Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Just wanted to say a huge thanks to eoin and his team in limerick they have all gone above and beyond to provide me with a new replacement tv there efforts and team work was excellent 👏 👍 I'd highly recommend anyone shopping for appliances to use dids they will look after everyone very very well. Again a huge thanks and appreciation I wish there stores all future success and all there teams well done everyone and thanks again to everyone 😀 😊
Good service, no complicated messing about like I've encountered recently with other retailers. Prompt and helpful.
Linda was very helpful when I was buying stuff for my daughter.
Brian in DID Deerpark Killarney was most helpful when we were making our purchase of a new Dyson vacuum cleaner.
No one from your store has been in touch since I got in touch with you this just shows how bad it's got now I'm accused of lying i really hope people can see how you treat your customers
Great customer service and very informative, we needed correct sizing for new kitchen install for our fitter and they supplied data sheets and all info before buying. Very helpful.

Reply from DID Electrical
Great service was seen to straight away by member of staff very friendly and helpful and made my purchasing experience easy dud member joseph help me with my purchase of a idiset washing machine

Reply from DID Electrical
The first delivery was cancelled at the last minute. Rescheduled for a few days later, but two items out of 4 had to be returned as they were damaged.

Reply from DID Electrical
This is the second time I've made an order online where the item is in stock in another store or warehouse and getting delivered to local store for pick-up where the item hasn't been dispatched. I ordered on a Monday, told the deliveries come on certain days during the week, went to the store on Friday where the staff checked the system, said it'll be faster to change order to home delivery at this point. So the item is now coming from a store that's only 40 mins away. 7 days later let's hope it arrives this week. Sort your online orders and deliveries out.

Reply from DID Electrical
Served by Ann Lynch, she was extremely helpful, & knowledgeable about the product I bought.
Purchase made in D.I.D. Bando

Reply from DID Electrical
Josh was really really helpful helping me pick a fridge. Very knowledgeable and provided swift service to get the delivery out and just lovely, happy, friendly service which can be a scarcity these days! Would recommend DID electrical in Kilkenny.

Reply from DID Electrical
Very easy deal with.Mandy was very helpful with all questions.

Reply from DID Electrical
The store was bright and spread out so everything was visible. We found the product section quite easy. The sales assistant Joseph came along and helped us to pick the right product he went and got it as it wasn’t on the floor. It was a very easy process. Check out was very quick. I would go back again.

Reply from DID Electrical
I had a fantastic experience in DID Electrical, Briarhill, Galway. The salesperson, Mike, who helped me was friendly and very helpful. He answered all my questions relating to the coffee machine I was interested in. He sorted the delivery to my home and my new Ninja Luxe Cafe Black arrived 2 days later.

Reply from DID Electrical
Super service from Craig .. very knowledgeable and was able to answer any queries I had .. always find DID electrical a good experience retail store wise

Reply from DID Electrical
All good! Pricing, fast delivery, product good so far. Customer service good! Thank You!

Reply from DID Electrical
Always a pleasure to deal with DID in Bandon. Carl was very helpful and gave great advice. Will be back again soon no doubt

Reply from DID Electrical
Mandy in DID Tullamore has looked after me so nice and friendly. Great customer service!

Reply from DID Electrical
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