Lawanda was magnificent…. She answered all my questions (and I had many) with care and professionalism and warmth. I had called another magazine company to get some info on my subscriptions... See more
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See what reviewers are saying
Customer beware. My order for a dictionary that I paid for was missing from the box that was damaged in the mail due to poor packaging. I have pictures of the post office's message about it... See more
I got many enticing offers in the mail and started to doubt my subscriptions with you were valuable. But prompted by your c/s agent, decided to analyze further and found that when I add on the efficie... See more
Have bought magazines from this company for several years and they always come within 6-8 week. If any questions Customer Service answers fast and complete. Web site shows me all my magazines and thei... See more
3.9
Great
210 reviews
Replied to 62% of negative reviews
Typically replies within 1 week
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the best price for mags!!
9 February 2024
Unprompted review
Reliable subscription and renewal…
Reliable subscription and renewal service at discounted prices. I order my magazines from DiscountMags.
20 December 2023
Unprompted review
I won't know if things worked until…
I won't know if things worked until magazines begin to arrive (or don't) so it's premature to ask how things went.
But one mag is arriving. I placed my order on Dec 21. The first issue is the December issue, and now the Jan issue has arrive. But the address label says it "NOV2024" which is okay if it goes thru the November issue.
21 December 2023
Unprompted review
I have never received access to this…
I have never received access to this magazine since the Nov 13 2023
I want my money back
12 January 2024
Unprompted review
Reply from DiscountMags.com
Hello Lisa,
Just wanted to follow up on your review and see if I can assist in any way and make another happy customer. I apologize if during the ordering process information was unclear. I understand it is frustrating to not receive adequate service and have to wait for something you've paid for to be delivered. I was able to locate your order that you placed at the end of December. It looks like you may have accidentally ordered the digital version of your magazine. Please note that digital magazines are denoted on our website with a large blue banner saying "Digital Delivery," as well as in the title of the magazine in parenthesis, as well as on your order confirmation email. I do see that you first contacted us via phone appr. 1 week after this review, and we promptly cancelled and fully refunded your digital order.
At DiscountMags, we pride ourselves on providing top quality customer service. As a small business, we are heavily impacted by both positive and negative reviews. If you would be so kind as to take the time, if possible, to amend your review to accurately reflect our service, we would greatly appreciate it.
If you have any further questions you can always email us at help@discountmags.com or contact us on our customer service line, 1-800-673-8181.
Have a wonderful day,
Quinn
Wealth of magazines and ease of ordering
My experience was great primarily because of the ease with which I was able to subscribe to a magazine. Quite honestly, I did not know Discount Magazines existed until I was somehow directed to your site while in the process of ordering a magazine subscription. So glad your site became available. I am hoping my order works out well. And, if it does - which as a first time user I must take into account - I will order again. I am impressed by the breadth of magazines you offer. Thank you!
12 December 2023
Unprompted review
We have not received the magazine
We have not received the magazine. We have not received any indication of when it will ship or if it will be shipped at all.
11 January 2024
Unprompted review
Reply from DiscountMags.com
Hello LL,
Just wanted to follow up on your review and see if I can assist in any way and make another happy customer. I apologize if during the ordering process information was unclear. I was able to locate your order that you placed in mid December. Please note that the 8-12 week processing time applies to all orders and renewals. I understand it seems like a long time, believe me if we could expedite shipping to customers we would, unfortunately since we don't mail the magazines directly we have no real control over it. Our estimated delivery dates for your first issue are between 02/13/2024 and 03/12/2024. Keep in mind that these are only estimates, and your magazine may come sooner, as all magazines are shipped by the publisher. If you don't receive it by that second date, be sure to contact us ASAP. This information can also be found in your Order Confirmation email that we sent you when you ordered., which I have gone ahead and re-sent.
At DiscountMags, we pride ourselves on providing top quality customer service. As a small business, we are heavily impacted by both positive and negative reviews. If you would be so kind as to take the time, if possible, to amend your review to accurately reflect our service, we would greatly appreciate it.
If you have any further questions you can always email us at help@discountmags.com or contact us on our customer service line, 1-800-673-8181.
Have a wonderful day,
Quinn
Revised to Not Disappointing
Original: Digital downloads require an account/subscription with a specific reader. This was not disclosed during the purchase process. If it had been disclosed I would not have purchased the download.
Revised: I am in error about the required reader and would like to retract this review. Discount Magazines explained the reader to me and how its use was disclosed during the purchase process. I made a mistake in not reading the details. And Discount Magazines was very gracious in refunding my money.
5 January 2024
Unprompted review
Reply from DiscountMags.com
Jan - all digital magazines purchased on any website or platform ultimately require an account to access. We disclose it on the product page on the "Instant Start" Icon. Also on the product page, it says "It says Powered by Magzter" Ultimately you do not have to download a reader or app, you can also read the magazine on the Magzter website using your browser. I'm happy to provide you a refund if you're unhappy with the access method.
We’ll see how long it takes to get an…
We’ll see how long it takes to get an issue. The site was easy to use.
27 December 2023
Unprompted review
Stellar customer service!!!!
I've had excellent customer service through an email exchange and cannot say enough great things! Price beats the direct magazine company pricing every time. And their customer service is top notch.
2 January 2024
Unprompted review
outstanding service
after a rough start - got it all straightened out and service has been great
31 December 2023
Unprompted review
Great price and easy to subscribe!
2 January 2024
Unprompted review
I’ve subscribed to three magazines and…
I’ve subscribed to three magazines and received none of them.
15 October 2023
Unprompted review
Reply from DiscountMags.com
Hello, please provide us with an order number, email address or name so that we may lookup your order.
Great company and great products
Great company and great products. Very easy to send gifts people actually love.
22 December 2023
Unprompted review
Easy to place order for magazine…
Easy to place order for magazine subscription. Checkout quick and easy.
10 January 2024
Unprompted review
very responsive!
edit: the team was very helpful and got me just what I was looking for! huge thanks!!
6 January 2024
Unprompted review
Reply from DiscountMags.com
Tony, you can find specific back issues of OUT at https://www.discountmags.com/magazine/out-digital/back-issues My apologies and you are correct in that you can't search back issues on the site search due to the fact that we have hundreds of thousands of back issues for all the various magazines we carry so adding them to search would create a very poor experience. We make them available through links on the main subscription. We'll look into ways to make it easier to find!
We would appreciate you reconsidering your review if we've provided you with the service you deserve. Thank you!
Great service
Great service, great prices. I have ordered multiple magazines subscriptions from them without a problem.
10 January 2024
Unprompted review
Great way to order your magazines…one stop shopping!
Easy to navigate, easy to order!
1 January 2024
Unprompted review
Took a while
Legit site. It took a while but you will receive it. Just make sure to opt out of the auto renew.
1 November 2023
Unprompted review
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