Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more
Company replied
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Review summary
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Ordered oven and hob and selected day. Website automatically gave me a different day which was 5 days later. I rang the clonmel store and spoke to Billy who immediately accommodated me by changing... See more
Company replied
Having checked online for good deal for fridge/freezer we settled one one and followed up in store to check. Denys in turners cross went to all ends to satisfy our needs pointed out the value to get... See more
Lovely company to purchase electrical items from. Delighted that it was so nearby in Killarney, we didn't have to travel over to Tralee. Great choice of items, found exactly what we wanted at a compet... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
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Patrick was very efficient and…
Patrick was very efficient and knowledgeable. Thanks to him I bought a great new laptop and microwave Patrick was also very friendly
31 July 2026
Unprompted review
Reply from DID Electrical
Hi dominique,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience and found our team member to be efficient, knowledgeable, and friendly. We're glad we could help you find a great new laptop and microwave. We look forward to assisting you again in the future.
Thanks
DID Electrical
Excellent service
1 August 2026
Unprompted review
Reply from DID Electrical
Hi There
Thank you for your Feedback we truly appreciate this
Thank you
DID Electrical
Very helpful staff
Very helpful staff, Waseem in Tallaght looked after us during the week.
29 July 2026
Unprompted review
Reply from DID Electrical
Hi Caroline
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team member. We appreciate your kind words.
Thanks
DID Electrical
Easy to order online
Easy to order online . Click a collect next day a staff very helpful . Overall excellent service. A definitely happy with product .
30 July 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our online ordering and click and collect service. We appreciate your kind words about our staff and product.
Thanks
DID Electrical
Reply from DID Electrical
Hi Jade
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience and received helpful assistance with your printer choice. We appreciate you choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Great price and setvice Best price around for ninja creami…
Best price around for ninja creami delux. Ordered online and got an email the next day to confirm it was ready for collection. Overhead a staff member going to great lengths to assist a customer looking for an item they didn't have. Lovely to deal with. Offered to carry it out to the car for me.
26 July 2026
Reply from DID Electrical
Hi Anna
We're delighted to hear you had such a positive experience with us, from the quick online order to the helpful staff. We truly appreciate your kind words about our service!
Thanks
DID Electrical
Manager very helpful
Manager very helpful, looked after us from moment we entered shop, explained very well, highly recommend, great service
31 July 2026
Unprompted review
Reply from DID Electrical
Hi Leanne
We are so happy to hear our manager provided such excellent service and made your visit a positive experience. We truly appreciate your high recommendation!
Thanks
DID Electrical
Fantastic
Fantastic - Eamonn had great knowledge on appliances and gave very good advice
31 July 2026
Unprompted review
Reply from DID Electrical
Hi Regina
We're delighted to hear that you had such a positive experience and received excellent advice. We appreciate you taking the time to share your feedback.
Thanks
DID Electrical
Caitlin in tallaght branch was so…
Caitlin in tallaght branch was so pleasant and helpful.excellent customer service.
31 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team member.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Thanks
DID Electrical
It was great Gareth was lovely very…
It was great Gareth was lovely very officiant!
31 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our efficient service. We appreciate your positive comments.
Thanks
DID Electrical
Extremely helpful staff in Clonmel…
Extremely helpful staff in Clonmel branch, especially Alex and his manager. Quick service, professionalism and knowledgable
31 July 2026
Unprompted review
Reply from DID Electrical
Hi Denise,
It looks like you chose the wrong star We're glad to hear about your positive experience with our team members. We appreciate you sharing your feedback with us.
Thanks
DID Electrical
Easy ordering and delivery
Easy to order in the Clonmel store. Alec and Johnny with a seamless delivery and removal to top it all off.
31 July 2026
Unprompted review
Reply from DID Electrical
hi D. Redmond,
We're delighted to hear about your positive experience with the ordering process and the seamless delivery and removal service. We appreciate you taking the time to share your feedback.
Thanks
DID Electrical
Excellent Mandy was helpful.
27 July 2026
Unprompted review
Reply from DID Electrical
Hi There
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team member. We appreciate your kind words.
Thanks
DID Electrical
Alex was very friendly and had great…
Alex was very friendly and had great knowledge of all the brands.Couldn’t recommend ALEC and Johnny enough they were super efficient got the job done no mess.Were very friendly and a pleasant guys !Great service.
31 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team's knowledge and efficiency.
Thank you for choosing us, and we look forward to assisting you again in the future.
Thanks
DID Electrical
Reply from DID Electrical
Hi There,
Thank you for your Feedback would you have any more information
Thank you
DID Electrical
Alec and Johnny delivered my washing…
Alec and Johnny delivered my washing machine yesterday morning.
They called to advise me of exact time 10 minutes before they were due to arrive and provided excellent care and attention while installing the appliance.
The installation was a little tricky and involved emptying a press a removing a back board but they did all of this without a word of complaint.
They also provided some tips on how to ensure longevity of the machine and they waited while they ran a test wash to ensure everything was perfect.
They were so courteous and kind during the entire process and answered any questions that I had.
I could not recommend these guys highly enough. It is great to see people take pride and responsibility for their work.
30 July 2026
Unprompted review
Reply from DID Electrical
Hi Martina
We're delighted to hear about your excellent experience with our delivery and installation team. We appreciate you taking the time to share such positive feedback.
Thanks
DID Electrical
I'm still waiting since July 6th after…
I'm still waiting since July 6th after I sent another review here on July 20th I was promised prompt action 😏 if only companies realised how much bad press they will get from this treatment i bought all my electrical appliances there and constantly recommended them now I tell everyone to avoid them
28 March 2026
Unprompted review
Reply from DID Electrical
Hi Susan
We are truly sorry to hear about the ongoing delay and your disappointment. We understand your frustration, especially given your past loyalty and recommendations. We are actively looking into this to ensure prompt resolution and prevent similar experiences.
If It was tallaght you store you were dealing with I will reach out to them to be in contact
Thanks
DID Electrical
Mandy was super helpful
29 July 2026
Unprompted review
Reply from DID Electrical
Hi Oonagh
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
Thanks
DID Electrical
SO261338834
Conor was a delight to deal with in Limerick, made everything so clear and easy and super quick.
Very helpful and polite.
31 July 2026
Unprompted review
Reply from DID Electrical
Hi There
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with our team member in Limerick. We appreciate your kind words.
Thanks
DID Electrical
The staff the second i walk into the…
The staff the second i walk into the shop staff member Caitlin asked me am I ok if you need help im here to help not a bit pushy I ask for help for earbuds she dropped what she was doing and assisted me my experience was more than a 5*
31 July 2026
Unprompted review
Reply from DID Electrical
Hi There
We're so happy to hear about your wonderful experience with us! We appreciate you sharing your positive feedback regarding our team's helpfulness.
Thanks
DID Electrical
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