I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so pa... See more
Location
Switch locationLucan Retail Park Ballydowd Lucan Dublin, K78 F3P6 Lucan, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased a microwave in DID. Sam was very helpful and friendly in serving me. Appreciate his advice. We always shop at DID for our electrical devices as we have always found that have exce... See more
Great advice given by the staff in your Lucan store. Very helpful and good laugh too, nice and friendly no pressure. We left with what we wanted and clear time frames given for delivery etc.
Company replied
I had no knowledge of robo cleaner industry when I went in to lucan font hill branch of DID, the sale representative Mr Sam, was ready to answer my all queries, he also shared his personal opinion and... See more
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
Contact info
Lucan Retail Park Ballydowd Lucan Dublin, K78 F3P6, Lucan, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top notch for customer service
I recently purchased a microwave in DID. Sam was very helpful and friendly in serving me. Appreciate his advice. We always shop at DID for our electrical devices as we have always found that have excellent customer service and after sales service if required.
I had to purchase a number of items and…
I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so patient (as I was undecided about somethings), he offered his expertise advise, showing me several different appliances and the different price options. He also was able to advise me regarding the different makes & model, ratings, warranties etc. If anyone is in need of any appliance big or small you won't get better than DID, Lucan. Thank you for all your help Daniel
Daniel was very helpful and pleasant to…
Daniel was very helpful and pleasant to deal with. He helped me with a coffee machine. Thanks Daniel.
As usual the staff at DID Electrical in…
As usual the staff at DID Electrical in Lucan are extremely helpful, knowledgeable and very pleasant. I always go there first for my appliances. Today it was Luke. Thanks Luke
Dave in Lucan was sound
Dave in Lucan was sound. New Washing Machine incoming. Taking away the old one is so handy. Cheers Dave.
Excellent service
Really very efficient click & collect service via the Lucan store.
The online system was simple and easy to use, communication was great re. updates on readiness, staff were aware of my order when I arrived to collect it, and even helped me load it carefully into my car.
Luke was a very professional…
Luke was a very professional salesman,helpful and lovely manner. We don't always experience such nice sales people.
Larry Gough
Unbeatable Customer Service!
Huge help from Robert, Sam et al with sorting us with reparation of a TV that was broken at home.
Service second to none. Customer definitely first and foremost in mind.
Justin and family.
Product knowledge
I had no knowledge of robo cleaner industry when I went in to lucan font hill branch of DID, the sale representative Mr Sam, was ready to answer my all queries, he also shared his personal opinion and helped me decide on the product I am looking for. I really appreciate the kindness in addition to time the knowledge Sam has. Thanks a lot Sam.
Served by Daniel,excellent product…
Served by Daniel,excellent product knowledge and very pleasant manner.
Eamonn was excellent selling me my…
Eamonn was excellent selling me my Miele dishwasher. Knowledgeable and friendly.
Eamonn was great to deal with!
Eamonn was great to deal with, gave me all the information I needed about purchasing my new phone. Always such a great experience when dealing with the staff in DID Lucan!
Needed to buy a new iPad SAM was very…
Needed to buy a new iPad SAM was very helpful and polite when we phoned in and when we got to the shop
Purchased a Shark StainSriker Pro in…
Purchased a Shark StainSriker Pro in DID Lucan today. Daniel was very helpful and gave good advise on the most suitable product in the range for cleaning couch for house with pets.
Great Service
Staff are always very friendly and approachable. You don’t have to wait long for staff to offer help as well which is great.
The guy who looked after us was very…
The guy who looked after us was very pleasant and helpful. Price was good and it's nice to support Irish business.
Sam was very helpful on guiding me to…
Sam was very helpful on guiding me to buy a Dyson cool & hot fan. Ordered in Lucan and collected at Fonthill warehouse which was very quick
Excellent friendly and helpful service
Excellent friendly and helpful service from Eamonn
Another Positive DID Trip
Sam in the DID Lucan branch is an absolute asset to the company – eager to assist, incredibly polite to deal with, and happy to answer the many questions we had about induction hobs vs ceramic! Made the whole experience easy and pleasant, yet another positive trip to DID
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







