DiscountSupplements.ie - IRELAND Reviews 

758
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service, customer oriented and good prices for USA produced supplements. My order was missing an item and they contacted me right away, not only letting me know about possible delay but also... See more

Rated 5 out of 5 stars

Best prices out there, great bundle deals, plus they have a loyalty scheme on top of this. Always receive lots of free protein bars, whey, shakers etc. with my orders which is a nice touch. The... See more

Rated 5 out of 5 stars

Just a quick line to thank you for the prompt service & delivery - pleased you use DPD couriers because they always text the morning of delivery to let you know what time to expect delivery. My s... See more

Rated 5 out of 5 stars

website is so clear and easy to use, reward points system is great, they have the best prices ive seen out of any company, i live down the road from the retail shop and the owner/worker is so so helpf... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop

About DiscountSupplements.ie - IRELAND

Written by the company

Discount Supplements is a leading supplier of Sports Nutrition, Weight-loss Products & Bodybuilding Supplements Established in 2006.

We are based in Bray, Co. Wicklow, Ireland & Newry, Co. Down, Northern Ireland.

We offer a wide selection of products from many trusted and long-standing brands in the industry. Our main focuses are sports nutrition, health & wellbeing & weight loss support.

We pride ourselves on excellent customer service with an actively monitored email address & phone line. We aim to resolve any customer issues as quickly as possible with the best possible solution.

We offer free gifts with every order as a token of thanks to our valued and loyal customers that have been with us for many years.

We will always strive to offer excellent service and high-quality products. If you have any questions or need any help with ordering or product selection, don't hesitate to reach out to our support team over phone or email. We are always happy to help!

Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(758)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Company reputation is best defined by…

Company reputation is best defined by how they respond to when things went wrong. First instance, I had was not the best but understandable: the wrong label was applied to the wrong box resulting in the wrong shipment coming to me and mine going to someone else. It took nearly a week to resolve. Not exceptional.

What was exceptional was my most recent experience: I ordered product to my old address (my mistake). I wrote it off and took it on the chin. A couple weeks later, I got a call from a rep called Simon, who was exceptionally understanding of the situation and had informed me my order had been recovered. Subsequently, returned it to me the next day along with other goodies in a Christmas spirit.

An Exceptional and quality experience; special shout out to Simon.

18 November 2020
Unprompted review
Rated 1 out of 5 stars

Used to have great price on every brand…

Used to have great price on every brand but now there are at least 2 websites where you can buy all of the supplement they sell cheaper , i was looking to buy a product called FREAK SHOW which was the only product they had a better price on (31.99) but for no reason they increased the price to 37 euro....come on guys , im pretty sure this wont sell and its gonna sit on your shelf for year , good luck with the new prices

15 July 2020
Unprompted review
DiscountSupplements.ie - IRELAND logo

Reply from DiscountSupplements.ie - IRELAND

Sorry to hear this. The price increase was a system error, it has been reduced back down to €31.99.

Rated 5 out of 5 stars

highly recommend

I normally never give 5 star to anyone. But this is an exception. Same day dispatch my order. Replied customers email efficiently with great patience and manner. Got best deal of USN ALL IN ONE. expiry date is 2021 year. With samples. These guys r top notch and know how to keep customers. Will Not order from my protein. Bulk powders and H&B. U just got a new huge fan. Thanks for Simon and Ken.

16 December 2019
Unprompted review
Rated 5 out of 5 stars

Always great service

Always great service, good communication and many discounts trough out the year, been ordering with them for a while and be ordering again.

6 December 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, very prompt delivery and great customer service with competitive prices. Highly recommended.

3 May 2019
Unprompted review
Rated 1 out of 5 stars

Disappointing customer service

I made an order from Discount Supplements. The parcel was delivered on 03/08/2017. I was not home at a time but I did not make any specific instructions to suggest they can leave my parcel with neighbors if I am not home, as I moved into my current place a couple of months ago only hence do not know any of the neighbors. However, Yodel, their courier, left the parcel with a neighbor. I have tried multiple times on 4th, 5th, 6th and 7th but the neighbor was nowhere to be found.

So I got tired of chasing it and simply wrote to Discount Supplements, asking them for a refund since I simply never got the parcel and obviously do not have time to chase up the parcel forever. However, I get a response from customer service saying " We cannot refund you because the parcel has been signed for!!! " and then they provided me the name and details of the neighbor, asking me to confirm it?! as If I know the neighbor ?! They said the only way they refund is if I send them the parcel back !

This is outrages because their courier partner simply left the parcel with a neighbor without my consent and they signed for it, not me. I am the person who paid money and made this order. So the only receipt of delivery signature that matters, is mine. Also, how can I send them the parcel back when I am simply unable to get hold of this neighbor and obtain my parcel at the first place. I cannot break into their house to find my parcel can I?

I had made a couple of orders from them before but this was the last one because the customer service did not even offer a fake and systematic "sorry for this" type of apology, or at least on behalf of their courier partner.

7 August 2017
Unprompted review
DiscountSupplements.ie - IRELAND logo

Reply from DiscountSupplements.ie - IRELAND

Unfortunately your mixing us up with ds.co.uk who are a totally separate company to ourselves, we dont use Yodel and thats not one of our order id numbers. We are based in Ireland. Would you mind taking down this review please?

Rated 5 out of 5 stars

Excellent service!

I ordered from Discount Supplements for the first time last Friday and I was both delighted and surprised when the order arrived on Monday morning - that's quick service!
My Monday got even better though when I opened the box and it contained a free protein bar....it's the small things that can make your day on a Monday!
I'm hugely impressed with the service and the range of products...I may have been a new customer last week but this week I will definitely be a repeat customer -- keep doing what you're doing guys, excellent work! :-)

1 June 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I used this company for the first time yesterday and I am extremely happy with their service. I was clueless so they offered me great professional advice, the products arrived today so the delivery is super fast plus they threw in a few extra goodies which was a lovely gesture. I would highly recommend Discount Supplements :)

7 April 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look