Banner for Dignity Insurance

Dignity Insurance Reviews 

641
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff members for being exceptionally polite, friendly, and patient throughout every conversation. Reviewers note that representatives take the necessary time to listen carefully to personal needs and answer all questions clearly. People looking into funeral insurance appreciate how complex policy details are thoroughly explained in a very simple and understandable manner. Consumers consistently highlight that the overall customer service makes the entire setup process remarkably straightforward, smooth, and comfortable. Many individuals express gratitude for the supportive guidance, noting that it builds great confidence when selecting their coverage.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as extremely helpful, polite,... See more

Customer service

Reviewers express great satisfaction and positive feedback about customer service. Consumers consistently... See more

Service

Consumers find service to be exceptionally positive, praising the polite, respectful, and courteous staff who... See more

User experience

Clients share positive opinions on user experience, highlighting an effortless journey and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The young Man I spoke to was easy to speak to and he listened to what I had to say. He made sure I understood everything and he didn’t hurry me up when I talked about my life, which I really appreciat... See more

Rated 5 out of 5 stars

Shakira explained the details of the funeral Policy... in such a well informed way, that made understanding it so easy. She was very courteous, friendly and informative. She explained all my queries v... See more

Rated 5 out of 5 stars

They were very friendly very patient and willing to talk things through slowly and clearly to make sure you understood every thing. Shakira was my consultant and made me feel like we had been friend... See more

Company replied

Rated 5 out of 5 stars

The telephone conversation I had with “Liam” this afternoon was delightful. He was very thorough explaining every detail of the policy. He was cheerful and made me very comfortable. There are not many... See more


Company details

  1. #1 of 1 best companies in Funeral Insurance Company

About Dignity Insurance

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

641 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(641)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

Sri, the young woman who guided me through the entire process was a very classy person, sweet and gentle, not pushy or anything! Big kudos to her. Thank you for your hard work and thank you for being a great business x

8 July 2025
Rated 5 out of 5 stars

DANIELVery friendly and professional

Daniel was so friendly, polite and professional, he explained things very clear and made sure I understand. When I said I was on a pension and could only afford the $6000 cover there was no judgement, after speaking with Daniel this morning made me feel great about signing up for funeral insurance

8 July 2025
Rated 5 out of 5 stars

Ethan

Ethan, was very thorough, and with a professional approach.

2 July 2025
Rated 5 out of 5 stars

POSITIVE COMMUNICATOR

Jaanv was very professional and explained everything in a clear, concise and customer focused manner.
Overall experience - EXCELLENT

3 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look