Digital ID Reviews 1,456

I order visitor passes with Ben Edwards at Digital ID and the service was excellent. Ben helped me all through the process of the designs & quotations. Aswell, the delivery was speedy which was a great bonus.
Thank you again Digital ID.

Fantastic customer service, always willing to answer questions, and great pricing. We will be using Digital ID as our primary supplier of ID cards in the future.

We love using Digital ID for our badges for our art fair. Ben Edwards from Digital ID always goes above and beyond to ensure we have what we need, and always is there to help if we need anything - he is amazing!

Digital ID always deliver good products and are always helpful. Ben Edwards, our Identification Expert, is always available for queries and supplies when required. Excellent service.

Ordered pack of 10 fobs for a PAC reader. Was advised by sales person that the version supplied would be compatible with any PAC reader. Alas, this proved not to be the case - the fobs wouldn't operate with KeyPAC Solo reader. And now Digital ID won't refund the money becasue the package of ten fobs was opened. (To say 'package' is a bit of an overstatement. The fobs were simply shrink wrapped in cellophane!)

Recently purchased the Authentys Pro 300 from them. Ben Edwards my contact was very helpful as always in provided information on various printers. Have purchased from this company many times before and Ben is always helpful and courteous.

Wantred to share the amazing customer service received from Ben Edwards at Digital ID for our company. Ben called up to check our order and we made some changes to make the order suitable for our requirements.

Providing excellent customer support and we would highly recommend Digital ID and Ben for thier services to companies that require these proucts and services.

Thank you Ben :)

great customer service and great product knowledge, Rachel was really helpful and we made the purchase.

I would like to provide positive feedback regarding my experience with Digital ID. Ben Edwards has been incredibly helpful throughout the process. His willingness to assist made everything smoother, and his support was invaluable. I truly appreciate his professionalism and dedication.

Having worked with Rachel Ward from Digital ID, I've had a really positive experience. She's very responsive and approachable so felt supported throughout the process.

Rachel dealt with our order very quickly and was very helpful it was a very smooth process.

Always helpful and offers us exactly what we need.

I have used them for sometime now and i have always had a 100% service from the lovely rachel.

her services has no ends to her work and commitment to her customers she is always more than happy to help in anyway she can.

Prompt response to request, great customer facing staff, especially Rachel!!!!

The service provided by Ben Edwards in Sales was exceptional. We required to resolve a problem urgently and Ben help facilitate the process from start to finishes in a very friendly and professional manner. Needles to say, when we consider a new Identify management solution we will be contacting Ben as part of the procurement process. Thank you Ben.

Great experience as always, Kian was a massive help in speeding the order along for us when our lead-time shifted.

Rachel Ward has been a great support, she is always happy to help and point us in the right direction whenever we had queries or needed support. Thank you!

First time using this company & will not be using again !! ordered some products on 1st Nov and was told the lead time was 20 days , after one week my order wasn`t processed so the lead time had already increased was then told 4-6 weeks I have now had an update saying 17.12.24. Not good enough !!! phoned up previously about this & fobbed off , appalling customer service

Ben Edwards is brilliant. He is always very polite and pleasant and extremely helpful. Nothing is to much trouble for him.

I have been dealing with Digital ID for some time now. Specifically in contact with Rachel Ward, Senior Identification Expert for Digital ID. Rachel is an absolute pleasure to work with, she always ensures that everything is in hand and that i am fully satisfied with any quotes given. Rachel contacts me regularly to check stock and if we are due to replenish any item. Rachel always works with a smile and a lovely sense of humour, always a pleasure. Thank you Rachel :)