Directski.com Reviews 369

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, both during the booking process and in the resort. People frequently highlight the seamless organization of their holidays, from flights and transfers to accommodation and ski equipment, noting that everything went smoothly and efficiently. Many consumers appreciate the stress-free nature of their trips, with all details expertly handled, allowing them to fully enjoy their skiing experience. The booking process is often described as straightforward and easy, with prompt communication and a user-friendly online platform. Reviewers also commend the excellent locations of the hotels and resorts, as well as the high quality of the services provided. While a small group of people experienced minor hiccups with transfers, the general sentiment was that the company went above and beyond to ensure a positive and memorable holiday.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Customers had positive experiences with service, noting that everything went smoothly from start to finish.... See more

Holidays

Clients share positive opinions on holidays, with many reviewers highlighting the excellent organization and... See more

Booking process

Consumers find the booking process to be positive. Many reviewers highlight the ease and straightforwardness... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the stunning and breathtaking... See more

Based on these reviews

Rated 5 out of 5 stars

Nodlaig was very helpful in planning stages and responded quickly to queries. Bus transfer and info all good. Communication good on way home when flights were affected by weather. We had little need f... See more

Company replied

Rated 5 out of 5 stars

Third year travelling to Andorra with Directski. Very easy website to book and pay for flights, hotel and ski packs. Saved a lot by booking well in advance. Directski Reps are very helpful in t... See more

Company replied

Rated 5 out of 5 stars

It’s just wonderful to go skiing and have everything done for you, no stress with transfers or hotels. We had an amazing holiday with the family. Hotel was fantastic, we have been there several time... See more

Company replied

Rated 5 out of 5 stars

Travelled with Directski to Zell am See in Austria. Everything went exceptionally well. Through Dublin Airport in 15 minutes including check in and security. Flight and transfers on time. Excell... See more

Company replied


Company details

  1. Ski Holidays

About Directski.com

Written by the company

Directski.com was founded in early 2000 by two Irish entrepreneurs and ski enthusiasts who had a vision to create the world’s first online ski holiday company.

Our ethos was, and still is to this day, to provide a simple, low cost way to book your ski holiday online, without the need for expensive brochures and high street shops.

Directski.com has always been a champion for making great ski holidays affordable for all.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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Rated 5 out of 5 stars

Directski Experience

As an extended family group, we have been using Directski for many years and we’ve always found them to be very professional, courteous and always ready to help. We are confident that in using Directski we are guaranteed to get what they say is on offer, all the resorts and accommodation we have been to have always been of a very high standard.

9 February 2026
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Reply from Directski.com

Thanks Pat - this is super to hear!
It is clients like yourself that keeps our family business thriving, so thank you again!

We can't wait to welcome you back again in the near future!

Amy.

Rated 5 out of 5 stars

Superb company with really great staff

Superb company with really great staff. We know when we book with Directski that it will meet expectations!

8 February 2026
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Reply from Directski.com

Thank you Jackie - this is great to hear :)

We are thrilled you had a super time and thank you for your lovely comments on our staff, we are very grateful!

Hope to get you back on the slopes in the future!

Amy.

Rated 5 out of 5 stars

So easy to sort stuff and really friendly staff

Was my 1st time sorting a ski holiday, i made mistakes then i wanted to add stuff really close to the departure date, then a member of our group lost something. Between the help desk and reps i was really looked after. Web page was easy to use/follow. Just a really good experience 🙂
Thank you

1 February 2026
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Reply from Directski.com

Super to hear!

We are thrilled everything went so well and delighted to hear the service was top notch, just as we like it!

Hope to get you back on slopes in the future!

Amy.

Rated 5 out of 5 stars

Well organised

Well organised, great care

1 February 2026
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Reply from Directski.com

Thank you for your kind feedback :)

We hope to welcome you back again in the future!

Amy.

Rated 5 out of 5 stars

Great all round

Easy online booking, great airport and transfer experience, and in resort support.

8 February 2026
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Reply from Directski.com

Thank you for your kind feedback!
Thrilled you had a super time all round.

We hope to get you back on the slopes in the near future!

Amy.

Rated 5 out of 5 stars

Will definitely go back again

It’s just wonderful to go skiing and have everything done for you, no stress with transfers or hotels. We had an amazing holiday with the family.
Hotel was fantastic, we have been there several times before, will definitely go back.

3 February 2026
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Reply from Directski.com

Thank you Mary for such kind feedback!

We are thrilled you had a wonderful holiday with us and we look forward to welcoming you back again in the future!

See you on the slopes!

Amy.

Rated 5 out of 5 stars

Recommend ⛷️

Recommend! Another positive experience with D.S.

23 January 2026
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Reply from Directski.com

Super to hear!

We are thrilled you have had such a positive experience with us every time and we do hope we can get you back on the slopes again in the future.

Many thanks!

Amy.

Rated 5 out of 5 stars

Family Ski

We booked a family week ski package having usually opted out of Package Deals & booked all separate- however I found the experience with Directski from beginning to end professional. Booking was straightforward & email/phone correspondence was prompt. The holiday itself was exactly as advertised & resort manager was present throughout to assist.

26 January 2026
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Reply from Directski.com

Wow, thank you Lisa.

We really appreciate you, your loyalty and for such a great 5 star review!

We do hope we can take you to the slopes again in the future.

Many thanks!

Amy.

Rated 5 out of 5 stars

Great service right from first point of…

Great service right from first point of contact. Able to speak to the same person when trying to decide on location/ hotel etc.
Same great service in resort too. Very personal. Good knowledge of resort and hotels.

