DID Electrical - Malahide Reviews 606

TrustScore 4.5 out of 5

4.7

Malahide Road, Artane Roundabout, Artane, Dublin 5, D05 NT68 Malahide, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I had a really great experience with DID Electrical. I was assisted by David, who was friendly, knowledgeable, and genuinely helpful without being pushy. He took the time to explain different option... See more

Rated 5 out of 5 stars

Bought an air fryer online as I can click and collect in the local DID Malahide road. Called the store as I hadn’t heard from the online team and Liz arranged for me to pick it up straight away and wa... See more

Company replied

Rated 5 out of 5 stars

We visited DID Malahide road, Artane. Buying a new vacuum, an easy process you might think ? Hours spent on the interweb researching. Undone by three words. " I'm not sure " says she. The hope of a... See more

Company replied

Rated 5 out of 5 stars

We bought an air fryer and hoover here over the last few weeks. On bought occasions, we dealt with Shane. He was very knowledgeable and honest on both occasions. Would recommend shopping here!

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Malahide Road, Artane Roundabout, Artane, Dublin 5, D05 NT68, Malahide, Ireland

4.7

Excellent

TrustScore 4.5 out of 5

606 reviews

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Rated 5 out of 5 stars

Excellent Service Thanks to David!

I had a really great experience with DID Electrical. I was assisted by David, who was friendly, knowledgeable, and genuinely helpful without being pushy. He took the time to explain different options and made sure I found exactly what I needed.
The store was well-organized, and everything was easy to find. What stood out the most was the customer service — quick, professional, and with a positive attitude.
Overall, a smooth and pleasant experience. I would definitely recommend DID Electrical and will definitely be coming back in the future.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I interacted with David

I interacted with David. Helpful staff. I will return

12 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Hi Vikki

We're glad you enjoyed your experience. We appreciate your kind words and look forward to your next visit.

Thanks
DID Electrical

Rated 5 out of 5 stars

DID provide an excellent sales and…

DID provide an excellent sales and delivery service. A good selection of appliances on display. Our sales assistant Shane of the malahide Road branch was very helpful.

12 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Hi Stephen ,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Good sales experience! 👌

We bought an air fryer and hoover here over the last few weeks. On bought occasions, we dealt with Shane. He was very knowledgeable and honest on both occasions. Would recommend shopping here!

18 April 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Brian Sexton,

We're happy that you found our team member to be knowledgeable and honest during your recent purchases. We appreciate you recommending us and your positive feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Shane assisted us today for multiple…

Shane assisted us today for multiple items, great patience!

11 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Maeve,

We appreciate you taking the time to leave us this great review. We are so happy to hear that you had a positive experience with our team.

Thanks
DID Electrical

Rated 5 out of 5 stars

Dig it Dude

Called the store to check stock. Arrived and served in 5 minutes. Got all the info needed on the product from David. Out the door and on the way home. Sorted Did I Do it good. New tagline? 😂😂

9 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

We're happy to hear that you had such a quick and informative experience in our store! Thank you for sharing your positive feedback; we appreciate it.

Thanks
DID Electrical

Rated 5 out of 5 stars

David was so helpful

David was so helpful! Great shopping experience :)

9 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Thank you for your feedback! :)

Rated 5 out of 5 stars

Friendly service from Liz Malahide road

Bought an air fryer online as I can click and collect in the local DID Malahide road. Called the store as I hadn’t heard from the online team and Liz arranged for me to pick it up straight away and was very friendly and helpful when I called in to collect.

8 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

We're happy to hear that you had a positive click and collect experience. We appreciate you highlighting the team member's helpfulness and are grateful for your feedback and time.

Thanks
DID Electrical

Rated 5 out of 5 stars

I was served by Dan

I was served by Dan. He was very helpful in finding exactly what I was looking for. Would recommend!

7 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

We're happy to hear that you had a great experience and that you found our service helpful. We appreciate you taking the time to leave us this positive feedback!

Thanks
DID Electrical

Rated 4 out of 5 stars

I was supported by Danilo in DID…

I was supported by Danilo in DID Malahide road - he explained everything really well and helped me to find the laptop that was right for me without trying to upsell me outside of my budget, which was great! Thank you

5 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Ruby Costello,

We're happy to hear that you had a positive experience and that you were well-supported. We appreciate your feedback and are grateful for your time. Thanks.

Thanks
DID Electrical

Rated 5 out of 5 stars

Very helpful

Very helpful, Daun dealt with me very efficiently and professional.
Put in my service email for me & very helpful with purchasing my JBL portable speaker. Customer service excellent

5 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time in sharing your comments with us.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent experience ever time I go to…

Excellent experience ever time I go to DID Artain Branch, very professional and very helpful.

5 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

We're happy to hear that you consistently have a positive experience in our store. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

We visited DID Malahide road

We visited DID Malahide road, Artane.
Buying a new vacuum, an easy process you might think ? Hours spent on the interweb researching. Undone by three words. " I'm not sure " says she. The hope of a painless shopping experience evaporating before me.
Seeing a slowly disintegrating situation in front of him Pearse, with all the skills of a UN Peacekeeping force managed to defuse the situation before it became an international incident.Helpful without being pushy Pearse soon had us on the way to the cash register, herself delighted that I was to hover the entire house as soon as we got home !! Delighted with the new vacuum, as recommended. Pearse was professional, friendly and chatty with a balanced helpful attitude. Twenty two stars out of 5 !!

1 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Steven Doody,

We appreciate you sharing your experience at our Malahide Road store. We're glad to hear that one of our team members was able to help you find the perfect vacuum. It's great to know that their expertise and friendly attitude made your shopping experience a positive one. Thank you for your feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent

everything was great! Danillo was very helpful and kind!

2 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Thanks for your feedback :)

Rated 5 out of 5 stars

Shane was extremely helpful and…

Shane was extremely helpful and knowledgeable and gave us great guidance. Top class customer service. Thank you Shane

2 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

cheryl cox,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time and recognizing the service provided.

Thanks
DID Electrical

Rated 5 out of 5 stars

Visited the artane branch

Visited the artane branch! Dealt with Shane, he was very easy to deal with and knowledgeable! Great experience overall

1 May 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

shane fitzsimons,

We're happy to hear about your positive experience at our Artane branch. We appreciate your feedback and are grateful for your time. Thank you.

Thanks
DID Electrical

Rated 5 out of 5 stars

I always trust DID electric

I always trust DID electric. PEARCE was especially helpful today.

30 April 2026
Unprompted review
DID Electrical - Malahide logo

Reply from DID Electrical - Malahide

Evelyn Hempenstall,

We're glad you had a positive experience and that our team member was so helpful. Thank you for your trust and your feedback!

Thanks
DID Electrical

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