DID Electrical - Newbridge Reviews 1,261

TrustScore 5 out of 5

4.9

Newbridge Retail Park Unit 8-9 Athgarvan Road Newbridge Kildare, W12W500 Newbridge, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Chloe provided outstanding customer service from start to finish. She was friendly, professional, and incredibly helpful in answering all my questions. Her product knowledge and patience made the whol... See more

Company replied

Rated 5 out of 5 stars

Had a very positive shopping experience in DID Newbridge today thanks to a very professional and pleasant young man named Adam.He was well informed about the details of the goods I was interested in a... See more

Company replied

Rated 5 out of 5 stars

Had a great experience in DID Newbridge, as always, and was welcomed by Shane, who i have met before and always helpful and was again. He picked out my air fryer I wanted and made sure he carried it t... See more

Company replied

Rated 5 out of 5 stars

I bought a TV from Adam in February... And back then I left a review of how wonderful the service was and what a pleasure to deal with him and his colleagues. Unfortunately I was unable to unpack the... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Newbridge Retail Park Unit 8-9 Athgarvan Road Newbridge Kildare, W12W500, Newbridge, Ireland

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Has been an excellent experience with John who kept me updated, organised a timed delivery and got everything sorted the way I wanted. Excellent customer service and a variety of choices for appliances.

20 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Gelmis,

We're delighted to hear you had an excellent experience with our team, who kept you updated and organized your delivery. We appreciate your kind words about our customer service and appliance choices.

Thanks
DID Electrical

Rated 5 out of 5 stars

Craig got me headphone

20 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Frdos salayee,

We're glad to hear you received your headphones. We hope you enjoy them!

Thanks
DID Electrical

Rated 5 out of 5 stars

Chloe was lovely amazing service

Chloe was lovely amazing service

19 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Rachel,

We're happy you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Emma was very helpful in picking out my…

Emma was very helpful in picking out my new phone for me, lovely kind girl to deal with

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Shane

We're happy to hear you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Had a great experience in DID…

Had a great experience in DID Newbridge, as always, and was welcomed by Shane, who i have met before and always helpful and was again. He picked out my air fryer I wanted and made sure he carried it to my car, great salesman and person

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Stephanie

We're so happy to hear you had such a positive experience with us. We appreciate your kind words and are grateful for your time sharing them.

Thanks
DID Electrical

Rated 5 out of 5 stars

Adam was very helpful and very…

Adam was very helpful and very knowledgeable about all the products I was interested in.

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Aoife,

We're delighted you had such a positive experience. We appreciate your kind words and feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Was served by Adam in the Newbridge…

Was served by Adam in the Newbridge store , so helpful and kind

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Jack,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Had a very positive shopping experience…

Had a very positive shopping experience in DID Newbridge today thanks to a very professional and pleasant young man named Adam.He was well informed about the details of the goods I was interested in and was happy to take the time to help me..more of his kind are needed in retail today.

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Marie

We're so glad to hear you had such a positive shopping experience with us. We appreciate your kind words about our team member's helpfulness and knowledge. Thank you for your feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Had a great time shopping in did

Had a great time shopping in did , I dealt with Adam who was extremely knowledgeable and helped me make my decision on what I need , I will definitely be back

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Martin,

We are so happy to hear you had a great shopping experience. We appreciate your kind words and look forward to your next visit!

Thanks
DID Electrical

Rated 5 out of 5 stars

Adam was extremely helpful when I was…

Adam was extremely helpful when I was in , I will definitely be shopping in did again , Thanks

5 March 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Philomena

We're so glad you had a positive experience. We appreciate your kind words and look forward to your next visit.

Thanks
DID Electrical

Rated 5 out of 5 stars

Adam was extremely helpful and a…

Adam was extremely helpful and a pleasure to deal with in store , answered all of my questions and was so friendly

18 April 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Sandra

We're so happy to hear you had such a positive experience! Thanks for sharing your kind words and feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Cameron was so helpful from the second…

Cameron was so helpful from the second I walked in had such a positive attitude and made my whole shopping experience easy and enjoyable 10/10 service

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Mackenzie

We're so happy to hear our team provided such a positive and enjoyable shopping experience. We appreciate your kind words!

Thanks
DID Electrical

Rated 5 out of 5 stars

Emma was very professional and helpful…

Emma was very professional and helpful to me. A credit to your team

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Megan

We're delighted to hear about your positive experience with our team. Thank you for your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

We had a great experience picking out a…

We had a great experience picking out a laptop for my son. Emma was really helpful and he left so happy.

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi sarah

We're so glad to hear you had a great experience and your son is happy with his new laptop! We appreciate your kind feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Emma was so professional and polite…

Emma was so professional and polite made our experience so enjoyable

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Aaron

We're delighted our team made your experience enjoyable. Thank you for your feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Amazing

Chloe provided outstanding customer service from start to finish. She was friendly, professional, and incredibly helpful in answering all my questions. Her product knowledge and patience made the whole shopping experience easy and stress-free. She went above and beyond to make sure I found exactly what I needed, and her positive attitude really stood out. A real credit to the team at DID I would highly recommend asking for Chloe if you visit the store

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Shanon,

We're delighted to hear about your excellent experience. We truly appreciate your kind words and are grateful for your feedback. Thank you for taking the time to share your positive review.

Thanks
DID Electrical

Rated 5 out of 5 stars

Shane was very helpful and really went…

Shane was very helpful and really went above and beyond
Will definitely be returning

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi emma

We're happy to hear you had a positive experience. We appreciate your feedback and your planned return.

Thanks
DID Electrical

Rated 5 out of 5 stars

Emma was great helping me choose a…

Emma was great helping me choose a Hoover, she knew which one was best for what I wanted it for. Very friendly and helpful

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Shannon

We're happy to hear you received such friendly and helpful assistance in finding the perfect hoover. Thank you for your kind feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Went in the other day with some…

Went in the other day with some questions and Emma was so helpful and friendly, Great knowledge of the products, would recommend the store.

6 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Joel

We're delighted to hear you had such a positive experience. We appreciate your kind words and thank you for your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Cameron the sales representative was…

Cameron the sales representative was very helpful.We didn't feel under pressure to buy when we went in. Very polite and friendly we will definitely be back

18 May 2026
Unprompted review
DID Electrical - Newbridge logo

Reply from DID Electrical - Newbridge

Hi Stephen

We're so glad to hear you had such a positive and pressure-free experience with our team. We appreciate your kind words and look forward to your next visit!

Thanks
DID Electrical

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look