Chloe provided outstanding customer service from start to finish. She was friendly, professional, and incredibly helpful in answering all my questions. Her product knowledge and patience made the whol... See more
Company replied
Newbridge Retail Park Unit 8-9 Athgarvan Road Newbridge Kildare, W12W500 Newbridge, IE
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Chloe provided outstanding customer service from start to finish. She was friendly, professional, and incredibly helpful in answering all my questions. Her product knowledge and patience made the whol... See more
Company replied
Had a very positive shopping experience in DID Newbridge today thanks to a very professional and pleasant young man named Adam.He was well informed about the details of the goods I was interested in a... See more
Company replied
Had a great experience in DID Newbridge, as always, and was welcomed by Shane, who i have met before and always helpful and was again. He picked out my air fryer I wanted and made sure he carried it t... See more
Company replied
I bought a TV from Adam in February... And back then I left a review of how wonderful the service was and what a pleasure to deal with him and his colleagues. Unfortunately I was unable to unpack the... See more
Company replied
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Our price promise
Newbridge Retail Park Unit 8-9 Athgarvan Road Newbridge Kildare, W12W500, Newbridge, Ireland
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Has been an excellent experience with John who kept me updated, organised a timed delivery and got everything sorted the way I wanted. Excellent customer service and a variety of choices for appliances.

Reply from DID Electrical - Newbridge

Reply from DID Electrical - Newbridge
Emma was very helpful in picking out my new phone for me, lovely kind girl to deal with

Reply from DID Electrical - Newbridge
Had a great experience in DID Newbridge, as always, and was welcomed by Shane, who i have met before and always helpful and was again. He picked out my air fryer I wanted and made sure he carried it to my car, great salesman and person

Reply from DID Electrical - Newbridge
Adam was very helpful and very knowledgeable about all the products I was interested in.

Reply from DID Electrical - Newbridge
Was served by Adam in the Newbridge store , so helpful and kind

Reply from DID Electrical - Newbridge
Had a very positive shopping experience in DID Newbridge today thanks to a very professional and pleasant young man named Adam.He was well informed about the details of the goods I was interested in and was happy to take the time to help me..more of his kind are needed in retail today.

Reply from DID Electrical - Newbridge
Had a great time shopping in did , I dealt with Adam who was extremely knowledgeable and helped me make my decision on what I need , I will definitely be back

Reply from DID Electrical - Newbridge
Adam was extremely helpful when I was in , I will definitely be shopping in did again , Thanks

Reply from DID Electrical - Newbridge
Adam was extremely helpful and a pleasure to deal with in store , answered all of my questions and was so friendly

Reply from DID Electrical - Newbridge
Cameron was so helpful from the second I walked in had such a positive attitude and made my whole shopping experience easy and enjoyable 10/10 service

Reply from DID Electrical - Newbridge
Emma was very professional and helpful to me. A credit to your team

Reply from DID Electrical - Newbridge
We had a great experience picking out a laptop for my son. Emma was really helpful and he left so happy.

Reply from DID Electrical - Newbridge
Emma was so professional and polite made our experience so enjoyable

Reply from DID Electrical - Newbridge
Chloe provided outstanding customer service from start to finish. She was friendly, professional, and incredibly helpful in answering all my questions. Her product knowledge and patience made the whole shopping experience easy and stress-free. She went above and beyond to make sure I found exactly what I needed, and her positive attitude really stood out. A real credit to the team at DID I would highly recommend asking for Chloe if you visit the store

Reply from DID Electrical - Newbridge
Shane was very helpful and really went above and beyond
Will definitely be returning

Reply from DID Electrical - Newbridge
Emma was great helping me choose a Hoover, she knew which one was best for what I wanted it for. Very friendly and helpful

Reply from DID Electrical - Newbridge
Went in the other day with some questions and Emma was so helpful and friendly, Great knowledge of the products, would recommend the store.

Reply from DID Electrical - Newbridge
Cameron the sales representative was very helpful.We didn't feel under pressure to buy when we went in. Very polite and friendly we will definitely be back

Reply from DID Electrical - Newbridge
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