I've had the satchets before, and ordered some more recently, and will be ordering again soon as I need to lose weight for an operation. The product is absolutely great. Tastes delicious (I only hav... See more
Company replied
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See what reviewers are saying
Do not buy from them offer you great prices without informing of short dated products if you complain they made me pay £8.05 return postage and opening case with ombudsman for online selling . I am... See more
Shakes are decent enough although have to mix with skimmed milk unlike Cambridge which means taking them to work or out and about is a little trickier. Overall pretty good. Delivery time was exception... See more
Company replied
My delivery did not arrive. After unsuccessfully trying to sort it with the assigned delivery company I contacted 'Diet now' who tracked the parcel but like me could not locate why it had not been del... See more
Company replied
Company details
Information provided by various external sources
Diet Now offers one of the most competitive ranges of VLCD products in the UK, ideal for losing weight over a shorter period of time (12 weeks maximum). Free delivery throughout the UK and backed by experienced nutrition professionals.
Contact info
2 Rennie Square, Brucefield Industrial Estate, EH54 9DF, Livingston, United Kingdom
- 0131 608 0928
- hi@dietnow.com
- www.dietnow.com
3.9
Great
8K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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They accepted my order
They accepted my order
only to subsequently inform e that all item were out of stock?
furthermore
offered no alternative products
15 April 2025
Unprompted review
Love the shakes
Love the shakes , have one every morning so never feel hungry. So easy to use the shaker too.
31 December 2023
Unprompted review
Does anyone know what's happened to…
Does anyone know what's happened to diet now? Have theu gone now?
12 September 2023
Unprompted review
No lumps!
Bought in the clearance sale so got a good deal. Good delivery. The best thing about these shakes is that the shaker and metal wire ball they come with means they mix super quickly and there are no lumps. The downside is very little fibre but if you have a meal at night, you can redress this somewhat. I note a change in supplier and hope the drinks will be as easy to shake and have no lumps because this is your USP!
2 July 2023
Unprompted review
Reply from Diet Now
Hi Corinne,
Thanks for your review!
I've passed on your comments to our product team as we are currently revamping our website and products.
We hope to see you shopping with us again soon!
Kind Regards,
Caitlin
My orders ( there were two
My orders ( there were two, separately placed) were dispatched very timeously, which, nowadays is offtimes not the case, by other companies.
13 April 2023
Reply from Diet Now
HI Graeme,
Thanks for your review!
We're glad that you are happy with our products and service.
It was quick to deliver and the shakes…
It was quick to deliver and the shakes are great value and taste great too
13 April 2023
Reply from Diet Now
Hi Brenda,
Thanks for your review,
We're glad that you are happy with our products and delivery service.
Great Diet Shakes.
Got a great deal on the shakes which has give me an incentive to start diet so glad I did lost five pound first week then three no brainer in my eyes.
27 April 2023
Reply from Diet Now
Hi Alison
Thanks for your review!
Well done your weight loss so far! It's great that you are happy with our products and pricing.
Placed my order only to be told they…
Placed my order only to be told they had run out!
Very disappointed as all was fine at checkout then had to wait to be refunded.
Was really keen to purchase again but not sure now.
16 April 2023
Reply from Diet Now
Hi Lainey
Once again, we're sorry that we couldn't fulfil your order and for the disappointment caused. We were having a clearance sale because we are in process of changing our supplier.
Once the shakes are back in stock our website will be updated and you order again if you wish.
Great product
Great product - absolutely love it. Orders always dispatched on time & shakes received promptly.
14 April 2023
Reply from Diet Now
Hi
Thanks for your review!
We're glad that you are happy with our products and delivery service.
The best diet plan around!
Great offer to be able to purchase so many shakes at the price I paid for them. I'm optimistic for the journey ahead & know it will be successful. It worked like a dream over 2 years ago so it's definitely a no brainer! Thank you!
14 April 2023
Reply from Diet Now
Hi Liz
Thanks for your review!
It's great that you are happy with our products, pricing and service.
We wish you all the best with your diet. Please email hi@dietnow.com if you need any further assistance.
Took my order and then said all were…
Took my order and then said all were out of stock. No alternatives available either
13 April 2023
Reply from Diet Now
Hi Paula
Once again, we're sorry that we couldn't fulfil your order. We were having a clearance sale because we are in process of changing our supplier.
Once the shakes are back in stock our website will be updated and you order again if you wish.
I did purchase but then found out the…
I did purchase but then found out the next day they didn’t have the stock. But still was showing the offer. Did get money back and an apology.
13 April 2023
Reply from Diet Now
Hi Teresa,
Once again, we're sorry that we couldn't fulfil your order. We were having a clearance sale because we are in process of changing our supplier.
Once the shakes are back in stock our website will be updated and you order again if you wish.
Fast delivery great value
13 April 2023
Reply from Diet Now
Hi Alison
Thanks for your review!
It's great that you are happy with our delivery service.
Reasonably quiet delivery but the box…
Reasonably quick delivery but the box was a little flimsy tape holding everything together was lose if it had been any longer in transit the box would have definitely fallen apart
13 April 2023
Reply from Diet Now
Hi Janet,
Thanks for your review!
We're glad that your delivery arrived quickly. I'm sorry that the tape on box was loose. If you have any queries or concerns about the contents of the box please email info@dietchef.co.uk and we will be able to help you further.
Reply from Diet Now
Hi Callum
Thanks for your review!
It's great that you are happy with our shakes and customer service.
Amazing service and excellent shakes at…
Amazing service and excellent shakes at good value!
4 April 2023
Reply from Diet Now
Thank you very much for your feedback, if we can help with anything else please do let us know.
Reply from Diet Now
Hi
Thanks for your review!
We're glad that you are happy with our service and products.
Delivery van delivered it to a…
Delivery van delivered it to a neighbour even though their name and house name differed from ours. Had to go to collect it
10 April 2023
Reply from Diet Now
I'm very sorry to hear this happened, glad to hear you were able to collect it. If we can assist with anything else please do let us know.
Easy ordering products
Easy ordering products. Delivery is quick. Recommend to everyone who want to lose pounds.
8 April 2023
Reply from Diet Now
Thank you Elizabeth for your feedback, we really do appreciate it.
Excellent product -
Very prompt delivery, great price for handy, nutritious and tasty sachets, and they really work!! — Getting rid of stubborn fat !.. 🕺🏼
19 March 2023
Reply from Diet Now
Good luck on the plan, if we can help with anything else please do let us know.
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