Emma (D.I.D. Clearwater) was extremely helpful in our search for a fridge/freezer appropriate to our needs. She also offered good advice replacing our current air fryer. We will definitely be back to... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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We had a great experience at DID Clearwater thanks to Patrick. He helped us choose both our new TV and blender, and his knowledge was outstanding. He took the time to explain the different options clearly and made the whole process very easy.
Patrick was professional, friendly, and great fun to talk to. He really knows his stuff and gave us confidence that we were making the right choices.
Excellent customer service from start to finish — Patrick is a real credit to DID Clearwater. Highly recommended!
Thank you!
I dealt with Rima in the Tallaght branch who was able to source the cooker I was interested in from within DID although not available in her branch. She was very knowledgeable and helpful in locating it.
Not delivered on due date. Lack of communication by e-mail and no return phone call as promised
Jack from DID arrived on time and was very professional with the installation and very quick too.
Mandy went above and beyond to help us.
She was so helpful and knowledgeable with regards to our purchase.
I would recommend this branch to anyone.
We will definitely return for future purchases.
Brilliant customer service & product knowledge with Reinard. Reinard expertly advised us on buying a new dishwasher and helped me look back on a previous order to sort another issue out. Attentive, friendly, nothing was too much trouble and quick.
Eoin was great and really helpful from the Limerick store.
Colm and sam were very helpful and colm had great knowledge on cooker goods would recommend!
Ziaul and Oisin were brilliant in helping me with my purchase of an iPhone and help in setting it up. 5 stars for the lads in Killarney!
5 stars service provided by Conor in Limerick store, all perfect, thanks
I recently purchased a fridge freezer from DID Electrical and had a very good experience. The staff were friendly, helpful and knowledgeable, and they made the process of choosing the right fridge freezer very easy.
The purchase was straightforward, and I’m very happy with the product and the service I received. I would definitely recommend DID Electrical to anyone looking for good products and helpful customer service.
I had to contact the store to check about a delivery that was due, the girl in dealt with was extremely helpful and friendly.
Chris the delivery guy was excellent and very friendly.
I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emma who was extremely helpful, both in the transaction and pointing out parking areas and helping with moving the box to my car. Payment went smoothly and everyone I met in the Clearwater store was helpful, pleasant and knowledgeable. Five stars.
Caitlin at DiD tallaght was great today i order my stuff to another DiD and she get it sent to the store in tallaght for me witch was a great help cant thank her amuff
Thanks again
Bernard
Was in DiD limerick one childers road yesterday was me with a lovely girl her name was aoife she was so helpful went through everything with me it was so nice will be looking for her again if I need anything else
Buying our hob on line was straight forward also opted for installation. The installer was very good, took out the old hob and fitted the new one with no mess. Very pleasant fellow and done a great job. Also took the old hob and all the packaging away with him.
Went looking for good noise cancelling headphones for a trip. Nikola in Killarney listened to the type of trip I was going on and he picked the right pair for me so very happy.
Caitlin was friendly & efficient. Good at her job.
Excellent range, knowledgeable and friendly staff
Order now for collection today was a total lie. And when my order was ready it was the wrong colour. Pointless service
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