Great customer service. Staff steffy, manager on duty Andy and the whole team were extremely helpful. Great price, and very clever way of setting techniques by connecting things like, cctv to TV to... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Owen was incredibly knowledgeable, friendly, and helped me find the exact product I needed without any high-pressure sales thanks

Reply from DID Electrical
Great service and advise. I was in a rush and Derek was very helpful, straight to the point, told him what I was looking for and got great advise. Product exactly what I needed. In and out in no time. Thanks

Reply from DID Electrical
Amazing Service… I was comfortable buying the Samsung tablet here as it was easy & Mandy was very good @ understanding my queries.

Reply from DID Electrical
I wasn’t 100% as to what I wanted but the DID staff member went through all the TV selections for me. It made it easier to decide and I ordered from DID as a result.

Reply from DID Electrical

Reply from DID Electrical
Kaitlyn in Wexford store is the reason we chose to buy in DID rather than other stores excellent customer service.

Reply from DID Electrical
Top lad, Paul,( airside) very knowledgeable, pleasant to deal with, would return to the shop based on this experience

Reply from DID Electrical

Reply from DID Electrical
Great service and product!
Tony did a smashing job

Reply from DID Electrical
Very efficient friendly & helpful staff

Reply from DID Electrical
Conor at the Limerick Childers Road store was very helpful and answered all my questions. Great store and friendly staff. Have purchased a few products there and each time had a pleasant and easy experience! Will definitely be back.

Reply from DID Electrical
Very efficient, great service. Got exactly what I needed and Colm was very helpful.

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Reply from DID Electrical
Great product advice and friendly customer service! Thank you Dimitor in Tullamore :D

Reply from DID Electrical
Hi
We bought a Hoover fridge freezer off the lovely Mandy in Tullamore D I D .
Not only was she very helpful over the phone, She actually got the fridge freezer we wanted to buy put on display so we could see it up close rather than buying it from pictures,which in this day and age is above and beyond in my opinion.

Reply from DID Electrical
Wonderful experience at DID, the staff member Conor was lovely and very helpful to find the best suitable product.

Reply from DID Electrical
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