Discountbicycles Reviews 

233
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Stay well clear! Ordered a bike and luckily it did actually turn up, but by the we got it set up it was a few months later - we had to take it for a service at a local bike shop who said the wheel... See more

Rated 1 out of 5 stars

Ordered mudguards on 15th December, listed as dispatched the same day on an email, but never received. Attempted to contact the company by email three times, by the form on their website, and... See more

Rated 1 out of 5 stars

Ordered a bike trailer 3 weeks ago. Phoned to obtain a delivery date - was told 'next Monday' Order didn't arrive... Now emails to the company are being bounced back and their contact phone number... See more

Rated 1 out of 5 stars

Paid extra for delivery date but bike did not show up until days later. When arrived warning on box saying warranty is invalid unless pre assembled which it wasn't. Returned at my own expense but... See more

Company details

  1. Bicycle Store

Information provided by various external sources

London, (UK) Online Store / Shop / Retailer for Mountain Bikes, Ladies Cycles, Hybrid Bicycles, Road Racers, Tandems, Trikes, Tricycles, BMX, Racing and Dual Suspension. Also a great range of Cycling Gear, Clothes, Accessories, Parts and Components


Contact info

1.7

Bad

TrustScore 1.5 out of 5

233 reviews

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1-star

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1.7

All reviews

(233)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Problem sorted out quickly

I had a problem with my order when it was delivered. However, after a phone call to Henry, it was promptly resolved to my complete satisfaction. Thank you and well done!

12 October 2011
Unprompted review
Rated 3 out of 5 stars

company will sort this out

I deleted my previous poor review, as the company have been in touch and have offered to sort out the problems with assembly. Hopefully this will sort out the problems.

11 October 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

I ordered a pair of Avenir pannier bags for my new cycle. They are superb quality and they were delivered to me the next working day. Excellent company and I would recommend them to any of my freinds. Thank you Discountbicycles.

7 October 2011
Unprompted review
Rated 5 out of 5 stars

Happiest little boy !!

We bought the JD Bug balance bike for our son and for 3 days he would ask when is it coming and sure enough right on time bike arrives and made him the happiest little boy in the world. Quality of the bike is excellent and the despatch and comunication was excellent. Definately recomend 5*

19 September 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant

item arrived a lot earlier than expected, product was of excellent quality. really pleased with the product and purchase all round, would definitely recommend to friends, my daughter loves it to, thank you xx

18 August 2011
Unprompted review
Rated 5 out of 5 stars

No Probs

Ordered new tyres, delivered as described and within estimated delivery time.

18 August 2011
Unprompted review
Rated 5 out of 5 stars

5 star rating.

Hi I ordered a bike for my 13 yr old daughter, the service was incredibly fast, accurate, and the order and payment process went without any delays or problems. The bike I order was on another site at a much greater price. The service was fantastic. Thank you.

17 August 2011
Unprompted review
Rated 5 out of 5 stars

ian milton keynes

So pleased with my mum's new bike for her birthday. It was a great price and with the bundle (hat, lock, clips, lights and pump), I though it was amazing value. Delivery was fast and communication excellent. Will certainly reccommend. henry your a star.

17 August 2011
Unprompted review
Rated 5 out of 5 stars

Flawless service

I ordered a trail gator from the website, which was at the lowest price online, and offered free next day delivery. As promised, it arrived the very next morning. Great product, great price, great service. I will certainly be using them again. Well done!

16 August 2011
Unprompted review
Rated 5 out of 5 stars

Great product, great service

So pleased with my new bike. It was a great price and with the bundle (hat, lock, clips, lights and pump), I though it was amazing value. Delivery was fast and communication excellent. Will certainly reccommend.

15 August 2011
Unprompted review
Rated 5 out of 5 stars

SUPERB

Have already reccommended these guys to several people already, If you want a bike, Delivered when they say its going to be, assembled properly and at an amazing price then youd be,quite frankly " a little bit weird " if you didnt buy from discount bicycles.co.uk.

Superb Service thanks.

12 August 2011
Unprompted review
Rated 5 out of 5 stars

Tail gator

Item arrived sooner than expected. Quick simple to use site. Cheaper than other internet shops for the item purchased. Will now be able to use bike to get to school instead of using car.

7 August 2011
Unprompted review
Rated 5 out of 5 stars

Bought a bike

Bought raleigh pursuit bike fast delivery,great coomunication,superb product and excellent service no problems using again for other products or recommending to friends.

Regards Phil Watson

3 August 2011
Unprompted review
Rated 1 out of 5 stars

not happy with the quality of the product

I bought a bike cover, but when i opened it and put it over my bike, the seam just fell apart leaving two separate pieces of plastic...no use at all. I emailed to tell them that i wasn't happy with the quality of the item, no response, i emailed again, and received a response saying i had to email a different email address (they could have told me this the first email, or forwarded to the right department surely?) i then re sent my complaint to the correct email, and have still to receive any reply at all.

22 July 2011
Unprompted review
Rated 5 out of 5 stars

Excellent , First Class Service

Excellent service, delivered within 48 hrs, much to my daughters delight! First time customer , but i now know where i will be purchasing upcoming bike requirements ,Cheap prices always a bonus!!

19 July 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service they have everything you need and more delivery was on time with quality parts at cheap prices you cant go worry. thanks keep up the good work.....

16 July 2011
Unprompted review

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