DID Electrical - LucanReviews 

2,429
TrustScore 5 out of 5

4.9

Lucan Retail Park Ballydowd Lucan Dublin, K78 F3P6 Lucan, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so pa... See more

Rated 5 out of 5 stars

I recently purchased a microwave in DID. Sam was very helpful and friendly in serving me. Appreciate his advice. We always shop at DID for our electrical devices as we have always found that have exce... See more

Rated 4 out of 5 stars

Great advice given by the staff in your Lucan store. Very helpful and good laugh too, nice and friendly no pressure. We left with what we wanted and clear time frames given for delivery etc.

Company replied

Rated 5 out of 5 stars

I had no knowledge of robo cleaner industry when I went in to lucan font hill branch of DID, the sale representative Mr Sam, was ready to answer my all queries, he also shared his personal opinion and... See more


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Lucan Retail Park Ballydowd Lucan Dublin, K78 F3P6, Lucan, Ireland

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,429)

11,880 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch for customer service

I recently purchased a microwave in DID. Sam was very helpful and friendly in serving me. Appreciate his advice. We always shop at DID for our electrical devices as we have always found that have excellent customer service and after sales service if required.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I had to purchase a number of items and…

I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so patient (as I was undecided about somethings), he offered his expertise advise, showing me several different appliances and the different price options. He also was able to advise me regarding the different makes & model, ratings, warranties etc. If anyone is in need of any appliance big or small you won't get better than DID, Lucan. Thank you for all your help Daniel

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really very efficient click & collect service via the Lucan store.
The online system was simple and easy to use, communication was great re. updates on readiness, staff were aware of my order when I arrived to collect it, and even helped me load it carefully into my car.

27 June 2026
Rated 5 out of 5 stars

Unbeatable Customer Service!

Huge help from Robert, Sam et al with sorting us with reparation of a TV that was broken at home.
Service second to none. Customer definitely first and foremost in mind.

Justin and family.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Product knowledge

I had no knowledge of robo cleaner industry when I went in to lucan font hill branch of DID, the sale representative Mr Sam, was ready to answer my all queries, he also shared his personal opinion and helped me decide on the product I am looking for. I really appreciate the kindness in addition to time the knowledge Sam has. Thanks a lot Sam.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Eamonn was great to deal with!

Eamonn was great to deal with, gave me all the information I needed about purchasing my new phone. Always such a great experience when dealing with the staff in DID Lucan!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Staff are always very friendly and approachable. You don’t have to wait long for staff to offer help as well which is great.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Another Positive DID Trip

Sam in the DID Lucan branch is an absolute asset to the company – eager to assist, incredibly polite to deal with, and happy to answer the many questions we had about induction hobs vs ceramic! Made the whole experience easy and pleasant, yet another positive trip to DID

26 June 2026
Unprompted review

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