,quality brands.
what else is there to say?
Reorder discount was not applied
Hi Team,
Order no: 234458
earlier i have ordered one more order and u guys told that you cannot ship to the shipping address rather u ship to the billing address i was not expecting this hence im not satisfied with your service.
Thanks
Supraja
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