25 January 2026
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Reply from Directski.com

Thanks Jackie - we are delighted to hear this feedback!

We do hope to get you back on the slopes in the near future.

Kind regards,

Amy.

Rated 5 out of 5 stars

The really helpful resort manager made…

The really helpful resort manager made a huge difference to this ski holiday

20 January 2026
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Reply from Directski.com

Thank you Tom, we appreciate your kind feedback!

Hope to get you back on the slopes in the near future.

Kind regards,

Amy.

Rated 5 out of 5 stars

great ski company

Great company to use .We have travelled with both Direct Ski and Topflight for many years and always found them efficient, good value. All the staff from first enquiry, to agents at both airports to reps in resort so pleasant to deal with. Will be using this company again.

10 January 2026
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Reply from Directski.com

Thank you Mary for such kind feedback!

We are delighted you had a great experience with us and we do hope to welcome you back in the near future!

Kind regards,

Amy.

Rated 5 out of 5 stars

James who covered are whole holiday was…

James who covered are whole holiday was great for offering us things to do while away and was very good with my little sister who has additional needs couldn’t reccomend another director very happy with the whole experience 😁

20 January 2026
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Reply from Directski.com

This is fantastic to hear Anthony!

Thank you for your kind feedback and lovely comments towards James. We do hope to welcome you back again in the near future!

Kind regards.

Amy.

Rated 5 out of 5 stars

Directski holiday in Zell am See

Travelled with Directski to Zell am See in Austria.
Everything went exceptionally well.
Through Dublin Airport in 15 minutes including check in and security.
Flight and transfers on time.
Excellent hotel, food and facilities top class, in Zell.
Similarly on the return trip everything on time.

10 January 2026
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Reply from Directski.com

Thank you Jim for such great feedback!
It is super to hear you had a great holiday from start to finish!

We hope to get you back on the slopes in the near future.

Kind regards,

Amy.

Rated 5 out of 5 stars

Good company to travel with

Good company to travel with. Always kept up to date with regular text messages during our stay. The reps were very friendly and obliging.

The journey home was a disaster but not the fault of Direct Ski who did everything they could to make the delay as stress free as they could. Big praise to the rep who traveled with on the delayed coach transfer for 12 hours. She was excellent. Would certainly travel with them again.

12 January 2026
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Reply from Directski.com

Thank you Dara for such kind feedback - we really do appreciate it!

Thanks for being so understanding of the situation on the transfer home - As you said, it is completely out of our control and we hope we made it as comfortable as possible and it sounds like our resort manager did do just that. We appreciate these comments.

Hope to get you back on the slopes in the near future!

Many thanks,

Amy.

Rated 5 out of 5 stars

Great experience.

Initial booking with Angela, great instruction with Zach , excellent resort experience with Rich meant everything was brilliant. Aer Lingus 3 hour delay sitting in plane in Dublin outward not Directski fault!!!!!

19 January 2026
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Reply from Directski.com

Thank you Con!

Super to hear such a fantastic review and for our lovely team members Angela and Zach!

We are sorry to hear about the delay and we really appreciate you acknowledging this is completely out of our control. Thank you.

We do hope to welcome you back in the near future.

Kind regards,

Amy.

Rated 5 out of 5 stars

Highly recommend direct ski

Highly recommend direct ski. Everything from booking the holiday to airport help and check in to transfers and rep liaising, was top class.

18 January 2026
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Reply from Directski.com

Super to hear Nicola!

Thank you for taking the time to send us this lovely feedback and a fabulous 5 star rating!

We appreciate you and look forward to getting you back on the slopes in the near future.

Kind regards,

Amy.

Rated 4 out of 5 stars

Saalbach excellent

We had a great trip with Direct Ski to Saalbach on Jan 3 2026 , only a few minor hiccups . Our hotel Neuhaus in Saalbach was an excellent location and the service at the Hotel was second to none, especially to mention our waiter in the dining room Marko could not be more attentive also Nanad and Christina excellent also . The choice and quality of food each day was superb rooms warm and cosy and service was twice daily .
Distance to lifts no more than 100 metres,
The only slight hiccup was on arrival was the minibus to take us the short distance up the cobblestone street was giving our lovely rep the runaround by not answering his phone after 20 minutes he eventually answered and took 7 of our group plus luggage to the hotel , the others walked , which really wasn’t far but trailing a suitcase would have been a chore in the snow
Overall a great destination, well done Direct ski

11 January 2026
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Reply from Directski.com

Thanks David for your feedback and super helpful comments.

It is so important we are made aware of situations like the above, so we can strive to be even better! We apologies if this impacted the holiday - in even a minor way - thanks again for sharing!

Hopefully we can get you back on the slopes in the near future!

Many thanks,

Amy.

Rated 5 out of 5 stars

Our holiday to livigno went very smooth…

Our holiday to livigno went very smooth from start to finish everything was on time no delays and the rep was very helpful would definitely recommend this company

18 January 2026
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Reply from Directski.com

Super to hear Gavin!

Thanks for taking the time to send us your lovely comments.
Hope to get you back on the slopes again in the near future!

Many thanks!

Amy.

Rated 5 out of 5 stars

Excellent holiday

Excellent holiday, we had a blast. It was even better than advertised. Accommodation, Hotel Post in Westendorf, was fabulous and very clean. Directs ski themselves were very helpful. We highly recommend.

11 January 2026
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Reply from Directski.com

Thank you Jessica for such kind feedback!

We are delighted to hear you had a wonderful trip down in Westendorf in the lovely hotel Post!

Hope we can welcome you back in the near furture.

Kind regards,

Amy.

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