Had a great experience from start to finish. Called in just for a quote and purchased multiple appliances, because of the competitive pricing. They were delivered & installed within the week. Friendly... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mandy was so amazing, she helped us so much with cooker & hoover purchase . She is the epitomy of what customer service is. So helpful engaging & puts you at ease knows every product !! Cant than... See more
Company replied
My experience with DID shop is very positive. Everything went great. Start with order, continuing with fast dispatch and delivery. Last but not least, I got my order perfectly packed and for the best... See more
Company replied
I rarely go to actual shop to purchase anything, with everything being online 🫣, but we were in a need of new microwave, and I was near by this time. I was in and out of shop within 15min, staff was... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.7
Excellent
51K reviews
Asks customers to review
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Excellent Customer Service from Mandy
Good prompt advice from Mandy in Tullamore. Very good customer service from Mandy. Very nice to deal with a sales advisor who knows her stuff and is friendly and helpful. DID is lucky to have Mandy on their team. Well done Mandy.
25 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Colm was very helpful
27 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Thanks again Mandy
Mandy came to help straight away. In no time she helped me choose an oven & hob. Had both paid for & delivery organised in no time
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great service
I went in looking for help and advise and Brendan in Tullamore store went above and beyond. He took the time to explain all the cooker options to me and help me find something that suited my need. I was very greatful for his help.
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Most helpful and great customer service.
Most helpful and great customer service from Oisin. A very positive experience
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
a pleasant experience
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Colm was very informative and overall…
Colm was very informative and overall very helpful
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Conor looked after us and was very…
Conor looked after us and was very helpful and fast.
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I ordered click and collect online
I ordered click and collect online. I never received any email to state items were ready. I had to call and check. Staff member on the phone and in the collection centre wasnt the friendliest at all. I wouldn't be in a rush to spend so much money there again.
29 August 2026
Reply from DID Electrical
Hi Ruth,
We sincerely apologise for the issues you experienced with your click and collect order. We are truly sorry for this and will be reviewing our procedures and staff training to prevent similar occurrences.
Thanks
DID Electrical
Marcus in DID Sundrive was incredibly…
Marcus in DID Sundrive was incredibly helpful and kind, making our shopping experience easy, pleasant, and quick. We will definitely be back. Thank you again Marcus!
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Linda was lovely great customer service
Linda was lovely great customer service
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Brendan in Tullamore was very friendly…
Brendan in Tullamore was very friendly and helpful from the minute we entered the shop and helped us out with our purchase great customer service
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
A pleasure to deal with
A pleasure to deal with. Very quick online order system and quick delivery. What more could you ask for
28 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great survive today on the Bandon…
Great survive today on the Bandon store, Cowy was excellent help
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent personal service beats box shifter websites every time.
Called into Tullamore DID to replace a broken FitBit watch. Mandy skillfully assessed my needs and came up with two strong contenders. I made a purchase, confident that I had made the best choice for me.
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
DID Tullamore
Mandy in DID Tullamore was of so much help with us to make the decision to buy the appliance we were looking for giving us a vast knowledge of the appliance Brendan was also of great help
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Staff were very informative about issue…
Staff were very informative about issue I had with product and return was quick, easy and professional.
28 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Mandy is lovely ,really nice person…
Was in tullamore branch and mandy as always very helpful .from lil
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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