Digitaldarts Reviews 

I had a disappointing experience with the Google Ads Manager from Digital Darts regarding Google Ads management. Her incompetence led to wildly unprofitable campaigns that drained our budget without any return on investment. It felt like I could have managed the campaigns myself and achieved better results.

Communication was another significant issue. When I requested quicker responses to my emails, she consistently ignored my inquiries. This lack of responsiveness made it incredibly frustrating to address the ongoing issues with our campaigns.

When I finally managed to get a response regarding the unprofitability of our ads, she deflected the blame onto our website, rather than taking responsibility for her strategies. This avoidance of accountability only added to my dissatisfaction.

Overall, I would strongly advise against working with Digital Darts and their Google Ads Manager. Save yourself the trouble and look for a more competent partner who can genuinely support your advertising needs.

My experience with Alexandria Laffan from Digital Darts was nothing short of a disaster. We invested $6,000 in Google Ads and management services, hoping for a return on our investment. Instead, we were met with a paltry 2 sales. The results were not just disappointing—they were a monumental waste of resources. It's evident that the Google Ads manager's approach to managing our campaign was inept and lacked any real strategic insight.

Adding insult to injury, Google Ads manager's professionalism—or lack thereof—made the entire ordeal even more frustrating. Her response time to emails was abysmally slow, bordering on negligent. It seemed as though she couldn’t be bothered to address our concerns in a timely manner, leaving us in the dark about the status of our campaign and any potential issues.

Her attitude and work ethic were nothing short of irresponsible. Not only did she fail to deliver results, but she also demonstrated a blatant disregard for client communication and service. This level of laziness and unprofessionalism is unacceptable, especially when handling a significant budget.

In summary, working with their Google Ads manager and Digital Darts was a regrettable decision that cost us both time and money. I strongly advise anyone considering their services to think twice. The lack of competence and responsibility exhibited by their Google Ads manager makes Digital Darts a risky choice for anyone looking to achieve real, measurable results with their advertising efforts.

Not only that, their senior management Lawrence Lugtu and Josh Uebergang threaten to sue us because of our negative reviews. Stay away from Digital Darts.

We hired DigitalDarts to manage our website ads, but it was a complete letdown. Their strategies led to a ROAS of only 0.07, the worst I've ever seen.
Even during big events like Black Friday, their ads brought in no sales, wasting money on promoting gift cards nobody buys. They ignored my warnings about out-of-stock items and kept pushing products I couldn't sell. During that period conversion rates of our website was reported to be 5.17% by Shopify (due to the Google ads that we manage). So they managed to achieve 0.07 ROAS for a shop that has a 5.17 conversion rate. I guess that is the worst agency on the planet.
When we took over and launched our own ad campaign on Bing, the results were much better. We've decided to end our agreement due to their incompetence. I don't recommend Digitaldarts to anyone. Just manage your ads – I am sure that will be much better than their management.