DID Electrical Reviews 

50,322
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 12,314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and welcoming during their store visits and purchases. Consumers also highlight the high quality of products, excellent installation services, and the smooth, efficient shopping process. Some reviewers were not happy with delivery delays, long waiting times, and poor communication regarding their online orders. A few people additionally mentioned experiencing rude behavior from delivery drivers and difficulties reaching customer support by phone. Despite these occasional problems, most people remain thoroughly satisfied with the overall service and expert product guidance received in-store.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Product

People report positive experiences with product, noting great quality, competitive prices, and items arriving... See more

Service

Customers consistently note positive experiences with service, highlighting prompt, friendly, and efficient... See more

Customer service

Users describe positive interactions with customer service, highlighting staff who are attentive, friendly,... See more

Delivery service

Customers had ambiguous experiences with delivery_service, noting a wide range of outcomes. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more

Company replied

Rated 5 out of 5 stars

I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more

Company replied

Rated 5 out of 5 stars

Ordered oven and hob and selected day. Website automatically gave me a different day which was 5 days later. I rang the clonmel store and spoke to Billy who immediately accommodated me by changing... See more

Company replied

Rated 5 out of 5 stars

Lovely company to purchase electrical items from. Delighted that it was so nearby in Killarney, we didn't have to travel over to Tralee. Great choice of items, found exactly what we wanted at a compet... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

4.8

Excellent

TrustScore 5 out of 5

50K reviews

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4.8

All reviews

(50,322)

11,388 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable and friendlg staff

Went in to look for airfryer and food blender, we were looked after by Mandy who was really great. She was very knowledgeable about the products, the prices and their functions. She offered her advice and made the decision process easy and straightforward.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a no star rating I…

If I could give a no star rating I would.
I placed an order for a dishwasher online on 13th July 2026 the latest I'm told is that it will be delivered on 14th August. That is just one of several delivery promises. Because it was an online order my local store in Wexford are unable to help until they receive it in their warehouse. On 3 occasions they told me that they would get online support to ring me straight back needless to say nobody ever rang. I note today that my account shows the my order has been "fullfilled". No dishwasher has arrived at my house. I've been a loyal customer for best part of 40 years, never again

7 August 2026
Rated 3 out of 5 stars

DID click and collect t

DID click and collect t is a bit misleading - the product wasn’t in the shop and ordered on Thursday- arrived on Sunday - it’s just a bit misleading the terminology .Thank you

9 August 2026
Rated 5 out of 5 stars

{Belgard}.

{Belgard}.. dealt with Caitlin, excellent service, gave all info required . Extremely helpful...

9 August 2026
Unprompted review
Rated 5 out of 5 stars

He reassured me it would work


He reassured me it would work,
Huge thanks to Craig from DID Electrical!
walked in completely clueless about which USB adapter I needed. Craig sorted me out in 2 minutes, told me it would work, and he was 100% right. Works perfect.
Great guy, great service. 10/10 recommend

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Easy online ordering

Easy online ordering.
Quick pick up in store.

29 July 2026
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Miele Products

Purchased a Miele washing machine and dryer, Brendan in the Tullamore branch was very informative, explained in detail the workings of each machine, which was very helpful, delivery was swift, man who delivered them unfortunately did not get his name was very pleasant, had appliances into house in no time, I would definitely recommend DID Tullamore

31 July 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Excellent

Excellent

😄

4 August 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Fantastic service from DID limerick

Fantastic service from DID limerick. Wonderful service from Eoin who was so helpful and knowledgeable.

8 August 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

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