Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered oven and hob and selected day. Website automatically gave me a different day which was 5 days later. I rang the clonmel store and spoke to Billy who immediately accommodated me by changing... See more
Company replied
Having checked online for good deal for fridge/freezer we settled one one and followed up in store to check. Denys in turners cross went to all ends to satisfy our needs pointed out the value to get... See more
Lovely company to purchase electrical items from. Delighted that it was so nearby in Killarney, we didn't have to travel over to Tralee. Great choice of items, found exactly what we wanted at a compet... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Miele Products
Purchased a Miele washing machine and dryer, Brendan in the Tullamore branch was very informative, explained in detail the workings of each machine, which was very helpful, delivery was swift, man who delivered them unfortunately did not get his name was very pleasant, had appliances into house in no time, I would definitely recommend DID Tullamore
31 July 2026
Unprompted review
Fantastic service from DID limerick
Fantastic service from DID limerick. Wonderful service from Eoin who was so helpful and knowledgeable.
8 August 2026
Unprompted review
Very helpful
Linda was a great help in picking out a washing machine on the Bandon store. Lovely person to deal with and all done with a smile.
6 August 2026
Unprompted review
Reinard was very helpful and…
Reinard was very helpful and knowledgable
2 August 2026
Unprompted review
Absolutely loved the service that…
Absolutely loved the service that Caitlin has provided, she was courteous and helpful answering any questions.
9 August 2026
Unprompted review
The delivery and installation of our…
The delivery and installation of our new washing machine was on time and seamless! Thank you.
8 August 2026
A pleasant experience
Had a pleasant experience with Ms.Caitlin. Very prompt service at the counter, friendly in nature and I love the product. Would visit again to buy electronics from there in future..
9 August 2026
Unprompted review
Great experience!
The help and advise we received from DID staff was absolutely excellent. Emma from finglas went above and beyond for us. Thanks a mill!
9 August 2026
Unprompted review
Brian was so easy to deal with and…
Brian was so easy to deal with and great recommendation
9 August 2026
Unprompted review
Dimitar was very helpful in us choose…
Dimitar was very helpful in us choose our coffee machine. Excellent customer service.
8 August 2026
Unprompted review
You didn’t have the item currently in…
You didn’t have the item currently in stock
8 August 2026
Unprompted review
Very easy to navigate purchase on line
6 August 2026
Great customer services
Great customer services. As soon as we walked in the door a representative was straight over to assist .
7 August 2026
Unprompted review
Fantastic customer service
Fantastic customer service. Went above what was required. Reece checked something out for me that wasn’t related to the initial purchase.
5 August 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.